horrible doctors!!! except Dr Chang, who isn`t available ever!…read morePlease go elsewhere!!!!

Great Team of Physicians, evening and weekend hours, Quality Care - Highly recommend!read more

Great primary care physician. I didn't have a PCP for awhile and was just using Urgent Care because…read moreI couldn't find a doctor I really liked. That all changed once a friend recommended Dr. Merkle. I've only seen Dr. Merkle himself a few times during visits, as I usually see his Physician's Assistants or Nurse Practitioners (either Donna or Beth), but they are always on point and extremely helpful. I never have an issue getting an appointment (even same day!), and the whole office and staff are just wonderful. I would definitely recommend Dr. Merkle and his team if you are in the market for a primary care physician.

Dr. Merkle has been our family doctor since we moved to Hackettstown. He is knowledgeable, takes…read morethe time to explain everything, very personable with kids and has great bedside manners. His staff is great and it's not that hard getting an appointment.

These guys are great! Nice new facility, spent time with you to make sure your treated right…read more Andrea the nurse is just excellent! If your not feeling good this is the place to stop in at!-on th location, GPS searching, you need to enter the town of washington-not hackettstown..It's across from the honda dealership

If I still lived in the area I would be going here. Up until last year I had been seeing Dr…read more Safier for about 10 years. The staff is great, the office clean, and more importantly Dr. Safier knows EVERYTHING. If you live in the area then chances are you've gone to see him at some point.

Dr. Andrews is knowledgeable, compassionate, and an excellent physician, but unfortunately the…read morequality of care is overshadowed by the way this office is managed. The office staff often seem disengaged and indifferent, and while management appears to acknowledge concerns, there always seems to be an excuse for delayed test results or poor communication. If all you need is an annual physical, you may have a fine experience. However, if you have a medical issue that requires a treatment plan, imaging, follow-up testing, or timely communication of results, I would strongly recommend looking elsewhere. I experienced significant delays in receiving important test results. I was required to schedule a telehealth appointment just to review them, only to wait more than an hour past my scheduled appointment time for information that could have been communicated in a brief phone call. It gave the impression that access to my own health information was being tied to a billable visit rather than prioritizing patient care. Good medicine requires more than a good physician--it requires an office that communicates effectively, follows through, and respects patients' time and health. Unfortunately, that has not been my experience here.

It is advertised as a walk-in, but the receptionist at the front desk, "Miss Ratched", refused to…read moretake me. They said they have "no appointments" until later that day. Why label your "business" as walk-ins welcome, because I was not welcomed!! The waiting room was empty, as usual. This is the second time this has happened to me at the Washington location! If our health depends on this receptionist, we are doomed!

Terrible bedside manner. Great office staff…read more Will be changing my PCP. I had an infected sore which I informed the doctor was very tender. He ruptured it with no warning and seemed annoyed at my trepidation. O

Can always squeeze me in, but not good at really listening and spending time with patients. He…read morealways has one had on the door knob to exit while I'm asking questions.

I don't usually leave reviews, but I feel this place needs to be exposed for what they are. First…read moreoff, I'm an Italian American born & raised here in Jersey. The lady who answered the phone today (I didn't get her name) needs to take a course in customer service. She doesn't have a clue on how to do her job well. It's simple. Treat people with respect. Especially being these people that call in usually don't feel well, as you work at a doctors office. Right from the beginning she had an attitude like she doesn't like her job. Really pissy attitude. My daughter needed some paperwork to sign up for volleyball at school. My wife who is Jamaican, parked her car to stop in to get the paperwork. My wife saw the ladies inside at front desk, through the window as she was getting our 4 yr old son out of car. As she approached the doctor's office, the ladies inside shut off the lights and locked the door. No joke! My wife then drove to the 7-11, parked her car and walked back up to the doctors office, as she approached, 2 other "white" ladies were coming out of the office. Apparently they unlocked the door for them. My wife then entered the office and apparently the two employees jaws dropped. My wife told them all she wanted was the paperwork for our daughter to bring to school. The employee at the front desk said she'll go in the back room and make copies for her. My wife said it took her quite some time before coming back with paperwork and handed it to my wife. As my wife walked out of office there was a police officer waiting for her. Apparently these so called "employees" or "secretaries" at this doctors office called the police on my wife. Why? For what? I have no idea. Maybe for being black? It's really difficult for me to believe this nonsense exists today in 2023, at a doctor's office no less. My wife is a sweet friendly person who never causes problems anywhere. Everyone loves her. She is always respectful. Which is more than I can say for these people that work at this doctors office. I highly suggest the Dr. at this office takes a good look into who he has representing his practice. I wouldn't recommend this place to anyone. Please look elsewhere if you want GOOD care and people that respect you. I Do recommend Plaza Family Care in Hackettstown. 100% better service than this place.

It clearly says on the building Urgent Care. But this is not an urgent care. Several times I have…read morebeen told the doctor will not see you if you're not a patient. So save yourself the trouble and move on to the next actual urgent care.

I just moved out of the area to Basking Ridge NJ and still keep Dr vallero for my Dr,also still…read moreuse their LAB

When i go to this location i see the most wonderful, kind and thorough doctor there is. Her…read morepersonality is, without question, interactive with the patient while making sure she has crossed her tees and dotted her eyes. If you want a doctor who is dedicated in every way this is the one!

Was able to schedule an appointment the same day I had UTI. Saw Dr. McGorty and she was just the…read morenicest doctor. I have been going to this family practice for 20 years. Highly recommend.

I am new to the area and was looking for a primary care doctor. Full disclosure I haven't seen a…read moreprimary care doctor since I was a kid and I went to a pediatrician. I generally just stick to my OB/GYN. I went to Dr. Davis' office for a new patient visit to established care. His office staff was incredibly friendly and they ran very very close to on time (I think he was maybe five or 10 minutes behind) and apologized profusely for being a couple minutes behind. He was kind, thorough, and very reassuring. He took his time and explained everything thoroughly. I felt he spent an incredibly appropriate amount of time with me and I didn't feel rushed at all. Another thing that I find unique about Dr. Davis is that he didn't push meds Down my throat right away, most doctors in his position would've opted to put me on medication immediately. Highly recommend Dr. Davis and his practice.