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    Harrison Paving

    5.0 (1 review)

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    6 years ago

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    Starr General Contracting

    Starr General Contracting

    (16 reviews)

    What went well? Everything! From the moment I contacted them until work was completed...was very…read morevery smooth. They were very patient with me...was on time, was expeditious, and did quality work. They will be doing more work on my home if possible!

    I hired Starr Septic for a septic system installation at my property, and the experience has been…read moreextremely disappointing. After they supposedly completed the installation, we discovered an open, uncovered hole in the yard near the septic area, creating a serious safety hazard. I notified them on March 6 about the issue, yet it has not been addressed with the urgency it requires. Because of this, I have not been able to safely move into the property, especially with children involved. I raised this concern multiple times with Jeanine and Michael, and the lack of follow-up and poor customer service has been unacceptable. Communication has been inconsistent, and there has been little accountability in resolving a problem that should have been fixed immediately. What's also frustrating is that Starr Septic was very quick to push for payment with deadlines and due dates, but that same level of urgency has not been applied when it comes to follow-ups or fixing a serious issue they left behind. Leaving a job site in this condition after a paid installation is completely unacceptable. This is a basic safety issue that should never require repeated follow-ups from the customer. If you are considering using Starr Septic, I strongly recommend closely monitoring their work and ensuring everything is completed properly before considering the job done.

    Starr General Contracting

    Starr General Contracting

    (2 reviews)

    The best of the best compassionate kind empathetic what…read moremore can you say you do your job well and that's all we need Stay blessed

    I hired Starr Septic for a septic system installation at my property, and the experience has been…read moreextremely disappointing. After they supposedly completed the installation, we discovered an open, uncovered hole in the yard near the septic area, creating a serious safety hazard. I notified them on March 6 about the issue, yet it has not been addressed with the urgency it requires. Because of this, I have not been able to safely move into the property, especially with children involved. I raised this concern multiple times with Jeanine and Michael, and the lack of follow-up and poor customer service has been unacceptable. Communication has been inconsistent, and there has been little accountability in resolving a problem that should have been fixed immediately. What's also frustrating is that Starr Septic was very quick to push for payment with deadlines and due dates, but that same level of urgency has not been applied when it comes to follow-ups or fixing a serious issue they left behind. Leaving a job site in this condition after a paid installation is completely unacceptable. This is a basic safety issue that should never require repeated follow-ups from the customer. If you are considering using Starr Septic, I strongly recommend closely monitoring their work and ensuring everything is completed properly before considering the job done.

    Harrison Paving - contractors - Updated May 2026

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