I usually don't write reviews, but I feel I must share my experience with Dunne Motors, because it…read morehas left me feeling deeply disappointed, helpless, and honestly heartbroken. I purchased a Jaguar XF on 25-01-2024 for €20,000 -- a huge amount of money for me -- and I made this decision with trust and high hopes. Sadly, the experience has turned into a nightmare. From the very beginning, the AC didn't work properly. I reported it during the warranty period, but they only gave what now seems like a temporary fix. The issue returned within a few months. Then recently, an engine warning light appeared on the dashboard -- a very serious problem. I contacted Ronan, the salesperson who sold me the car, but instead of understanding or supporting me, he simply told me the warranty is over, and I need to pay for repairs myself. On top of that, the service booking was delayed for nearly a month, despite the urgency. When I asked about trading the car, given these issues, he refused to give even an estimated trade-in price. How can I decide anything without knowing the approximate value? What made this experience worse was the way I was spoken to on the phone. While I was trying to express my concerns, Ronan cut the call mid-conversation, not allowing me to finish speaking. I found that incredibly disrespectful and insulting. After spending €20,000, I expected to be treated with basic decency. Instead, I felt completely dismissed and belittled. This isn't just about a faulty car. It's about the way a customer is treated after the sale. I approached them politely and humbly, but received zero help, zero empathy, and zero responsibility from their side. I am now left with a car I can't drive safely, no clear trade-in offer, and no genuine support. I feel cheated, ignored, and emotionally drained. It's devastating to feel like I've thrown away €20,000 of my hard-earned money. To anyone considering Dunne Motors, please be very cautious. In my experience, their focus is only on making the sale, not on supporting the customer afterward. Once your money is paid, you're left alone. I sincerely wish I could give zero stars. This has been one of the worst experiences of my life. - Karthikeyan Kuppusamy (KK)

Recently bought a car a here. The help and service I got was next to nothing. Really helped with…read morethe organisation of finance, great communication throughout process. Very easy to deal with. Highly recommend

Great service (no pun intended). Very efficient, reliable and reasonably priced. On top of that,…read morewhen I have been really stuck, even does house calls! Fantastic.

Car serviced via the collect and return, great follow up communication during and post Service with…read morevideo review included. Found them to be very professional in comparison to other local dealerships.

Bought my car through this dealership; from the initial visit through to purchase I found the…read moreservice was on point, friendly and all questions answered promptly, even via email. Very pleased with the overall ease of purchase, I was trading in a vehicle as well as going via a financing route and the whole process was handled really well incl. transfer of ownership on the car I was trading in. I was buying just ahead of Christmas and the sales rep. was good offer advice on taxing my vehicle given how close to Christmas/end year it was. The car came with long NCT, 12 month warranty plus free 1 year roadside assistance with AA. Whilst I did need to fall back into the warranty the service department were pleasant to deal with and were able to have car in plus with the AA coverage given, a replacement car was easily organised. Car was repaired and nice to have it returned back to me with a fresh valet done on it. Nice touch! Would be happy to buy here again.

Initially I thought I was being treated as a customer with the usual courtesy and immediate…read moreanswering of the phone regarding queries. Decided to purchase a 2014 Lexus and on the day of completing my transaction and collection of my new car, the unprofessionalism kicked in. The original sales person I was dealing with was late and had to deal with the most uninterested salesperson I've ever met. Asked me to sign the paperwork, took my money gave me the keys and vanished. No quick tour on instrumentation or controls.They were supposed to put two tyres on, didn't happen. Asked to have a few small scratches buffed, instead they put what I can only describe as silver nail varnish on the scratches and when I asked to have it rectified they tried to charge me €340. The sat nav was missing and I spent 5 weeks trying to get an answer as to why. Eventually after 17 phone calls I was informed that it would cost €1400 to fit the sat nav that should have come as standard and they weren't going to pay for it. So I asked what now and was essentially told, tough. I've come across some unprofessional people in my time but this is a new low. Once they had my money, that was it, shutters down, doors closed and phone off the hook. Would never go near them again and would advise you not to either.

Went to Canavan Ford to buy a new car. I went through all the finance details with the sales man…read morethere and left to consider my options. About an hour later the same sales man called me back saying he had 3 different options for me to consider regarding the finance. We I arrived down he handed me 3 different finance options. The one he was pushing was a 3.9% APR over 61 months. He said that with this option I didn't have to pay a large amount at the end of the term like I would have to with PCP option. I was happy to go ahead with this option and signed documentation to order the car. I asked the sales man about paying a deposit and he said there was no need. Long story short, he calls me the next day and says he made a mistake and that the 3.9% offer was only available on commercial vehicles. I was shocked. This man had told me he had been selling cars for 39 years!! How could he make such a foolish mistake. He actually had the cheek to say that he thought I mentioned the 3.9% deal to him instead of the other way round. I'm disgusted that he thought he could blame me on his error. I called and spoke to the sales manager who said it "wasn't a big deal and only a minor error", he didn't even apologize for his incompetent staff member. I would NEVER USE THIS COMPANY to even get a new tyre, they don't know their bottoms from their elbows. Also, they don't answer the phone or return calls. I wouldn't touch these idiots with a barge-pole and would recommend anyone wanting to buy a car in the area to run a mile from this totally inept car dealership