If you are considering getting solar electric or solar pool heating, I would STAY AWAY from Harriman's in Venice. Their customer service is EXTREMELY poor and rude! I paid $37K for my solar electric system. However, they NEVER call back whenever I experience technical issues. Their customer service reps, Dawn and Randy the manager, did not apologize for not calling be back. Randy even told me, "You're crazy if you think I owe you an apology." They will charge you $133 just for a site visit. I completely regret choosing Harriman's. I hope nobody makes the same mistake! read more

They are super efficient and really seemed to care. I recommend them to all!! They were great with the paperwork and have called several Times to check on the system. read more

If I could have chosen zero stars, I would have. I communicated with the owner regarding wanting to install solar. He forgot about me on the first try and didn't get back to me when after he said he would. Then after I emailed him, he apologized. He asked for several items above what other companies asked for and again, I never heard back from him after several weeks. I sent him an email telling him he should stop communicating with potential customers as he is shooting himself in the foot. And I won't do business with them because of this. read more

We had an old tile roof that needed to be replaced and a leaking pool solar panel system. Scheduled the roof replacement and asked Harrimans to give me a quote on replacing the system when they came out to take the old one-off. It was a very fair quote so we signed a contract. Then the pandemic hit and things got pushed back a couple of months. Two weeks after the roof was completed, they came out and installed the new solar system in one day with all new valves and controls. Very professional and a great warranty to go with it. Customer service is top-notch and Dawn is awesome. The system is much more efficient and heats up quickly. Saves wear and tear on the pool pump. read more

Harrimans - Solar Installation Near Me - Venice, Florida

We had Harriman's install our solar panels 5 year ago the gentlemen that can out were great there customer service was excellent. We called Harriman's for a service a man came out today and I am sorry to say we didn't get the same service. We never received a call he was coming and he can with attitude I wish I could tell you his name but he didn't share it. He was very negative and unsupported when we asked questions. Needless to say we are very disappointed. read more

Great service. Very friendly and courteous staff. The solar system was installed with a minimum of fuss. Highly recommended.

I bought this solar system aprox six years ago..have had 7 leaks in numerous panels...quit paying the fee to Harriman to come out and repair as it isn't anytime that another panel is leaking. When i voiced my complaint to Harriman...I was told to contact the manufacture of these panels as they were a inferior product and might have some luck in getting new ones from the manufacture. I did contact the manufacture and was told yes those were an inferior product ...but they were not replacing them anymore. Would not recommend. Dr Michael Dukes read more

Had a pool water heater installed in 2013. Nothing but problems. Leaks in piping, multiple panel leaks and now developing roof leaks. Recently spent several hundred dollars to repair roof leaking from spots where panels were attached to roof. Initially, we were pleased with the system but after about 2 years, the problems began. At first, it was just the panels that developed leaks. After several repair visits (where we were charged $250 a pop to plug panel leaks), we employed another company to begin fixing our leaks. The technician from the new company told me he previously worked for Harriman's and explained they were using quality panels made in the good old USA but the manufacturer cut them off when they took exception to Harriman's installations. Harriman's began using cheap Chinese panels which couldn't stand up to system pressures and resulted in continual leaks. Not sure how they do what they do now but I'm about to have another panel leak repaired. Be careful, be very careful when hiring these folks. read more

I called and spoke briefly to Randy, one of the company partners, and was rudely hung up on after being told that I "didn't know what I was talking about". I had placed an inquiry about off-grid solar technology and Engineering for green homes in Sarasota and Charlotte counties. After speaking with Randy and being hung up on, I proceeded to call the next phone number on Google and was promptly given kind and courteous professional assistance. read more

Harriman's provides quality solar service with professionalism! I really appreciated being able to speak with a knowledgeable office person who immediately scheduled me with a definite time slot. On arrival (on time) the installer gave me a detailed description of the work to be performed. The office called to remind me a day ahead and the installer called enroute and arrived on time. Benny was very friendly, performed his work diligently, kept the area perfectly clean, and fully reviewed his work with me when it was done. I am very happy to have finally found a company that not only provides competent work but values customer service! Kudos to Harriman's Solar in Venice Florida. read more

Bad company to deal with. I put a review on Google with the truth about how things really went and the owner turned it around to make it sound like I was stupid Your man said one thing and did something different You never send a Very large man up on a metal roof that the customers were told something different and making me out to be clueless in his rebuttal. the metal roof was bucking under his very large mans feet. We we worried about the roof to start. They we supposed to survey the roof not go up there and walk around this is a very fragile roof and not to be walking on with heavy feet read more

I have no idea who these other people were dealing with. I just bought the house and a new roof was installed so the solar needed to go back up and the roofers don't do that. So I call Harriman's off of a recommendation from the Relator in December it only took 3 days for them to come out and then only three hours to install the solar panels. The gentleman that did the first was very polite and clean worker. This past Thursday I was having problems with my solar getting to the pool so I called Monday morning and the reception, friendly lady, said she would have someone call. Well I didn't here my phone and by 5 I realized it. So on Tuesday spaced it out because I went back into work. Then I called again on Wednesday, late and she said somebody would call on Thursday. Here it is Thursday and I had just fixed an ice and and was ready to relax when the doorbell rang and Two gentleman from Harriman's were at the door. They came back to the pool I explained the problem and then he started to let the pressure off of a strange thing that I now know is a filter and those need to be cleaned. Now I know! Thanks guys for the help and great service. Friendly knowledgeable and fun people! Screw those others you guys rock! read more

I purchased solar panels(rooftop)from Harriman's after their rep assured me the panels I was getting we're top of the line with only the best materials used in their construction. This has not proven to be factual, as I've had numerous leaks. To say I'm dissatisfied would be an understatement. After the first couple of service calls I called in to speak to the owner, Ron. He agreed that it was a bad deal & he was to speak with his supplier & get back to me which he never did. I then had another leak equating to another service call costing approx $127 which I didn't pay(assuming the boss would finally call-that didn't happen). Now I have yet ANOTHER leak, so I had to call them. Did speak to Ron this morning with result being no repair until $127 paid. While agreeing it's a 'bad deal' he was unwilling to waive charge as he says his supplier won't help him. This leaves me questioning how is this MY problem? I begrudgingly gave them my credit card & they'll be here in 3-5 days. Meanwhile while the filter is on I'm losing expensive treated pool water. I see no end to this expensive cycle of leaks/repairs & feel swindled. Also, Ron never apologised for not getting back to me. read more

They installed a pool solar system back in 2015 and we have had 1 to 3 leaks a year with the circulating black pipes, losing costly Venice water which we pay for. They take their time coming to fix the leaks and charge us $129 + each visit. Once they did not charge me because I complained that they obviously installed an inferior product and refused to pay, but that was only once in 3+ years. I've asked for a consultation to discuss what they might do with this continuing problem and they just don't seem to care, refusing to set up a meeting with us. We have two leaks right now which I reported two weeks ago and still they have not even put us on their schedule to be fixed. I would not recommend this company. They may give a decent price up front but their follow-up service is not worth the lower cost. Go someplace else. Janine J read more

I have had a terrible experience with Harriman's they just take your money and will not honor anything they say. It's all lies one after another. Even there manger lied numerous times. Here is the story we were purchasing a house that had roof problem. Well the previous owner wanted to do the work right and hired Harriman's to remove the solar while the work was being done and paid in full for the removal and reinstallation. Mind you this wasn't cheap $785. Well they removed it but when it was time to put it back on... I got a call saying we will call you with an appointment within the next week.. Who calls to say we are going to give you an appointment and not actually give you one? Anyhow waited a week nothing. So I called back and the manager said that he will definitely have it done within the end of next week...get another call saying someone is going to call me with an appointment... But an appointment was never given. End of next week rolled around I call back and speak to the same manger and he said yes someone will call u to give u an appointment within the next two weeks... Um the work was fully paid since the end of October it is now December 12 and still NOTHING... They take your money and they give you the run around. Worse company and customer service ever. I will also be reporting them to the BBB because this is unacceptable. read more

Do not buy solar panels from this company!! They do not stand up to their warranty and charge you $127 each time they come out. I have had multiple leaks and they will not replace my panels. Originally had salt water system installed but was never given proper instructions and the chlorine generator burned up. Once again they would not cover the warranty. read more

I bought solar panels for mu pool. They have a 12 year warranty, installed in 2011 and 1 was leaking so they came out to fix it and charged me $147.54. What a company and warranty. read more

existing customer with pool and water heater / not getting hot water in the house and when i called they said some one would call in 3-5 days,called on monday.should treat customers better or hire more people to get problems fixed faster so they can get better reviews read more