We just recently bought a motorcycle from here. And the service was great. Tyler was amazing and…read morewas super helpful. We had issues with insurance and he waited after they closed for us to come back and finish the process.

Bought a left over 2018 kawasaki ninja 1000 abs in april of 2019. It was a good experience…read more Went there for new brigestone S21s in april of 2020. Was a pain in the butt because of the covid precautions, so I forgot to check the rims. Got home started putting on the rear wheel and saw the massive damage their machine did to my rims. Two huge grinder like digs 180degrees apart and several other deep scrapes. ( now mind you i am no noob mechanic i have built multiple 600hp mopar big blocks, transmissions, and rear ends) I Called, and was instantly blamed for the damage by the service manager, and the owner Jack... They refused to believe their plastic coated tire machine would damage anything, and basically called me a liar. Then hung up on me when I lost my temper. They'll treat you good to get you to buy, but thats were it ends.

they overcharged and then did multiple extra things to the vehicle when I specifically asked them…read morenot to do more than just the starter.

Highly recommend to come here for honest, fair work. If you need a state inspection done, this is…read morethe place to go. Tuesday's they have a deal for it!

Fair price. Straight forward assessment of vehicle. Stuck with to the indicated appointment time as…read morediscussed without being over booked.

Locally owned and operated. Friendly and curteous employees. Very reasonable rates, especially when…read morecompared to other shops in the vicinity. This was my first experience with Denners, but it will not be my last.

Very helpful and friendly. if you got a Honda you gotta go to Caprara, they treat you like familyread more

Zach and Jason in the Service Dept. were amazing. Our Odyssey decided to break down on Saturday…read moreafternoon at the end of our vacation. We're from Massachusetts and were totally stranded without the car. Zach stayed in touch as we tried to get the car towed before the service dept. closed at 4 PM. Made it by the skin of our teeth. Jason was able to provide a temporary fix for a much bigger problem. Enough to get us home. Can't thank the two of them enough.

Amazing service from start to finish. They treated me like a person, not just another job. Quick…read moretow, solid mechanical work, and no upselling. If you need dependable towing or a mechanic you can trust, this is the place to call.

Just had to take a moment and say THANK YOU to Derrigo's. We were in our Motorcoach, on I-81, and…read moreshut down at the exit to their shop. Friday afternoon, the weather was awful - pouring rain and cold. Ultimately, they were not able to get us going, or tow us, due to our size - BUT - they answered the phone, Domenic came over, and working with our Coach Manufacturer, he tried a bunch of things to help diagnose the problem. In today's Service industry, to be honest, getting someone to answer the phone is tough. THESE GUYS SHOWED UP. WELL DONE.

Our vehicle was towed there by the police following a car/deer accident and were told that it was…read moreunsafe to drive and we had to leave it there due to insurance involvement.....NOT TRUE! After a week of it sitting in their unsecured lot, WE WERE ALLOWED TO DRIVE IT 5 MINUTES DOWN THE ROAD TO OUR HOME! It was a total lie and total scam to collect storage fees from our Insurance Company. I love to support local businesses but I WILL NEVER CONTACT THEM AGAIN!!!

Amazing body shop. Clean environment. Fast service. They swapped out stock bumpers and put on new…read morebumpers as well as repair some vehicle damage in a timely manner. Price is beyond affordable and work is excellent. Only thing I'd bug on is there's a little communication- wasn't helped when I walked in the door I stood there for five minutes before anyone came out of their chair to speak to me.

These guys provided excellent service. They were incredibly helpful in dealing with insurance. They…read moretook the stress out of a fender bender. We originally went there because of their support of CareNet crisis pregnancy center. I am so happy that we went to them.

My local Toyota dealer could not look at my truck for 3 weeks. So I called Waite Toyota they said…read morethey would work it in as soon as possible. 2 weeks later with little to no communication unless I called for an update..they looked at the issue at hand. The truck was in limp mode. Finally I recieved a call at closing time on a Friday saying they couldn't fix it due to a wiring issue in the dash. Parts were nonlonger available threw Toyota. Wierd. That being said the truck was a 2006 tundra SR5. So with lots of disappointment asked dif there were any options for me to find the part. No help there. I was also informed of a hole in the frame next to the bulk head. With disbelief I responded not possible it was just inspected 11 months ago. The sticker on the windshield showed an inspection due in a few weeks. Knowing my truck would not pass inspection they continue to charge me for labor hours. 3 hours labor plus tax on a vehicle they knew would not pass inspection in a couple weeks. I paid the bill and had a toe service go get the truck. 1 hour away. Upon picking up my truck one of the service people came out and told the man picking up the truck that mice had gotten under the dash and ate through all the wires. Also proceeded to tell him there were several holes in the frame. The gentlemen who picked my truck is called me and asked if I knew about these issues. Of course that is not the story I got from service when the bill was due. I brewed for a week over the integregratity of this service department I had never dealt with prior. On Monday I called and asked to speak with the top manager asking why his people carried out a 3 hour labor charge on a vehicle they knew wouldn't pass inspection in a few short weeks and asked for a refund. Dan was his name and said let me investigate this and i will call you back tomorrow. 2 days have gone by and i have not heard back. I guess the moral to this story is momey definitely a prior not the customer. If i had gotten an hinest call from a concerned department i would have said stop tight there dont do anything its not worth it..but noone called me and they must get that teachings from the manager who never called me back. ​I have to add the rollback driver took photos of the rotten frame and sent them to me. It would have been nice if the service department could have sent me the pictures and gave me some advice not to put any money into this vehicle.

Jon and the rest of team at Waite went above and beyond to get me in the right vehicle. I would…read morerecommend them to anybody in the market for a new Toyota.