This is my neighborhood bank and they've always been very nice and friendly. Free coin counting for…read moreclients and drive thru was newly remodeled. Very easy to spot at the corner and I've always had pleasant services. Plenty of parking and free ice cream in the summer. Can't beat that anywhere else!

I called many numbers from online no one answer in many location. in this branch many people work…read moreand do not work. they are there physically , when you go to them every one look to the other may be he will see you. and he see you he will tell go to your on line App and they will help you. which I did I wait 1 hour exactly after that they answer and said oh that not us we will transfer you the the exact location. next 0.5 to an hour and answer same exact thing not us you need tpo call we will transfer you. my Question any one want to work in this bank ?

Went there today with my sister so I could add her to sign in on my Safety Deposit Box. I am…read morehandicapped and made arrangements to get there early and for my sister to be available to sign up. We were greeted at the door by a women whose job is to only smile and ask customers what they want. As I found out the other part of her job was to tell customers they cannot get what they want and must get an appointment to get a clerk to add my sisters name to my safety box. A clerk came out and took information from me to set up an appointment on a different day. The time to do all of this would have been the same as needed to add signing authority for my sister. This is a good example of piss poor customer service with a smile. Needless to say, this bank is really screwed up!

Very unprofessional and disrespectful service. My husband was falsely accused by an employee named…read more[Fatima] of having a counterfeit $100 bill, and she refused to even let him see it. When the manager checked it, the machine accepted it twice, proving it was real. Despite that, [Fatima] kept insisting it was fake with no valid reason. Making such serious accusations without evidence and treating customers this way is unacceptable. This experience was frustrating and embarrassing. I do not recommend this bank at all.

Came in with an appointment to see a specialist! A very rude anxious girl came out from 1st…read moredesk...closest to the door. Said we had an appointment.She checked her Ipad..Said NO you Don't & Processed to Say we Had to Go On-line. Never even Allowing me to speak or ask a question..She returned to her Desk! I popped my head into her Desk area & said I thought how very rude she was!! ALL She did was..ROLL her Eyes & threw her hand up in the air. Apparently this is Acceptable Behavior Working at This Location??That was obvious from the way that she spoke & Acted. I have always dealt with this location & I have never experienced anything such as that behavior???? SHAME ON THIS BEHAVIOR & MANAGEMENT of this Facility that this is APPARENTLY ACCEPTABLE! On A Better note! I went to a teller to do some other banking & Teller was Very Friendly & Courteous. I'm Sure That Teller wouldn't Ever be Recognized For Above Standard Treatment? LOL!! Yet... SHAME on Your SO CALLED SPECIALIST for Her UNPROFESSIONAL SERVICE & ATTITUDE!!..MAYBE She Has Great Financial Skills?? Makes Me ??

CIBC bank fails again to its patrons to permanently fix the ATM machine. It's constantly broken…read moreonce a week if not once a month.

This is the best bank to do business with. They are customer friendly and always helpful with all…read moremy business accounts. I recommend this bank to all.

Mary and Kelley are tellers at the bank and they are awesome helpful and polite I come here just…read morefor them and everyone else I have dealt with are equally as awesome But those two are like my buddies highly recommend

PRIVACY CONCERN.  The tellers have a thick window between them and the customer. Now this Chase has…read moreplaced a retractable belt barrier 6 feet away from the teller where i have to stand. Remind you we both have masks on, so now every body in line can hear what me and the teller are talking about because im so far away. This ridiculous and needs to change.

Please do not bank with Fifth Third Bank, I beg you. I am going through the worst times of my life…read morethis year. divorce, and lost my job. Fifth Third has taken over 5k in overdraft fees. Yes partially my fault but there's nothing I can do. they kept it, waived nothing. That 5k could possibly save my life right now. It's all I think about as l'm batteling severe depression. Just please choose a different bank.

Rude Staff. Especially Denise and Theresa. They were so condescending in the way they talked…read more Theresa was sharing too much information about her personal medical problems I personally didn't want to hear. I was there for a purpose and left the branch feeling like a therapist. Rude staff!!!!!!!!