The company responded quickly to my message through Yelp and told me to bring my vehicle by to get…read morean estimate. The office was very clean, they had a form ready for my situation, the person who help me was very kind and professional, and they were able to buff out most of the scratch on my vehicle. They gave me an estimate for a full repair, but I decided not to proceed with that (the remaining scratch is barely noticeable). All in all an excellent experience and I would definitely use this shop again!

Had a great experience! They were very communicative every step of the way which I appreciate…read more Would definitely recommend to others.

I asked for a quote to paint a couple parts from my Harley motorcycle (gas tank, front fairing, and…read more2 small side covers). It took forever to get a reply. When I finally got one, the quote seemed outrageous! When I asked for clarity on it, or at least what other options there were (like wraps), I got no response.

Responding to 5/6/2022 1 STAR review of Dave's talent and his crew by suggesting that 5 STAR…read morereviews posted are bogus and a ploy to get her business. I've had Dave work on my granddaughter Scion and we couldn't have been more pleased of his work and the crew working under him. Shortly thereafter my Ford Ranger was damaged due to a accident in Meridian and son of a gun, Dave of Auto Express came to mind knowing how talented and satisfied I was with his work on the Scion and wanted Dave of Auto Express to repair the Ranger. In both reviews I gave Dave and employees Auto Express 5 STARS of my own free will. One more thing I want to say, I'm only a customer that didn't know Dave of Auto Express before the Scion repair and wasn't offered any discount for the reviews. Today, I happen to notice a review that accused Dave of Auto Express of pulling some kind of bait and switch operation by making up 5 STAR reviews. Auto Express earned the 5 STARS by pleasing his customers. Thanks Auto Express

Took in for a bid and now am being harassed (by phone)! Each time I explain that we chose another…read morecompany and have now added the request of being taken off their phone list. Please, corporate America, leave us alone if we don't care for your business.

Quality of repairs? 1 (10 point scale) I have a number of…read moreissues with my repairs: 1. Five weeks was a ridiculous amount of time for the repair. I was told this was worst case, but they barely had it ready. 2. I had asked if I need to remove my aftermarket camera and RV battery. I was told no and that it would all be set back up. It was not... 3. The bed of the truck was not fully bolted back on. I have photos. 4. The ground wire that prevents the car from catching fire while refueling was not connected properly. 5. There was a "hot" wire dangling that could have easily shorted out my lights. Satisfaction with customer service? 3 (10 point scale) Pleasant enough, but they told me they would call when the truck was ready. They didn't. I arrived 30 minutes before close to find out that they lost the paperwork.

Excellent customer service! Very responsive and accommodating. Staff is stellar…read more Work exceptional!!

McDowells helped patch up my Subaru driver seat. The upholstery is known to suck on them, so they…read morerepaired the side that totally ripped. That use real leather and dye it to match the color of the other sections. It looks pretty dang good when it was done! The service was friendly too. My only tiny comment is that they left the cover for all the electric cords tied up and didn't put it back, so I had some cords exposed when my kids got in the car. Someone probably just forgot but double check that if you get anything done and have kids!

Another positive experience from Caliber Collision! This time it was in Boise, Idaho. My front…read morebumper became unattached while driving on the freeway. I called Jacoby and she invited me to come in to have them look at it. Richard took a look, took it aside and had it reattached in under an hour. I was on my way in no time. I am really grateful for the consistent customer service I receive at Caliber Collision.

I originally brought my 23 Honda Pilot in for an estimate due to a rear and front end damage since…read morethey were the only one that had an available slot for me. I was going to get an estimate from them then would get the repair done by another Caliber Collision location that is closer to me (I live in Meridian), but I was so impressed with Richard for his honesty and professionalism that I decided to let them work on the repair. He stayed on top of things with constant updates throughout the repair. After picking up the vehicle, I ran into a minor problem with it, called him back and he took great care of me without hesitation. He apologized for the inconvenience and put me back on my rental that they paid out of their pocket for couple of days while mine is back to them. They corrected the issue the next day but I told him that I'd need the rental for 2 days since we are doing all-day trip to Twin Falls and won't be back in town late. He was completely understandable about my situation and got the rental an extra day so I don't have to rush back into town. I am completely satisfied with the service that I received from Richard and definitely will bring future work to him.

On a scale of 1 to 10, where a 10 is totally satisfied and a 1 is totally dissatisfied, how would…read moreyou rate your overall satisfaction with the quality of the repair? Answer: 10 Comments: I would rate Wizard Auto Specialties as a 100+. I was recommended by two other Body Shops to visit Wizard Auto Specialties for my GMC as it was severely damaged by a large truck. Their reputation is stellar! My experience was awesome as I had been getting the run around by another Body shop owned by a National Chain. I was at the end of my rope until I spoke with Tracey at Wizard over the phone and set up an appointment. I met with Tracey and her brother Greg. After meeting with them and learning about their family owned business of (38) plus years I knew in my heart they were the folks I wanted to work with. I walked out of the meeting feeling completely stress free and relieved that I was in good hands. Their level of expertise, attention to detail and integrity is second to none. I would highly recommend them to anyone who needs work on their vehicles. Grateful and completed satisfied. Bruce Chinberg

Amazing! Personalized, knowledgeable, quality service ! My car looks brand new …read more The whole process was a pleasure ! I would highly recommend this shop.

Did exactly what I asked and some with a question about my vehicle damage. Very kind people and…read morevery helpful would recommend it to others.

We were referred to Capitol Autobody by the insurance company after someone hit the passenger side…read moreof our truck. We scheduled to have the work done and dropped it off. When my husband got the call that it was done, he was told then that they only except cashier's checks, so he had to leave work early to go get that before picking up the truck. After we got it home and had a chance to look it over, my husband noticed that the front door was a little higher than the back door. He also couldn't open the back door with the exterior handle. He had to reach inside and use the inside handle to get it open. We also noticed that they did not replace the weather stripping that somehow got damaged. My husband called Capitol A.B., and they told him to bring it back and they would take care of it. Due to our schedules, we had to wait till Friday to take it back. Before we took it in, we noticed a window switch in the cup holder, but we assumed it was one they replaced and forgot to throw away. After further investigation we discovered that it had been removed from the back driver's side door. They had no reason to be working on the driver's side since all the damage was on the passenger side. So why this was removed in the first place, and not put back is a mystery. We also found a plastic piece sitting on the back seat. After more searching, we discovered it was the piece that goes on the door frame for the back door. They just left it off and left it in the seat. When we dropped it off, we showed them all 5 issues, and they said they would take care of it. Once Monday afternoon rolled around, my husband got a voicemail that the truck was done and that we owed $257.92 for the weather stripping. Needless to say; that did not make us happy that we had to pay more because they screwed up. It would not be such a big deal if it was just one thing wrong, but there were 5 things that needed to be corrected. Keep in mind that we did not have a truck or a rental vehicle when we had to take it back to Capitol A.B. for their lack of quality control. Someone from their shop should have checked to make sure everything was done correctly and put back together before sending it out the door with the customer. After this experience, I would not recommend Capitol Autobody to anyone and will be reaching out to the insurance company to let them know about our experience, so they reconsider recommending Capitol Autobody to their clients.

Friendly business owner. Good communication. FYI. This is a service he provides from his home…read moreaddress. He let me hang in his backyard patio while he worked on my dent removal. Approximately 1.5 hours of work. Estimate seemed reasonable but I'm not an expert on this type of paintless dent repair work. Estimate was accurate at time of payment. Came out just like new. See attached 4 pictures. 2 before and 2 after. Would recommend if you need dent removal.

It would be so much easier if I could just write "what they all said", but YELP won't let me do…read morethat because my review would be too short. But seriously, I would be sounding like a broken record (for you younger folks, a record, a.k.a. LP, is an analog sound storage medium, a phonograph record format characterized by: a speed of ​33 1⁄3 rpm; a 12- or 10-inch diameter vinyl disk which uses of the "microgroove" to transfer sound electrically through magnetic speakers). But I digress... Malcolm did a great job and I agree with the majority of the reviews. In other words, "what they all said"!