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    Harbor Freight Tools

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    7 years ago

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    Lowe's Home Improvement - Notice portable toilet trailer bolted no access.

    Lowe's Home Improvement

    2.0(34 reviews)
    1.0 mi

    Customer service... don't count on it here. I've used this store for over two years now. I was…read moreinfuriated the first time I went in there because I hadn't learned yet. I've been to Lowe's all over the country and never seen anything quite like it. It's a reflection of the town and the labor pool. They simply don't have access to highly qualified employees so you get what you get. The apathetic teenager or the disenfranchised retiree looking for something to keep them occupied. Customer service is non existent and if you insist on digging it up by running someone down you'll be disappointed. I watched two employees argue over whether or not the store made keys or if they could re key locks once you purchase them. At the customer service desk five feet away from them, I stood there for two solid minutes before the attendant even acknowledged me from the computer. I mentioned this interaction to the manager and they told me that I needed to be more assertive with the employees.... The best employee at the Hinesville Lowes is your app and google. So what do you do if you live here? You can't go to Home Depot unfortunately since it's miles away. I've found that you're better off to research before going in what you need and you can order through the app to limit employee interaction. Look it up on the app for this store and it will show you the aisle and bin number. This empowers the customer and this makes the store so much more pleasant. The employees are not there to help you. They're there to get the shelves stocked and get you out of the way as quickly as possible. You can't beat the prices. This is now what I call my favorite warehouse due to how easily I can get in and out using the app and online ordering. They do a jam up job to make sure I never have to step foot past the front door. And I respect that. If you want lumber though..... go to ACE.

    Lowe's garden shop, at this location, is a frequent stop for me when shopping for plants,…read morefertilizers, citronella candles and Allen Roth products for my courtyard. If your military, don't forget to ask for your discount! This is a builder supply, and you should be able to find all your construction needs here. In addition, they carry plumbing, appliances, lamps, paint and so much more!

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    Lowe's Home Improvement - Notice all access to public toilets chained off.

    Notice all access to public toilets chained off.

    Lowe's Home Improvement
    Lowe's Home Improvement - Military flags in the main walkway

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    Military flags in the main walkway

    Harbor Freight Tools - hardware - Updated May 2026

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