WILL NEVER GO BACK Even though there was horrible traffic at this intersection, there was noone in line! I thought we got lucky. Little did I know, there is a reason that noone wants to eat there. First of all, they made us pull up and park even though there was noone behind us. Then, the whole time we were waiting, not another car came through the line. Then we waited for over 20 minutes for our food to come out. When it finally arrived, it was inedible. My chicken sandwich was tough and tasted like grease. Like they had gotten an hour old chicken patty and recooked it. In bad grease. When will I learn to check reviews first? read more

The prime rib burger has a single thin strip of steak meat over a hamburger patty, a small smattering of onions and a thin slab of sauce. It was thus a huge disappointment. At $8.99 it was a high price to pay for hints of ingredients. Very misleading, luckily there is more competition arriving in the nearby area and we have other options. read more

Food was fresh and as ordered. Customer service was fantastic. Manager was friendly and ensured I was happy. Kay is a 5 star employee with a great smile. read more

Absolutely loved the delicious food, friendly staff, and impeccably clean interior. For the ultimate dining experience, I highly recommend choosing to dine inside. You won't be disappointed! read more

My family was looking for a quick bite to eat and Hardee's did not disappoint at all. The food was great and the service was awesome! My wife had a allergy and they went above and beyond to ensure us her food was safe. We will be going back when we are in the area! read more

The nice young lady today for breakfast was amazing. they had our order ready in 1 min, gave us an extra coke after i quickly changed the order to oj and were on the ball 100%. best fast food service ive had in years. A+ and thanks read more

Takes forever in the drive through at least 25-30 maybe more minutes. But the food is ok.

The food was ok. The service was fast but I went through the drive thru and ordered a platter with fries & coleslaw. Drive off and didn't have a fork but was given two straws.. so random! read more

This Hardee's is owned by Paradigm Investment Group, LLC. I full-time RV so I see a lot of fast food restaurants. This restaurant is one of the worst. Which is a shame because it's so convenient. Right off of Lillian Hwy. In 2020 I went for breakfast, asked for egg and cheese biscuit. I'm vegetarian so I asked the person taking the orders to leave the sausage patty off. The person at the window said he could not do that. I replied, can you just leave the sausage off since I'm paying full price? Again the window attendant said no. I was befuddled. So I left in discuss. Today (Dec 1, 2022), two years later, a come upon the same Hardee's. I walk in at 9 o'clock in the morning, ask for a cup of coffee. After a 10 minute wait, and I was the only one in the lobby. The cashier kindly informed me she had no coffee. (no coffee? At 9:00 in the morning?) I thanked her and left. I left in discuss. Paradigm Investment Group, LLC. is doing a horrible job at staffing this Hardee's which is a shame because this could be a gold mine. read more

I felt the need to recognize an employee of theirs who was working the drive thru tonight. I hope this compliment goes far up the chain enough to promote their employee James. James was very professional and quick with his service. I wish more people were like him in this industry. He was very warm and you could tell that he cared about everything he was doing. I couldn't leave the parking lot without first expressing how highly my impression of him was! Thank you for being you! read more

This Hardee's is really the Best In The South. The Employees Are Super Great and The Breakfast Biscuits and Gravy are simply The Best Ever !! Their Hand Fried Chicken Fingers are really something to die for. This Is A True Great Hardee's !!!! read more

terrible service, worker got an attitude when we asked for sauce and proceeded to yell that it was 27 cents through the window

Gave them 4 chances. Because my kids love Hardee's . But it's Burger King from now on. 1st time . Honestly no burgers just chicken. 2nd time Sat in drive thru with 3 other cars that just pulled away got to speaker said they had close it was 6:15pm 3rd time System was down they were closing 4th time pull to speaker exact words "sorry we're leaving now,Be open tomorrow " it was a Friday at 6:45pm. At this point it's funny. It's like a comedy restaurant.. I mean like driving into a Saturday Night Live skit. read more

We stopped by here late for a quick dinner and it was a great fast food experience. The person running the drive through was super nice and quick. We received our food fast and it was hot. read more

I don't normally comment on fast food because it is what it is but this can't continue. We have watched this place crash! We've eaten here for numerous years and it has gotten worse. There people are normally polite but can NEVER get an order right, no matter the amount of customers. So today it continues... check your bag before you leave! read more

Hardee's - This is suppose to be a LARGE.... CHECK THE RECEIPT..... CHECK YOUR BAG BEFORE YOU LEAVE ! - Fast Food Near Me - Pensacola, Florida

Friendly service m, always fresh and delicious. We always have to wait a little longer than expected but I'll take that for hot, fresh fast food! read more

I give them -10 stars! Service was terrible which I expected from this place, but I literally waited for like 10 mins for them to burn my sandwich. It is completely unacceptable to let food that looks like this go out the window. That's just embarrassing! read more

Hardee's - Waited 10 mins for them to burn my sandwich! - Fast Food Near Me - Pensacola, Florida

We don't ever learn.. we keep going back to this Hardee's because it is the closest fast food in relation to where we live. But they NEVER get our order right! This time they forgot the apple pies; I was so busy making sure they got the other part of our order correct, I never noticed they were omitted. Too far to drive back, and wouldn't refund back to our credit card without having the card in hand. Pitiful service ... read more

Really long drive thru wait time after being asked to pull forward. Over 20 minutes. My husband complains it's like this every time he tries to stop. Don't have anywhere to be and stop here for breakfast. We could have got a better meal at Waffle House with it taking this long. I wouldn't have written a review on a fast food restaurant but since I've waiting in a parking spot this long I took advantage of the downtime. read more

I think i agree with a couple of comments that talk about afternoon having more service issues .... lots of delays.

The morning shift is great, but the night shift...not so much. Yesterday I went through drive thru and ordered a medium drink, large onion rings, and 2 apple turnovers. They read back the order, which was correct. Once I finally made it to the window I paid and was given my drink and what I thought was my onion rings [they charged and gave me fries]. I was asked to move forward while they made my apple turnovers. 15 minutes later I had to go inside and inquire, they didn't even make my turnovers yet. Luckily I like their breakfast menu more than lunch/dinner. read more

This is the only Hardees I've ever been to, which is totally run by children, on the weekends....this last episode was the icing on the cake for me... I arrived at the drive thru at 10:53am and requested a hash brown breakfast bowl. The person on the intercom told me they had quit serving breakfast. I told her that their breakfast menu didnt end until 1100am. Then she said they were out of breakfast items. I asked her if they were out of every single breakfast item on the menu. She said they were out of biscuits. I said I didnt order a biscuit I wanted a hash brown breakfast bowl...she then said they didnt have any breakfast items. I said I'd call the manager and talk to them about it. I called the store and asked to speak to the manager. The person whom answered said that she was the manager. I explained what happened, and she said that they were out of every single breakfast item. I said i didnt believe her and that i didnt believe that i was talking to the manager. She did not rebut my accusation. I said i wanted the store owners name and number and she said she couldn't give that out. I told her I would find out who it is and call them to make sure they new how unprofessional their Satuday morning staff was. The Lillian Hwy Hardees is terrible...the one on a Navy Blvd is far superior and totally friendly and professional to their customers. read more

Four stars for fast food? Sure, why not!? Food was hot, service friendly, and they served us at the table. A pet peeve, they had single serving salt and pepper, which I hate because they salt always clumps together. Happy with this location. The chicken fingers for the kids were HUGE, good value. read more

I just got done with a heated baseball practice and I come to Hardee's, all I wanted was a large a sprite and they tell me their out of sprite. How the in the ever living world are you out of sprite? Do you guys not restock? this was unbelievable read more

I ordered burgers, fries, and a drink from this recently opened establishment. The burgers were juicy and freshly made; I thought the burger was extremely tasty and would order it again (mushroom cheeseburger). the service from Manager Cory was excellent. I watched the staff prepare food in the kitchen area, which appeared to be very clean, they were meticulous and behaved professionally. While I typically do not eat fast food, I would visit this establishment again. Excellent customer service, environment is extremely clean, and the staff is professional and courteous. read more

My bank card was charged twice for the same amount this morning, and this is the second time it's happened. I spoke with a "manager" who told me I had to speak with a " district manager." I called that number and got a voicemail. I then called Hardee's corporate office and still didn't get it settled. I'm not sure if this is a scam, but if I go back, I will pay with cash. Better to go to McDonalds, at least they're not thieves. read more

They have only drove they opens even major restaurants have dining open now but hardess has me in a damn parking spot waiting 20 min for breakfast Bc they can't keep up with their drive thru. Don't go here read more

Three strikes rule in affect. Three orders in six months and three times not getting what I asked for.

I just purchased a mushroom burger and it was the driest ever.. There was a swipe of mushroom sauce thinner than Mayo.. Quality Control needed. However, the cashiers have gotten more professional. Usually good, not my day! read more

very good and it's better without the lobby being open like it's really to social distance if you look at how the inside is set up and plus the drive thru seems faster now than eva read more

I always order the steak biscuits in the morning that you get 2 per orders for 3 bucks, that was not the problems encountered. One day I wanted to try the lunch menu here so I ordered one 5 dollar all star meal which was number 4, double cheese burger and chicken sandwich which came with a drink, fries, and a cookie. When I opened the box there were no casing for the fries it's like the women who was there just didn't care at all being there. I was disappointed to why she didn't place it with the carton like every company does for fries. The burger was just plain gross and tasteless, the chicken sandwich was okayish but i think there wasn't enough meat In it. i was shooked that I had a bad 5 dollar meal, I'll never come back to eat here for the lunch menu I'm not sure what this employee was thinking. Representation on going in the drive thru for the food has to be best. Don't just throw fries on top of the burgers like it's a piece of shit. I hope employees would understand drive thru but clearly not this one with this lady, I would just go to wendys. read more