I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

Dont waste your time with them. I called for an appointment and was told they were booked two…read moreweeks out. The day before my appointment they randomly call me in the afternoon to say they have someone in the area, and they ask if they can come by. I was not available, so they said they would just keep my appointment as is the next day. Later that evening I get a text message saying they cannot make my appointment. They did not offer to schedule another appointment. I respond to the text two days later (on Monday) to see if they can come, and I do not get a response. I waited over 2 weeks for nothing.

Excellent experience from start to finish. The pricing was exactly as estimated, the quality of the…read morework was excellent, and everything was completed professionally and efficiently. Highly recommend.

This company is without a doubt the worst plumbing company I have ever dealt with. Not only are…read morethey unprofessional, rude, and unreliable, but they are highly overpriced. They tried to scam me for over $1,000. I was told they could fix my problem for $300 and when they arrived late they pulled the bait and switch. They said that they couldn't fix my problem for $300 and now it would cost me over $3,000. They were rude, unprofessional and a sham. Anyone who hires this company please beware and make sure you get a licensed second opinion. I did and it save me thousands.

Unfortunately, Imperial does not return phone calls or texts promptly. This makes scheduling work…read morewith them somewhere between exasperating and impossible.

We had a leak in our bathroom sink. Plumbwell sent their plumber and he made it out like our whole…read moresink was broken. Plumbwell gave us an estimate for $1200 for the repair. This was astronomically high in our opinion. We got another plumber to look at it and he fixed the leak within 30 minutes and it only cost us $350. HUGE price difference! Companies like Plumbwell seem to be in the business of up selling and price gouging. Needless to say, we will not be calling them ever again. The only positive thing about this company would be the secretaries who answer the phones. Quite lovely people.

The team at Plumbwell are top notch from providing an accurate quote over the phone (I submitted a…read morephoto) to finishing the job quickly and under budget they will definitely be our go to plumber

Quick service, very professional and resolved drain blockage. highly recommended. I also used their…read moreservice for cesspool emptying. Prompt and reasonably priced.

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

Roto-Rooter was able to come out quickly and replace my old shower valve the same day after it…read morestarted leaking. The price was higher than I had hoped, but the technician completed the job professionally, adjusted the water temperature with me, and got my water back on the same day. Everything is working well so far, and I appreciate the quick response. Thank you! Update: I have to revise my original review. After the repair, I discovered that the tub spout does not sit properly against the wall, so the job was not fully completed. I was told before they left that having them come back to address the remaining finish work would cost an additional $375. After already paying $1,630 for the repair, I'm disappointed that the installation was left this way. Update: I wanted to further update my review. After I reported that the tub spout wasn't sitting properly against the wall, the original technician came back and fixed it at no additional charge. It only took a few minutes, and everything is now working properly. The tub spout stays secure, and the shower operates as it should. I still feel the repair was expensive at $1,630, but I appreciate that they stood behind their work and returned to complete the job without any hassle. Because of that, I've updated my rating back to 4 stars.

I called for a clogged kitchen drain that needed to be snaked . 20 minute job at best and the…read morewanted to charge me $689! I declined service and did it myself Total ripoff

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Burst pipe in midst of record cold snap. Have been using Berleth for 25 yrs and they are always…read moreresponsive,have great service and trustworthy.

I've been using Berleth for all my plumbing needs at my own home as well as at my mother's house…read more They provide thorough, clean, professional and friendly service. They have fixed every issue on a timely basis, especially important when an emergency leak pops up, as they fit me in this past week. Their entire team can be trusted to quickly and efficiently solve any problem. When we had an issue with an older Kohler toilet, they did not have the part on the truck (which is unusual, they have everything!) the serviceman went off to the warehouse and returned promptly. Skill and dedication. While some have said their prices may be higher than others, I believe you get what you pay for. I highly recommend Berleth.

great guy that TJ. he snaked the line and got a shit ton of hair out. so appreciative of dynamic…read moredrainage!!!

From the owner: We are a Family owned business aiming to help with your drainage solutions in any way we can. We…read moreservice all of Nassau County. We offer emergency services too! We are not commission based company which makes our prices more affordable