For those who have had bad experiences at CVS (I was one) please read this. I just moved to the…read moreWilmington, NC area and had a lot of trouble converting my prescriptions over. As a diabetic, insulin is a matter of life and death. Due to timing, the wrong prescription was sent to CVS and then sold to me without me knowing it, I purchased the wrong insulin. The store couldn't take it back and even though it was technically a new prescription the insurance wouldn't cover it. I called in a panic because I was almost out of insulin and Thank GOD I got Nina. She was calm and quickly understood the situation and the history. She was able to get me an emergency dosage the next day with insurance coverage. She called me to come to get the prescription which took about 20 minutes. By the time I got there, she had found a discount coupon that reduced the price from $195 to $75. No words could express my thanks and hope you will do as I did and give CVS another chance if you have had a bad experience at this store.

Pharmacist was totally rude. This is the second CVS even went to a Walgreens trying to find my…read moreprescription for CVS was completely unable to help me track it, which is why I want it to Walgreenz and this CVS pharmacist was the rudest man I've come encounter with I was seven minutes late. I have an infected tooth and no help for me.

My prescription was ordered two weeks ago and still not delivered so it's no longer useful for me…read moreand I'm out sixty seven dollars. Good luck getting them on the phone. I'm advising my ENT office to no longer send prescriptions to them.

I think this pharmacy is probably great if you're local. However, if you use mail order be very…read morecareful. I suggest that you keep on them & check the progress of your prescription, repeatedly. This was my mistake. I'm relatively new to this pharmacy & have had no problems until now. I ordered a prescription refill from their web site on Monday (9/23). Now I'm aware that last week was an odd week so that's why I ordered this prescription a few day earlier then I have in the past (3 days earlier then normal). In the past I ordered my prescription about 5 days out from when I felt that I would run out of my prescription. This time I ordered a few days farther out to give the pharmacist plenty to time to pull the prescription, fill it, & get it out in the mail before I ran out. I usually received my prescription within 5 days, from when I order & receive it. Last week I ordered my prescription on Monday (9/23) to give the pharmacist plenty of time to get to this prescription, fill it & mail it before Hurricane Helene. I know that this pharmacy probably has hundreds of prescriptions to fill on a daily basis so I felt that adding a few days to my request would be a great idea (I added 3 extra days to my request). As I said, I ordered this prescription on Monday & on Thursday (9/26) I called to get the status on my prescription only to find that this prescription had been pulled on Wednesday, (9/25). The person I talked to was not helpful so I decided to call back on Friday (9/28). On Friday (9/28) I talked to a young man & explained what was going on & he proceeded to give me a tutorial on how to use their web site. I'm only 71 not dead & I've done rudimentary programs for business' like the one he works for, so his comment wasn't needed. Then he proceeded to tell me that the mail service would probably be affected because of the hurricane. I know where Wilmington (East Carolina) is located (I have relatives near there) & I live in Jacksonville, Florida so we weren't in the path of the hurricane. And I think the USPS is resilient in getting mail to where it needs to go. He told me that my prescription would be mailed on Friday (9/28); & guess what I've received nothing from USPS making me aware that a package is coming from MCSP. I'm in the process of finding another compound pharmacy due to the customer service that is lacking with this business. There are other things that I'm not happy about. Notice that this web site has no notification that it is a secure web site. Also take note at the time you request your refill you don't get a confirmation notice that your request has been received. So where is my prescritpion? You also don't receive notice when your prescription has been mailed. This is an absolute must in a business like this. I'm also upset that my request for a prescription was out on their web site for 3 days before someone pulled this prescription. That's 72 hours of this request floating around this web site & anyone that wanted to hack this business could have gotten my name, address, phone number, email, & more importantly my prescription number. With this number anyone could follow it back to my account that is on file with this business & find a credit card number on file or worse follow it back to my doctor & his files on me which has my social security number located in them. This is totaly unbelievable!

Awful and rude pharmacy staff and unprofessional clinic staff…read more I would not personally recommend them to treat a hangnail. Not the first time our family have recd substandard care with lack of compsssion that would be expected of a place designed to care for the sick. I'd get better care and concern if I had gone to a vet.

Great pharmacy lots of good deals. Great prices. Rewards w/…read moregood RX card. Open late. Delivery available.

For those who don't know, Harris Teeter has a sandwich making station in the deli department so I…read morewent and got their half sub meal. It came with half a sub, chips and a drink for under $7 with tax. I ordered the turkey sub with lettuce, tomato, onion and mayo. The lady STUFFED the sub which I absolutely LOVE. It was so stuffed that I couldn't even finish it. Tasted delicious as well. No complaints here. Would 100% go back for that meal if I'm in the area. Great deal!

Congratulations Michael Cappo from Greensboro NC on…read moretransferring to HT Lumina Station Wrightsville Beach

Worst customer service ever. The Hispanic woman made a racist comment about me and told me she does…read morenot want to give me my medication due to her being busy on her personal cell phone. She had her phone in her hand and was speaking to another person while belittling me. I will be calling corporate and making a huge complaint. Legal to follow.

They tell me to wait 30 minutes for a prescription. Okay cool. No problem. 30 minutes go by and…read morethey close for lunch. Ignoring and acting like I'm not there as they do it. How about they just communicate this to me half an hour earlier? They then say they're out of my prescription and to come back tomorrow. I was frustrated at this point and said "seriously?" And the red head woman at the counter replied mockingly to my sick voice "seriously." I felt like I was in a skit about bad service. They wasted my time. Lazy. Rude. And they have done similar things to my girlfriend months before when she got sick. I can't imagine not caring about my job or other people this much. Please close this location or fire the pharmacy staff.

I do like Harris Teeter. If I want higher end items (produce, meats, cheeses) or a nicer selection…read moreof beer and wine, this is the grocery store to go to. That said, I'm not buying all of my groceries here, simply because they are higher priced overall. Bush's Blackeye Peas taste the same from Walmart and much cheaper, as an example. I do like the self checkouts here that accept ApplePay. Very fast and convenient. This store has a great selection of local, regional and national beers. Also a great wine selection. Store is very clean and the service is top notch.

Harris Teeter is great. I had their Reuben sandwich, and it was awesome. The lady who made it with…read moreperfection. It was the best. Did a awesome job A+++

Awful. Horrible. Avoid at all costs. Dealt with the snarkiest, rudest guy I've ever met as soon as…read moreI entered the door. Asked when they closed--because every CVS is different and I'm in from out of town. He snidely points st the "Open til Midnight" sign, implying I'm stupid. On the way out, I hear him rudely talking down to a lady who didn't know how to use the digital checkout, who was trying to withdraw cash. When I tell him I couldn't print coupons from the broken front kiosk, he challenges me again. He sneers, looks at me and says "Are you suuuure? I just used it." As I walk out, I swing wide open the front broken door to the machine. Nastiest person I've ever met at a CVS. Long black hair and black cat eyeliner. Working @ 9:30pm on 12.26.25. Doesn't belong anywhere near customers.

I have an order of pictures left to pick up and that will be my last visit to cvs anywhere. Gonna…read morecross the street to Walgreens. I don't know about other cvs's in town but this one, the one on the corner of market and Gordon has undoubtedly the worse customer service. I guess it's the all inclusive deal where you hire people that shouldn't be anywhere near customers.......the way they act, the way the dress, the way they carry themselves and the way that they interact with customers and, that was my second impression. First impression was walking in.......the parking lot had trash everywhere, nasty! Tighten up!!!!

Fui por unos medicamentos que el hospital ordenó para mi esposa y una persona flaco todo a mensado…read moreno me lo quiso dar , porque mi id no es de AQUÍ.. y le dije si en todas las farmacias que he ido por unos medicamentos siempre me lo han dado .. y hasta los del hospital llamaron y aún así no me lo dieron .. y esas pastillas eran para controlar el dolor que está sintiendo porque le van a hacer cirugía ..

The time waiting there is ridiculous it'll make no sense how people are standing in the line for…read moreover 15 minutes to come drop off some medication or pick up medication they need more help this is not cool every time come into this pharmacy is always a freaking long wait there I was so pissed off I couldn't even put my prescription in

Worst possible customer service, especially on the phone. Trying to get information about a…read moreprescription is very difficult and it appears CVS only wants customers to communicate with its " robotic employees."

I am an elderly lady and while I was inquiring of one of the pharmacy staff members about the…read morepricing of a prescription due to previous confused information the pharmacist, Hanna Futrell, decided to insert herself into my conversation with the staff member. She then proceeded to negatively escalate the situation and was condescending and bullish, trying to intimate me and then telling me to leave, to which I refused. I asked to speak to the store manage, and she said she was it. Ms Futrell requires retraining in the simple art of compassion, customer courtesy and de-escalation. She purported to be the "boss" and as such, she should know how to conduct herself professionally. By taking such an aggressive and provocative attitude toward a customer in front of her subordinates and other customers she demonstrated lack of sensitivity for the elderly, thereby creating an unnecessary and stressful encounter. A true professional would have requested to speak one-on-one with the customer, to ascertain whether she could actually be of some help. Her behavior as an employee and representative of CVS was simply abhorrant and unacceptable.

Great pharmacy experience!! The pharmacists are top rated in my mind. Always available for…read morequestions. More knowledgeable than physicians in my opinion in the medications. I don't feel rushed. I always get my yearly immunizations here!

Miles is awesome! He greeted me with a smile and eagerly assisted me in locating the items I…read moreneeded. He even spoke Spanish to another customer who seemed lost in the store.