I hired East Coast Enclosures, LLC to complete a project at my home. The job started in March 2025…read moreand was supposed to be finished much sooner, but it is now December 2025 and the work is still incomplete.
I called the office many times and constantly got the runaround. I reached out to the owner, Cass Lowrie, several times, left multiple voicemails, and sent emails, but never received a return call. I even went to their office in July and spoke with the office manager, Nicole Cosenza, who assured me the project would be completed, but nothing ever moved forward.
Their phone number now appears to be disconnected, and I am not sure if the company is still operating. To make matters worse, one of the windows they installed is still cracked, and I have no way to contact anyone to fix it.
As a senior, I feel taken advantage of, and I hope sharing my experience helps others make informed decisions.