Great company, very responsive. I found these guys online because the company I was dealing with…read morebefore wasn't interested in repairing my sprinkler system after I had the driveway done, they wanted to reinstall the whole system for more money than they charged me the last time and they blamed it on Covid. So Mike and Jason (Father and son) come out and give me the honest estimate, a very fair price and excellent work for the repair. I really respect when the owner of the company comes out for the estimate and shows up on the job. I'd give Reynolds 10 stars if I could.

I'm not sure how this company has such stellar reviews. Their great rating was the reason I went…read morewith them in the first place. I went with them last year to lay irrigation down in my front yard with a whole new system with foundation plantings to be watered by drip irrigation. With the really hot summer of 2025, I called two times for them to come out because the foundation plants were not adequately watered with drip irrigation. The first time, Reynolds came really quickly. The second time, I was told that I could change the amount of water myself on the app and that the team had already come out once to service me and that they had changed out 3 leaks in the drip system for free! The issue is, drip irrigation put in place did not reach all the plants - even though I was told it would- so I could increase the amount of water as much as I want and all it would do it drown some plants while others stay dry. Fast forward a year later, some very valuable trees have withered and died -3 japanese maples and 1 blue spruce along with some other shrubs. They also neglected to tell me that they reduced the amount of water everything was getting by 1/3 last summer because of the water shortage. They probably thought homeowners can change this themselves if plants look like they need more water. But we were away for July 2025 and came back to dead trees. An email telling us that they were doing this would have gone a long way. After thousands of dollars, I'm now back at square one and needing another system. Oh, they also told me they would change my old system (valves etc) and they didn't. They retrofitted everything to an old 30 year old system - I was told this when I got a new estimate recently. I was also told that the drip irrigation system was improperly installed, not suitable for my foundational plantings and were getting leaks because they didn't put a regulator in for that much water pressure. It would have been good for them to tell me that before installing the system. What a mess! Stay Away!

Look elsewhere, the owner sold out and the new people are sub par and rude. Steve sold to Ray and…read moreand they went from 5 star to 0 stars. They overcharge and rip off their clients. Buyer beware.

Steve was as good as it gets. I've been put through the ringer with various sprinkler contractors…read morein Smithtown but Steve at Expertise did the right thing for me since day one. He came here the day after i called and explained exactly what i needed done to save my Leyland Cypress Trees and plants. He even provided insight on what else was wrong with my current irrigation system. The crew was here within the week to do the job and i could not be happier!! Wish i found this company sooner, would have saved me endless headaches and money! A++

Nice people and they finish the job fast They also have a…read moregood service price Also a good customer service

The service is terrible. They ripped up my lawn leaving mud and no grass left. They didn't even…read moretry reseeding those areas. I don't recommend.

We really appreciate how professional the folks at this shop are. Our sprinklers are opened and…read moreclosed effortlessly. As we aren't on a yearly contract (because my father is one stubborn man, even tho it would save us money), the kind folks at Creative Irrigation send regular mail reminders prior to the end of a season asking if we'd like to schedule. Calls to the office are answered promptly during business hours. Appointments can be scheduled during a reasonable time frame. (Note: they *really* try to find a slot that works best for your schedule.) Every service person that has visited is professional, articulate, friendly and offers options if there are any repairs needed. If you want to take a stab at doing the work, they're happy to explain what needs to be done. (Because, hey. We're not all millionaires.) I don't know how long they've been in business, but my Dad (who is in his 80's) has been using this company for eons. Our family highly recommends them. p.s. Special shout out to the last technician. My brother raved about John P!

Outstanding! 27 years of quality service, done by pleasant, on-time techs. This is a local company…read morethat supports the community with friendly, professional service with a personal touch. I highly recommend Creative Irrigation. Thank you for all you do.

Very nice people to work with! When our old analog controller was past it's prime, I'll called…read moreseveral contractors on a Monday. A few responded, but John at Lifetime had the best price and could do the work Friday morning. It took no time, and he showed my wife and I how to program the system via a wifi app. The crew tested everything, fixed a few leaky sprinkler heads and we couldn't be happier with the system.

John and his crew were great. They came within a day and made some repairs to restore my sprinkler…read moresystem. They were honest and fair with price. True pros. Highly recommend.

I contacted cc outdoor living for a driveway project. I'm extremely happy with the outcome,…read moreeverything went smoothly. I recommend them 100% !

From the owner: "We offer services in irrigation, masonry, concrete, egress windows and basement entrances. Enhance…read morethe interior or exterior of your home with us today. We are happy to design your dreams. Our motto is “We Do It Right” and that means we’re available to you 24 hours a day for emergency service. We offer you the confidence of knowing that we stand behind our work."

So I used this company for a new irrigation system install on my previous home, and they did a nice…read morejob so I gave them a call again to get a quote for another new system for my new home. I made the appointment a week ago. They were supposed to come today between 12-2pm. They called yesterday to confirm. Today at 12:30 they called and said they were running late but could still come between 3:30-4. Ok no big deal. 4:00 comes and goes and nobody came. Called the office, no answer, left a message, no call back and nobody ever ended up showing up. I wasted one on the nicest days of the year waiting around for these guys. Extremely unprofessional. I'll be using another company for my irrigation needs.

They are prompt , professional and knowledgeable. They get the job done no matter what the…read morecircumstances are. Highly recommend them!