Eva was amazing she took care of my friend's swollen finger and bandaged it up. The whole time she…read morewas really kind and made the experience very comfortable. The rest of the staff was sweet and welcoming as well would definitely recommend and will be going back for any urgent/clinic needs.

I never necessarily feel the need to leave reviews for places, regardless of whether or not my…read moreexperience was good or bad, but over the past few months of being cared for at UChealth family medicine, I absolutely feel the need to. UChealth family medical center on pennock place has absolutely set the standard for what medical institutions should strive for, and they exceed that standard every time. From the receptionists, nurses, and physicians, there is not a single person there that I have had anything short of a pleasant experience with. They are attentive, caring, understanding, and do everything they can to make you feel comfortable. My primary physician Dr Blake Volkmer is one of the kindest, friendliest, understanding and capable physicians I have ever come across and despite just being a first year resident, Dr. Volkmer upholds the standard that which aspiring physicians should strive for. If I could go to this clinic once a week just to hang out and talk to the people who work there, I would. Im only going to be living in Fort Collins until I graduate from CSU, and no matter where life takes me, UChealth family medical center will be the standard in the process of finding new medical care, every single time.

I had a very disappointing experience here on Christmas Eve while seeking urgent care. I have…read moreprivate insurance (BCBS PPO) that covers urgent care visits, yet I was told at the front desk that I needed to pay $250 upfront because my insurance was "out of network" and my deductible hadn't been met. During this interaction, the front desk staff asked me what my "preferred language" was even though I was speaking clearly in English the entire time and never used another language. The question felt unnecessary and inappropriate, and I have serious doubts that this is asked of every patient. Because I was confident my visit should only require a $50 copay, I chose to leave. What stood out most was how quickly my ID was handed back without any attempt to verify the insurance information, consult a supervisor, or offer to bill me later especially given that the waiting room was completely empty. I then went to another Banner Health location on Drake Rd and was immediately told that I was in network and that my deductible had already been met. This raises serious concerns about how insurance verification is handled at this location and whether assumptions are being made about patients. I would not recommend this location based on my experience.

This is for the Village Medical (they're not called Associate in Family Medicine anymore)…read moreHorsetooth NoCo Radiology. My experience dealing with Village Medical in general has been negative star worthy but this place just adds cherries to the shit sundae. I was referred here on May 3rd by the Foxtrail clinic for chest x-rays. The experience getting the x-rays itself was a B-. Assumptions about what sort of clothing I'm wearing (and thus my gender), having to advocate for myself needing my spouse with me due to severe medical PTSD. But it was fine other than that. What made this a negative-star worthy experience was fighting to get a copy of my x-rays, which I have a legal right to. I started asking for them the following week and didn't get them until the 19th of July because they kept running me in circles and they kept producing more and more paperwork to fill out so my spouse could pick them up for me. And, to top it off, it's on a CD. Who even uses CDs anymore? Modern computers do not come with CD trays. I'm going to have to go to the library and see if there's anything even on the disc then rip it all off, which I'm not thrilled about since this is private medical information we're talking about. This place is terrible. I think you'd be better off going to a veterinary clinic than going here.

Best urgent care for minor injuries that might need x-rays or other hospital amenities without…read morebeing directly in the emergency room. I appreciate being able to reserve appointments online when they are not too busy, but waiting first come first serve here isn't bad and there's plenty of food nearby.

My young adult daughter went was seen by Dr. Beck today for a rash. She increased her dosage of a…read moremedication that carries the warning that it may cause a fatal rash and to get it checked out immediately if a rash occurs. He rushed past anything she had to say and very quickly diagnosed her as probably having shingles and prescribed an antiviral medication. She had a ton more to say about the hot, humid environment she had been in the previous days as well as history of how her skin reacts to things, and the doc talked right over her and wouldn't hear her out. They gladly took the copay, and she left feeling completely unresolved and unsure of where to go for answers. Very disappointing behavior from a doctor. I hope he takes the time that each patient deserves in the future.

Went in for what I think is mono, I wasn't taken seriously. They tested me for strep and sent me on…read moremy way with a negative result. No further information other than come back if u feel worse. Very unhelpful and a waste of my time. The provider was slightly rude with her responses to how I was feeling. Very dissatisfied. Will not be returning.

Just like the other offices in Fort Collins, the AFM office at CSU is full of friendly, helpful…read morepeople. The waiting area is nice and large, and has a mixture of different seating options. The front desk staff are particularly friendly, and help make new patients feel welcome.

I'm a 66 year-old at risk, senior adult, female or disability. I recently went to UC health family…read moremedical clinic and met with a doctor. I had never met with me before I have severe severe neuropathy where I have to wrap my feet and my legs up to my knees every moment I'm not walking or standing. I even have to sleep with these ice packs on my feet my legs. The neuropathy is so severe. This bully doctor intimidated me stating that I didn't have Neuropathy, and accused me of being an alcoholic and that's why my feet and legs burnt when I called him out and said there is no if and or butt about it I have severe neuropathy my feet burn 24 seven he then had the clinic send a certified letter Saying that the clinic no longer wanted to have me as a patient. This is bullying intimidation and retaliation against a Disabled at risk senior Adult for speaking up against his bullying. This is unacceptable -10 stars.

Better than my initial impression. My doctor is young but…read moreprofessional and friendly. When I thought they wouldn't call me with my blood exams results, a week and a half later, my actual doctor called me and talked to me personally. This kind of service is above what other places will do for a Medicaid Patient. So I was pleased with her! If I had real health insurance I could probably see any specialist I want, when it comes to specialty needs (cardiologist, etc)... however , the FMC docs are trained and will take care of your needs if you're assertive and know what you're talking about when it comes to your health. Ask for diagnostic tests when you're sure you need them...

Easy check-in Friendly service, good care…read moreCoffee bar in waiting room Efficient and effective review and resolution to our issue. Only issue was the bill I received weeks later, I guess after the insurance submission. Would have been good to have been given an estimate and a heads up that the knee brace we received would cost a pretty penny. That said, the service was wonderful. The care was great. And the facility itself was clean and comfortable. Truly a positive experience.

Office was clean and neat; wait time at noon was minimal; receptionist, vitals nurse and PA (Mia…read moreKhin) were friendly, caring and efficient; x-ray turnaround was fast. Great experience overall!

I went here for some blood work as I don't have insurance, and they offer a monthly subscription…read more I've just started going, but so far, I'm impressed. Shawna in the front office always greets me with a warm welcome, and is very accommodating. Dr. Cardon heard my (medical) complaints and has helped me establish a plan to reach my goals. They want to help you how you want to be helped. For me that means as naturally as possible and with lifestyle changes instead of drugs. I've only just started going here, but so far I love it!

Unless you have already flat lined don't go here 1300.00 just to walk in and my diagnosis came back…read moreas unspecified that was a doctors professional opinion "unspecified"

Went with an excruciating kidney infection and was treated like I was pill seeking while in the…read moreworst pain of my life Just don't go in pain, and you will be great!

I just went into urgent care because something is wrong with my pancreas and they denied me…read moreservice!? Wtf?? I didn't have my wallet on me and my phone doesn't have a card on file. I have insurance and I couldn't pay my co-pay of 50$ so they told me basically get the hell out!

Came here because I couldn't breathe. The whole staff cared, I was treated respectfully and…read morequickly. Highly recommend

The dirty blonde receptionist is THE rudest person. I came in a few times and she was rude to me…read moreand every single person that walked in. She acted like we were bothering her by checking in and asking questions. She clearly hates her job and needs an attitude check. You deal with people for a living, be respectful it's part of working in customer service. If you don't like it, work somewhere else.

Wow! I have never had such a bad experience! Went in for a test for a new job. Started with filling…read moresome paper work out. I have allergies and marked that I was congested. They promptly sent me out and made me wait for a doctor who told me I had to get a negative Covid test. Then started spouting propaganda to me and wouldn't even check my medical background. I called and asked if it had to be a specific test, if it could be a rapid test? They said yep any negative test would work. Took a test, took it in and they said that the test I took wouldn't work! Even though I had called and they told me any test! No specifics! Worst staff I have ever had to deal with in a medical facility! I would not recommend this facility to anyone!