I cannot say enough amazing things about my experience at Michaels, all thanks to Jane! She is…read morehands down one of the hardest working employees I've ever encountered. From the moment I walked in, she was attentive, knowledgeable, and genuinely excited to help bring my ideas to life. Jane goes above and beyond in every way. She took the time to listen to what I was envisioning, offered creative suggestions, and made sure I had everything I needed (and more!) to make it happen. You can tell she truly cares about her customers and takes pride in her work. Customer service like this is rare, and Jane absolutely sets the standard. If you visit this location, I highly recommend asking for her -- she will make your entire experience 10x better!

Michael's in lufkin hasn't even been in business a month. first time to visit and my opinion it…read moresucks. people are nice, store is clean but of course it's new but false advertisements, not honoring associated prices where merchandise is located with allocated signs. I for myself will not be shopping there anymore. Hobby lobby is a better store, and more variety.

Average selection of clothing, but the bomb.com customer service. When I was viewing myself in a…read moremirror; the dressing room was closed but it opened up. Clean dressing rooms. This is probably the first location that's neat and organized! Way better than the one on Almeda in Houston. Found a really cute linen dress here in XL. Come check them out, they popping on Saturday! Love the value and how affordable everything is. Cheaper than the Bealls next door.

My second time in Lufkin and they have a DD's Discounts! The employees are so friendly and very…read morehelpful. I was waiting to pry the bathroom door open and the worker spooked up on me. Haha! The bathroom was spaciously clean! I'm glad they keep it locked. Their selection is top notch! Everything is organized and well put together (they have sorters in the aisle as we speak ensuring it is neat). I do have to say, they should get a better selection of plus size women, men shirts, shoes, and dresses. It was lacking in style and umph! Everything is reasonably priced and you'll surely reel in a deal from DD's. Great prices for the low low, baby gurl! Head on ova to ded ded's!

I went the other day to get things for an oil change and i was welcomed with smiles. They gave me…read moreexcellent customer service and helped me find what i was looking for, going to places like these makes me nervous but that went away as they went above and beyond for me. Definitely be back to this location for their service.

Super great help! Large variety, knowledgeable staff. Clean rest room too!! Can help with any size…read moreremold ing job, kitchen & bath.

This location does not have good customer service. They have good prices, but one of our cabinets…read morewas not as we discussed when ordered. They would not make it right. They were also very rude when we called with the issue. I would recommend Surplus Warehohse for the prices, but I will not be using the Nacogdoches location for my future needs. We are unable to find a sink that even fits the cabinet that they sold us. When we tried to call and ask for suggestions on where we could find a sink that fits, they said that it wasn't their job to know what kind of sink would fit. They couldn't even suggest a place that would have a sink that fits their cabinets!

Great experience. I called ahead and they had the tank pulled and waiting on us. Got good…read moreinformation and tips. They were happy to help load. Staff is great. Thanks Traffic Supply in Lufkin,Tx