Took over a week to do an estimate! "Extremely" to costly…read morefor a small job! Wrote out a "very long" estimate to justify the "extreme" cost!

Zuma is great. The company and especially Jonathan are top notch. We decided that the two-car…read moregarage was not going to happen. But Zuma was very professional about the project. Gave us a realistic estimate that was extremely detailed. Jon's professionalism and expertise are top-notch. He was thoughtful and provided great alternatives. Although we did not go through with our project, I would certainly recommend ZUMA to anyone who needs remodel or addition to their home. What really impressed me was Jon's patience. He called to see where we were in the process and how he could be of further assistance. I will definitely keep this company in the first row of my Rollerdex for future reference. Thank you, Jon and ZUMA.

From the first contact to the jobs finish, very professional. Thanks Kyle for reaching out…read morepersonally several times to keep me updated and posted. Thank you all at Star for your 5 STAR performance.

Star Improvements of MI did an excellent job on my roof! From my very first contact, they were…read moreprofessional and communicated every step of the way. Highly recommend!!

Accurate Exteriors was very professional. Tony was very easy to work with and his crew was very…read morecourteous and respectful. We are very pleased with the new roof. I highly recommend Accurate Exteriors for all your roofing needs.

Tony gave me a good price on an estimate for my roof and after meeting with him I went with him. He…read moreand his crew were knowledgeable and did the job in good time to my satifaction. Completly happy with the quality of work.

Swift roofing did a roof for me in 2021. We had water damage in my sons room after they did a tear…read moreoff of the roof to fix this. We called the owner to have him come out and look at the damage. He left telling us he needs to reach out to his manufacturers and would get back to us that day. It has been over a week and we have not heard back from him. We have called everyday with no response. The water damage in my son room has gotten worse. We are still under warranty with him.

The owner has been running this company into the ground. At one point, Jim had a relative for a…read moresecretary and handed out magnets and cups to incentivise customers. He even had good customer service. But that seems to have come to an end. After providing a quote for a roof repair, I had Jim come back out to confirm the price and he didn't even call on day of the appointment; no call no show. I gave him another chance and afterward I waited for the financing information, but he never sent it. Jim then proceeded to ignore the rest of my correspondence. I left numerous voicemail messages and Jim refuses to answer the telephone. This is not how you do business with people. I'll find another roofing contractor and I suggest you do the same.

Very quick and responsive messages and scheduling. Amazing work as well! They were able to attend…read moreto my siding repair in the same week and the entire process was stress free!

Jeff responded through the Yelp app promptly then we moved communication to texting on cell phones…read more He was able to fit my job in quickly and had one of his guys, John, on site to do the work. John did great work. I will reach out to Jeff for future projects and would be glad if John was sent to do the work. Price was right, too. Bravo to The Repair Men.

Spend weeks hammering out the details on 50k worth of work then nothing, ignored all contact. 5…read moremonths later contacted me asking if he could have the job if I had'nt hired someone else, I agreed and got dates set then he proceeded to miss every one and ignore all contact again. Don't bother with this one, he does not respect you.

Quality of work, their customer service is horrific, and the warranty is non existent. Hired this…read morecompany in 2021 for a total roof tear off. It took over 11 months for Derek to finally send my paid in full certificate to offset insurance. Then first winter had major ice damming. Sent him an email with photos and got a rude response such as there is nothing wrong with your roof. Following summer my electric main pole cracked. Electrician said it was due to improper level from roofer. Now it is 2024 and I had a roof inspection and found that all boards were not replaced and venting was not installed properly. Boards now rotted and have to have roof replaced fully.