We had planned to purchase a hot tub and for several weeks visited all of the local businesses in…read morethe area. We found KNS Hot Tubs in Redmond and from the moment we entered their store we knew where our business would be done. The owner was in-house that day and he spent considerable time with us. Learning of what we needed he suggested a few options. Our delivery was quick and the team was very efficient in placing our tub in the best location. Since delivery we have had a few questions and a phone call has always been the solution or a visit from one of their techs to help us out. Highly recommend this company for their dedication to customer service.

Great service, the product they gave me took care of the reoccurring mold problem that I had been…read morefighting for several years.

These guys are great! I highly recommend. 1. They have…read moregreat costumer support and always available. Before we bought and while we were waiting for our hot tub to be made they were always there to answer our million questions. 2. We got to test out the tub at their store with our kiddos and they have a great selection. Order what you want. 3. Brian delivered our hot tub. In person and helped set it up. 4. We also bought an amazing massage chair from them ...... proactive healthcare ! Hot tub and massage chair. 5. My husband is so chill and this gives him time to relax every night. 6. We have a cell phone free time. To talk to each other!!! You won't regret it. We should have bought from these guys a long time ago.

From the owner: There's no debating the importance of your overall health. At Aqua Hot Tubs Health & Wellness, our…read moremain goal is to help enhance your wellness by offering a wide-selection of relaxation-inducing hot tubs. All of our hot tubs utilize industry-leading technology to relieve stress. And hot tubs aren't the only products we sell that are designed to enhance your health and wellness. We also sell saunas, swim spas, essential oils, and BBQ grills at our boutique-style store located right here in Sisters, OR. So, if you'd like to take the first step toward maximizing your overall health and wellness, don't hesitate to stop by for a visit.

We appreciated the sale & service supplied by Jay & his son at Cline Falls Pool & Spa in Tumalo …read more All was as described and installation went well. The best help was given in instruction for spa maintenance/care. We value the service and the knowledge they provide. Looking forward to our spa therapy!

From the owner: Cline Falls Pool & Spa is a local, family owned business located in Tumalo @ Tumalo Junction. We…read morehave 23+ years of experience helping our clients achieve and maintain top water quality in their swimming pool or spa. We proudly feature West Coast Spas, made in Oregon with all American Parts and Local Service. Enjoy a trouble free Swimming Pool or Spa all year long with one of our regular maintenance programs. Don't forget to call us with any of your repair needs, we service all makes and models of swimming pools and spas. Residential or Commercial accounts are welcome. Call us today and join our clients who now "see things clearly" after we visit... New Spas Swimming Pool & Spa Chemicals Swimming Pool & Spa Accessories New Spa Covers Pumps/Filters/Heaters Salt Water Systems & UV Systems

We had WC tub repair repair our fiberglass tub/shower unit after I removed the shower door which…read moreleft 6 holes, a lot of silicone and some discoloration. Our tub/shower literally looks brand new... not even a hint of where the holes were and all of the residual silicone gone. The price was really fair (especially compared to the cost and headache of replacing) and will definitely be recommending them to friends when the occasion arises.

Today, I had an acrylic shower base repaired, which had a crack on the threshold of the base…read more The serviceman arrived promptly at the scheduled time, surveyed the crack and then explained what he would be doing to fix the crack. He said it would take about 1 1/2 hrs. and that was spot on. The shower base looks new with no signs of the crack. I would highly recommend West Coast Tub Repair.

I seldom write reviews and even less frequently write a negative one. Hower after my last…read moreinteraction with Eugene. Spa and Hot Tub I feel it's my responsibility to warn potential patrons to avoid this business like the plague, unless you're willing to tolerate a passive aggressive sales staff and inept service people. During a recent service call to replace part of the hot tub plumbing, the serviceman failed to fix the issue and made the problem worse. The service guy spent three and a half hours, much of it spent listening to audio books while he worked, and or on the phone with his service manager. At one point when he realized he couldn't solve the problem. I found him laughing loudly talking to himself about not being able to solve the problem. Tools, parts, and instructions were scattered, and both van doors were open, showing a messy heap inside. At one point he asked me if I had any O ring lubricant. When I went to check on him an hour later, I noticed that the electrical tester was out, although there was nothing wrong with the electrical. When I asked him about this, he confessed that he had turned off the breaker and was unable to reset it. He left shortly thereafter, with the job unfinished and no power to the tub. I was able to restore the power easily by resetting the GFCI breaker. The next day when I went into the store to tell the manager that I was able to restore the power, he went ballistic on me, slammed his fist on the counter and started screaming at the top of his lungs about what a terrible customer I was, I lived too far away, how he should have declared my hot tub DOA months ago and on and on. The guy screaming at me from behind the counter was so angry and so obese that I honestly thought that this unprecedented meltdown would cause a heart attack or stroke. I was too gob smacked to even respond. As I was slinking out the door, he was still screaming that I wouldn't find any other place in the area that provided better service or was less expensive. I guess you do get what you pay for. However, the reality is that there are Affordable Spa Services just across the river in Springfield. Avoid this business!

I highly recommend these folks for hot tub repair. They were able to schedule me quickly. They were…read moreable to arrive early and they managed to fix the tub quickly.