This is as close to small town, the way it should be hardware stores. The stuff is exceptional…read moreand always willing to help. Watch out for Jim S. he will hit you with a joke that will leave you with a smile. Great service. Offer a wide variety of items including an entire section dedicated to nuts & bolts. They call it the nut house. If you are camping in the area, you may have to look elsewhere for camper items but if you need anything related to grilling, grill repair, etc. This is your place. I highly recommend Western Ohio True Value

They are listed as a FedEx drop off. Went to drop off a box but needed some clear tape to secure…read morethe label. They said they don't supply any tape and pointed me to the paint section and told me to buy some. Really? I probably spent a couple thousand dollars over the past few months here. I think I'll just drive a few extra miles and go to Home Depot or Lowe's from now on.

I cannot complain about the people I have been in contact with. They have all been respectful…read more However, due to a progressive disease I thought it was time to buy a lift recliner. I used my Lowes credit card and ordered one. It came in two large boxes one two separate days (not a big deal). My son came over to put the chair together for me, only to find the arm with the controls was not in the box (left arm), but rather two right arms. I called Lowes and they gave me the company's # that distributed the chair. Long story short it was agreed they would send me out the correct arm after I texted a picture, which I did. After 6 days I received the box that was clearly too big and heavy to contain just the arm. Well, it contained another seat bottom with all the mechanicals and a right arm. I called my contact lady and again texted pics. At one point I was asked to get a sku # from underneath the footrest. I explained I had no way to lift the footrest because the power buttons are on the arm rest I have not received. I somehow managed to get on the floor, scoot my legs underneath the chair so I could get my phone correctly positioned to take a picture of it (after about 12 tries) and texted to "Kathy". My third box is now delayed in Michigan by FedEx after leaving TX, then AR, then TN, to Chicago last night saying my delivery would be here today between 11 and 3. Then at 2:45 I got the message it was in Michigan but won't be here until Saturday. BTW, I live in OH. When I called Lowes after I received the second wrong box the lady apologized and stated they couldn't help but she sent me a $50 e-gift card for my troubles. While that was kind, it still did not help the mess this is. As a disabled person on a fixed income this $1000 chair would greatly enhance my quality of life...not so much to this date. Lowes can't help but they'll still charge me interest on a chair I cannot use. Oh and I asked "Kathy " to send a label and I would have FedEx send back the 2nd seat/3rd right arm and she told me to keep it. I explained that I live in a small disability apartment and she said to throw it away if I wanted to. So for now it is still sitting in the middle of my kitchen.

They have a vast selection of construction materials. Also the pro department is pretty helpful…read morewhen I have questions or am ordering some materials. Their prices could be a little cheaper but everything's pricey these days.

Wow, just wow. Customer service and friendliness is great here. I took my friend Colleen to the…read morekids clinic today. I wasn't sure, if she would like it. She is autistic and deaf, but loves people. The staff was very accommodating and she loved it!

If you are doing ANY renovations, talk to Ron Fullenlove in the back by the countertop area. He is…read morethe BEST!! Excellent communication, customer service, and very professional while being the nicest guy!! Couldn't believe that our countertop and shower door processes were so easy, thanks to him. In the future and always, he is our guy. He never fails to respond in a timely manner - even on his "off" days! 5 stars to Ron Fullenlove!!

This is your neighborhood hardware store. I stopped in because they can fix car fobs and I had one…read morethat was dead. They have a service counter near the back and I was greeted right away. He took my fob, opened it, replaced the battery and it was that quick. I paid for it at the register and was on my way. It took less than 5 minutes all together. Fast, friendly service at a fair price. Hey, what's not to like?

I was greeted with a smile and ask what I needed help with, then given directions to the department…read morewhere I was greeted by 2 smiling gentlemen to make keys for me. :-) very clean and organized store. I will be back to do business here with the friendly, knowledgeable staff!

Everytime I go in there for service or parts I always get great service. I highly recommend this…read morecompany for repairs or parts for your lawnmower. I will never go anywhere else.

Chasing around town for a couple of little things, I ended up here. It was handy, and cheap, and…read morehad one of the things I wanted. Service was friendly, and I walked out smiling. The store was clean and well-organized, and staff answered my questions, and directed me to another store that might have what I need.

My family and I recently worked with Pak Mail (Bellefontaine, OH branch) and absolutely cannot…read morerecommend them enough. I live out of town, and from the first phone calls and emails with owners Tonya and Jason Benton - I knew we were in excellent hands. They were responsive, prompt, friendly and informative with regards our somewhat complex packing and shipping needs. The day we packed up the boxes, the Pak Mail team was extremely helpful and reassuring. They mailed everything for us via FedEx and media mail, and were very attentive to every detail. They stayed in contact with me throughout the process, and made sure every single item was delivered. They also provided me with all the tracking information so that I could track everything myself, as well. This is an efficient, family-owned operation that cares about clients and ensures all packing and shipping needs are met and exceeded. I strongly recommend Pak Mail Bellefontaine, and would work with them again without hesitation.

Great prices! Staff very helpful and accommodating! They are very good at solving problems. Always…read morea professional approach with personalized service!

A great local staple. The big box stores may carry more items, but they can't match the service…read more Many times I have saved myself time by stopping into Benedicts, and I have always left happy. The owners are knowledgeable and eager to help you find the items you need. They are also a great local "hangout" so feel free to say hello to the patrons at the table.