1. Harbor Freight Tools

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Red Bluff, CA

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Harbor Freight Tools

4.5 (4 reviews)
Open • 8:00 am - 8:00 pm

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11 months ago

Helpful 1
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2 years ago

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2 years ago

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3 years ago

Always greeted when walking in. Someone always makes sure I am finding what I'm looking for. Very upbeat staff.

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The Home Depot

The Home Depot

2.2(43 reviews)
2.0 mi
•$$

This was my first visit to this Home Depot. It was seriously…read moreopposite of most. I was looking for an item that I didn't think they would stock because I've never seen it before at their stores. I asked an employee, he looked it up and said it shows in their system that they might have some in stock. Then a second employee got involved, then they sent me to another employee. He looked for the part, but they were out of stock. I've never experienced that much helpful service at a Home Depot, Nice store, good location, with plenty of parking. They did look it up and told me where I could get one close to their location,

I'm writing this review because I trusted Home Depot, and that trust is the reason this experience…read morehas been so disappointing. I've shopped at Home Depot for years and always believed they were a reliable, professional company. Unfortunately, I was wrong. I spent almost $8,000 on a Tuff Shed through Home Depot, and because of that, I trusted Tuff Shed's salesman to guide me professionally through the process. Home Depot was the retailer, so I assumed the partnership meant I would receive honest, accurate, and professional guidance. Instead, the salesman crossed multiple boundaries. He came to my home, acted like a contractor, gave me instructions on how to finish the inside, and then had me meet him at Home Depot so he could walk me through a supply list. He positioned himself as an expert and guided me toward a model that turned out to be completely wrong for what I needed. The loft height he represented was inaccurate, the installation was rushed, and the guidance he gave about insulation, placement, and preparation was incorrect. His involvement blurred professional lines and created confusion that ultimately led to a Tuff Shed that did not match what was promised. When I tried to resolve the issue, I was offered $1,000 -- but only if I signed a confidentiality agreement and released both Home Depot and Tuff Shed from all future claims. I refused because the offer didn't reflect the misrepresentation or the inappropriate behavior I experienced. After declining, corporate never acknowledged my emails or followed up. I'm sharing this review so future customers understand that the sales process, communication, and resolution practices surrounding Tuff Shed purchases through Home Depot can be misleading, boundary‑crossing, and dismissive. This was not the professional experience I expected from a company I trusted.

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The Home Depot
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Harbor Freight Tools - hardware - Updated November 2026

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