Solid two out of five stars. Spray paint department looks…read morelike it got tagged by graffiti artists. Sealed fasteners open and must be checked for quantity. High prices make it a better decision to go to Brownsville for almost everything. Employees generally kind but not helpful.

I go here nearly weekly, staff is friendly overall. Very sparsely staffed if you're used to Home…read moreDepot/Lowe's. They usually have what I need, and the location is great.

I've always loved shopping at Dillard's ever since my dad use to take us since we were in our…read moreearly teens. Love the prices, specials and the customer service. It's understandable that we as customers might not get the service we are looking for, but we have to understand that employees are busy with other customers, their jobs like directing or stocking clothing, especially now that times are stressful since there have been cuts of employees. Besides...it would not hurt us to do a little work of our own (customers), if you'll understand what I am referring to. Great job everyone, see you soon on mothers day, fathers day and the rest of the year if permitted.

I was shopping store wide sales and found so many great buys! The sales associates were helpful…read moreand even bagged purchases in an easier- to -carry way. I had a fun time!

While the selection is very good and I always feel like I'm getting value for my money I haven't…read morebeen in this location yet that they have enough staff. The line is always wrapped through the store, as I stand here in line now I am past the jewelry counter waiting to get to the checkout line. Shall I time it? Hmmm There are more than a half dozen people behind me. It appears they only have one register open. Maybe instead of the lady going through the store trying to get people to sign up for their credit card open another register. Speaking of the lady soliciting their credit card, she approached me twice, both times speaking in Spanish only and my response both times in English. I apologize, I don't understand, but the answer is still. No thank you.

Hot ,disorganized..messy... upon entering the line was already tailing to the back of where the…read morehouseware was located....all the hand bags are lock up and by the time you flag someone down you have changed your mind... Shoes on the floor and the home wears/bedding area is atrocious. I'm sure this location won't fail because it's the volume of people that come here but please be better.this location try to keep a better store presentable.

What is going on at this location?... it WAS one of my favorite shops to hit up on a day off... it…read morefeels dirty and looks unorganized... staff just seem like they don't want to be there I saw one lady wear flip Flops while moving a rack filled with product ((I'm sure thats a violation somehow))

The people that work here are extremely kind and helpful. I love walking in the door and seeing…read moreAntonia!

During a recent trip to the Rio Grande Valley, I had two Seiko watches that I decided to present as…read moregifts. However, both watches needed batteries. In addition, the band for one of the watches needed to be resized. Since I am not from the area, I decided to first try Zales Outlet that I discovered (via a Google search) to be located at the Mercedes Premium Outlets in Mercedes, Texas. Since neither of these watches were sold at Zales (and the company does not carry Seiko), I was concerned that the store wouldn't even consider working on them. However, I thought that it was worth a chance to swing by the store. After all, I have always had good experiences at Zales jewelry stores for things like battery replacements for finer watches. The store is located in the Mercedes Premium Outlets shopping center. This is a surprisingly nice set of stores located just off of I-2/Hwy 83 in Mercedes, Texas. It was very easy to find parking nearby the entrance to the shopping center near the store. The store itself is very clean. It is located as a corner store in the outlet mall -- across from Brooks Brothers and Pandora. It is caddy-corner from the Gap Factory store. The best part of this store was the customer service. It was attentive, friendly and highly professional. I was immediately greeted by several employees. I asked about battery replacement and resizing/adjustment for Seiko watches. I was immediately told that they would as well as the cost of each service. In fact, I found the quote to be quite low and relatively inexpensive! Two of the women immediately worked on the watches. Opening a watch can often be a cantankerous ordeal (because different watchmakers use different designs for accomplishing this). However, the two women worked together and replaced the batteries very quickly. In addition, the woman who adjusted the watchband was very patient. It had to be adjusted four times -- and she did this with a gentle and authentic smile. I checked the timing of both watches before leaving. They were working well. I was very pleased with my experience at this Zales Outlet. Not only did I receive exemplary customer service, I listened to one of the other employees assist a set of customers with a jewelry selection. He was not pushy (in trying to obtain a commission from a sale). Rather, he carefully listened to what they were looking for and did his best to help them. They were very happy with his assistance too. The next time that I visit the Rio Grande Valley, I would like to return to this Zales Outlet. The store is amazing! They offer very nice items at remarkable prices. Moreover, the customer service is much better than I expected. This is the type of customer service that one expects at a very high-end jewelry store that charges exorbitant prices. Yet, Zales offers remarkable watches, jewelry and services at even more remarkably budget-friendly prices. Thank you, Zales Outlet in Mercedes!

The service here is amazing. I was helped as soon as I walked in the door. I was given a free pen…read morewith the number and address and I was thanked and invited back. I'm going to start making this my top pharmacy!

I didnt know where to start everyone greeting every single person as you walk in…read more Yes that have the typical gas station essentials but they also have a few thing you wouldn't see at a gas station which was nice

I highly recommend. I'm amazed at how well organized and clean this business is. The customer…read moreservice is always great as well!