While prices were on the higher end, I really like the customer service that Butch Ruddy gives. He…read moretakes the time to go over every single appliance, their warranties, the pros and cons of each one, what best fits your needs, etc. Their selection was pretty good, too! They also carry the Speed Queen brand, which I heard are pretty reliable compared to some of the fancy new ones that cost an arm and a leg to fix. I'm so glad I stopped by Ruddy's Appliance this afternoon! Carson C. Visalia, California

I don't even know where to begin. I feel like at the end of this story, Rod Serling is gonna step…read moreout from behind this store with a cigarette in his hand and say to the camera "This is how we order appliances.....in THE TWILIGHT ZONE". It all started Labor Day weekend 2026. My wife and I went down there to order a new gas GE 5 burner range in white. I know everybody wants stainless steel, but our kitchen is completely white appliances, so we had to order one in white. The store was closed, but Mr. Ruddy told me on the phone that he'd be there anyway and to come on down. I had done my research and already had the exact model number that we wanted. It was model number GGF500PVWW. The last two letters, WW, indicate that it is a WHITE one. Keep that in mind as you read on. Mr. Ruddy was a very kind and nice man. That is undeniable. However, from the very start this whole transaction seemed straight out of the Twilight Zone or maybe from 1950's Centerville, Ohio. He said he could get our stove, so we pulled out our wallet to pay for it. He said no, we would take care of that when it arrived. We did not get a computer printed invoice confirming our order, he wrote our name and number on a piece of scratch paper and laid it on the desk. We were told the range would arrive in about a week. So, a week came and went. I called the store and some other gentleman answered and said that the range was on "back order" and should arrive around September 29th. Well, you guessed it - the 29th came and went. I called the store again on October 1st, another gentleman answered and said that Mr. Ruddy told him we would be looking at Tuesday September 29th. I got a voicemail from a woman at the store saying that our stove was in later that day. So I called my wife to go down and pay for it. When my wife showed up at the store, she was told there had been a mistake and that our stove was in a warehouse in LA waiting on a "truck to be full enough to make a load to Visalia" and I was probably looking at October 6th. I called the store when I heard this and I told Mr Ruddy that I would give him until the end of the week to come up with our stove or we would cancel the whole order. At this point, I was glad we didn't pay up front. So....October 6th came and Mr Ruddy himself called and said "Good news, we have your stove". So I had my wife go down there again and pay for it. Because my wife is so damn smart, she asked me to send her the webpage from GE with the model number to make sure she was paying for the right unit, since they don't seem to use computers at this place. So she paid for the stove, she got a handwritten invoice with the company name on it, complete with model number GGF500PVWW on it. She was told we were looking at today (October 7th) for delivery and installation. I contacted my mother in law to be available to let them in to do the installation, as we were told "late morning", and I had told them that she is my son's ride to and from school, so she would need to plan accordingly. So they called her and they agreed on 3:30. Meanwhile my wife comes through the door and sees that they are installing a STAINLESS STEEL range. She promptly called them and was told "It said white on the box, we're sorry" so my wife told them to take it back and bring back our old range. She called the store and told Mr Ruddy to issue a refund, she was told to go down tomorrow and he would write her a check. I am worried about this and I told her she should immediately take that check to the bank it's drawn on and CASH it immediately. Bottom line, if they have something on their sales floor that you want, you have cash and a pickup truck, you can get a great deal there on some scratch-and-dent appliances. We have bought a washer and a dryer from them like that. But if you want to order something, go to Home Depot, Lowe's or Best Buy. They basically wasted an entire month of our time. I don't think they are crooked or deceitful, they are all very nice people. But they lack organization, communication and professionalism. A computer to place and fulfill orders instead of a piece of scratch paper might help.

Every time I go in the staff is friendly and always ready to help. I had not been in a number of…read moreyears. I had to open a new account which is fine by me. They sent me this letter and that is customer service. Thank you to Barnes welding supply.

The team at Barnes Welding in Visalia have always gone above and beyond what they have to. We…read morereally appreciate them and could not more highly recommend a company for your air and welding supply needs.

Way over priced items you can find elsewhere for much cheaper than what they are priced …read more Location has not been updated by owner and it took us to different location from Apple Maps . Owner is very friendly but the stock is too overpriced

I was able to negotiate price on a mattress! A worker carried items to my car. They are so helpful…read more The quality of the mattress was great. Thank you so much. It was still wrapped and sealed. They had a lot of other great stuff too but I will come back another day.

Always enjoy walking in to MLS. Staff is great. Always welcoming and helpful. Lot of options for…read moreDIY stuff around the house.. and the gun selection is really good.

Amazing people. Very helpful from guns, to hardware, to even clothing. I've had nothing but a great…read moreexperience there.

Walked in to purchase a fridge since our fridge was being pushed out two more weeks once we arrive…read morethey were close to closing, but the person that helped us was a very nice young lady. I can't remember her name, but she was very nice. Very sweet. we walked in. She kind of showed us what basically they had to offer and the pricing, but I did notice a couch there that caught my attention and from what she had said is that he helps his friends or neighbors in his Area sell items that you know they don't get rid of or it's hard for them to get rid of I don't know but anyways we ended up buying a couch, beautiful piece of furniture. We just cleaned it up and a great price. I cleaned it up and it's in my living room but I do recommend this place. We did my fridge once once we get ours delivered, and then we're gonna put this one in the garage just to kind of have extra storage for the drinks but yes, I do recommend this place. The fridge looks new. It works great and they have great customer service.

Frank's is what good ol' fashioned customer service should be and seems to be missing in a lot…read morenowadays. They treat you like a customer, wish they serviced other brands but as long as you have one the requisite brand's you're good to go. Recently called them to service our Maytag dryer as it blew its fan belt, a little pricey for service but you get what you pay for. Happy to support a local business and great to have a store nearby that supports our appliances. Thank you!

I deal with Visalia, and this review is for that location…read more They installed a new submersible pump for our domestic system in 2008, in a well under a large oak tree that was dug in the 1920's. Had to use a crane. I was so pleased with the service and employees, I called the owner that day. They just made a service call on my system, and they get 5 stars. Prompt, clean, and courteous, they did they repair in 1/2 hour.

An update...I received a bill from CJ Hammer on July 21st for the service call the prior week. I…read morepaid the bill (to their PO Box) about 7 days later and then received another bill in the mail on August 2nd with a $5.00 service charge for my "late" payment. Are you kidding me??? A petty service charge within 2 weeks. So unprofessional. So again I repeat - Do NOT use this company!

Guys were quick. Great job, pay for experience not time. kinda dumb I have to type 85 characters…read morejust to write a review

Impossible to leave no star. My experience was horrible with Sierra Appliance. I will NEVER…read morerecommend them to anyone looking for quick, efficient and reliable service. After their diagnosis (in March 2026) of my range issue, they required me to pay in full the parts needed to repair my range. The parts had to be ordered directly from the manufacturer and allegedly had lots of delays, but Sierra Appliance would never provide me with proof, from the manufacturer, of said delays; just one excuse after another. Fast forward to September 2026, they had over $500 of my money for parts and still no repair work. I had a scheduled service appointment in mid September only to have them cancel on me an hour prior to the appointment (and that's only bc I called to confirm that someone was coming out between 8-12). They "condemned" my range because, "the tech said my range was old and they were scared that if they broke something during their repair, it would be difficult to get parts" WTF?!? They promised to send me a letter condemning my range and after 4 attempts to get said letter, they never followed through. Horrible, horrible customer experience and will never refer anyone to them. I have lots of emails and text messages to support this review.

I would not recommend this business. On June 29 we went in and were greeted by a mother and son who…read morewere super friendly and helpful. Took a sample and the lady determined that our pool would need to be drained. Completely trusted hem. We didn't receive a call so I called the next day and was greeted by a rude female- not the same person from Sunday. She advised us that we had to come in and pay for half of the services in advance. Had no problem with that so we came down to pay. When we got there the young lady greeted us with zero eye contact- said 6 words. Someone called out sick. We're short handed. Finished with again no eye contact and proceeded to tell me with zero eye contact- IM LISTENING. We walked out.its so unfortunate that businesses lose so many customers by giving such horrible customer service. I worked as a service advisor for Honda for 44 years and always knew the importance and challenges of being in the help and care business. I never shared we are short handed and if I did I always apologized to the customer for having to wait. Even if they didn't have to wait. And in 40 plus years I NEVER told a customer the term - IM LISTENING. Won't be back and recommend this business to have the prior lady train employees

I have been dealing with Tulare Pool Supply for the last 4 1/2 years and they have never let me…read moredown! They always carried what I needed and if they didn't have it, they were able to order it for me no problem. Their service technicians are top notch and I've never had an issue with my service. Highly recommend.