I have gone into Cloverdale Jewelers several times now. Today I was there to pick up some jewelry…read morethat I was having sized and soldered together. Each time I go there I am greeted as soon as I walk through the door. Everyone is so friendly. They did an amazing job once again.

Absolutely the best jeweler I know. Would recommend him over anyone. Can repair watches and…read morejewelry. Can make your old jewelry into something new. Does appraisals too.

Tom is the best -- and the most honest! -- jeweler around. Plus, it is also amusing to see a guy…read morewho used to be an NFL lineman playing with tiny, very valuable rocks. He sells all kinds, but diamonds are always the big thing everyone sells so I'll concentrate on that. 1. Tom will not sell you a diamond until he is sure you understand what you're buying: cut, clarity, carat, and color. I did not know any of that when the women (ALL of them!) in my office insisted that I go to see Tom before I bought an engagement ring from anyone else, so I got a whole hour of very useful instruction. This also happens to be a very good way to learn how many high-end jewelers are ripping you off. 2. Pro tip (from Tom): never buy a diamond already in a setting. The setting makes it look twice as bit, which is the reason most retail stores will always show you ring already in a setting. 3. Tom not only allows you, but insists that you look at what you're thinking of buying under a microscope. Every diamond has flaws, and he will show you exactly what they are. 4. Tom will show you exactly how much he paid for the stone you are considering buying, and he'll show you what his mark-up is. It was really a great experience buying from Tom, and the wife got a very nice diamond for a reasonable cost (up to you whether to reveal that, but mine was glad I hadn't been silly with our money). Pro tip #2 (also from Tom) is to take Tom's valuation to your insurance agent when you get insurance for the jewelry.

Forty years ago my Dad was offered a diamond ring by his banker. The ring had five, half-carat…read morestones. I took the ring to Tom Neville before my Dad paid the banker. Tom showed me the flaws in every diamond under microscope. The clouds and imperfections could easily be seen. It kept my dad from making a bad investment. I never forgot that.

I could no longer open the clasp on a treasured pendant necklace, and they replaced that clasp with…read morepretty magnets that they soldered onto the chain. I am very happy

I recently visited Dillon's jewelry store and had a fantastic experience! The staff was incredibly…read moreknowledgeable and friendly. I highly recommend Dylan's for anyone looking for unique jewelry and excellent customer service!

The ring repair work was beautiful--I'm happy with the result. However, the customer service left a…read morelot to be desired. I had to follow up with them myself to learn my ring was ready. I showed up during business hours, only to find the shop closed, and couldn't get anyone on the phone. There was also a miscommunication about the cost--when I spoke with them about the repair, I was told $150. When I called to see if the ring was ready, I was told I owed nothing due to store credit. When I finally caught up with them while they were open to pick it up, they charged $150. That matched what the jeweler told me up front, so there was no issue there, but it highlighted the lack of internal coordination. I won't be returning due to their inconsistent hours and poor communication.

So disappointed in them. I always prefer to shop local but they have me rethinking that philosophy…read more Bought an engagement ring and wedding band from them. They were unable to deliver anywhere remotely close to dates promised. Had the wedding band 4 months and ended up taking it to Kay's for repair as the settings were coming loose. They are to quality and customer service what the Titanic was to marine safety. Short answer- go anywhere but here.

What a find! From the moment you walk into the store, you're uplifted! I received such excellent…read morefeedback, actionable referrals, product information, and even a free minor repair that I was truly amazed and uplifted by the experience! It's an instance go-to place!

To be honest with the customers and stop overcharging them. A ring that should have cost for…read moreresizing between $50 and $150. They charge me $220. Plus tax. I probably will never buy anything from them because of this experience where they overcharged me to resize a wedding ring. After getting a response from Lyle the business manager, he is a pompous ass. And I warn everybody stay away from Marquiette's . I would advise everyone looking for jewelry to steer clear of this establishment. You probably get a lot more bang for your buck anywhere else you would go.

I got the most beautiful tennis bracelet from Marquirette's. Working with Mary Anne was a pleasure…read more So nice and helpful with good communication. Highly recommend! I will be a returning customer in the future.