Stock is good, service is great, overall a quality place. They have what you need to get and they…read moreknow how to help you.

Customer service was beyond expectations. Katelyn went out of her way to assist us. Tabitha the…read moreshop cat is an outdoor cooking expert.

Good place for any home project needs The employees are helpful and know where everything is in…read morethe store

Stopped in to get some rat poison. The hardware store closer to my house didn't have the one-bite…read morebrand that I usually get and they didn't either but the two gentleman were very helpful - recommended that I get glue traps instead as they're more effective so I got both. This is an old school hardware store, guys. Don't have much of a need but it looks looks like they'd have everything go need. Yard and garden supplies as well!

Absolutely amazing helpful service there were three people in there that help me find exactly what…read moreI needed after running all around town. Thank you guys so much. They were so understanding.

BEST hardware store in Baton Rouge. This place has everything, I swear. I love visiting here and…read morespending my money at this local gem instead of supporting larger stores or online stores. The staff is always super friendly and helpful and knowledgeable. My husband and I love plants and go here for soil, pots and nutrients. We have never been disappointed with the products and weve been shopping here for about 6 years now. It's funny because I never imagined I'd be the kind of person who gets excited to go to a hardware store, yet here we are. I love shopping here and I love everyone who works here. You may pay a little extra for items but I promise you- the personal customer service and the fact that you'll never have to stand in line longer than 3 min- more than makes up for the price difference.

Craig did a great job explaining how to fix this mess under Mom's sink. Thank you!…read moreTonya

As some one that can not verbally express what I need when I go to the hard ware store, I knew that…read morecoming to ACE someone would understand me. And I was in luck. I needed an extension nozzle to connect a hose to the faucet, to connect the pressure washer, for work. See completely confusing! But there were two people that were able to guide me to what I needed. I wish I knew their names, but hopefully my terrible description of my needs, will remind the two great employees, and send my thanks. And it was exactly what I needed!

When you are a grown up, you have things like a favorite lumber yard and hardware store, and this…read moreplace is mine. Always someone in the store ready to help you find something or even walk you through a project. And the lumber is high quality and not as expensive as any sold in the big box home improvement stores. If you order some lumber to be delivered to your home, you and your contractor can trust that all of the boards are straight so you don't have to spend an hour going through a shipment and identifying subpar boards that must be returned.

Your customer service needs improvement. No one comes to your building seeking help; they would go…read moreto a big-box store. You are definitely a destination store. If someone walks in needing help, at least assist them. My husband was in your store at 7:30 a.m.; therefore, he needed something. He walked out due to a lack of service. It's unfortunate you judged him by his persuasion. He works for the city and could bring you much more business, but you apparently don't need word-of-mouth promotions; you are popular enough and make great money and don't need to increase revenue year over year.

Very good store. They do a high volume of business so it can sometimes take some time but they are…read moreefficient and good at what they do. Shopped there since the early 90's, had few bad experiences. A little pricey on service but excellent. Two trips ago a guy changed a trimmer head for me for free and neither the head or trimmer were purchased there. I did go ahead and buy some supplies that day. Bought all my Snappers there and they always get the service work. Overall, no complaints.

What a great store and customer service!…read more Dealt primarily with Jeremy and Michael in person. But on the phone or in person, everyone is personable, professional, and knowledgeable. I got all my lawn equipment needs addressed in one shot and it was fantastic!

Great service, great selection. Fair prices. Good location. We will visit again! I am signing…read moreour company up for terms. Great find.

Unprofessional. Here, misinformation is key to their business…read more They hold your things hostage, claim they don't even have them, then they want to charge you exorbitantly for it. Baton Rouge Cargo service has been telling my husband and me that our boxes aren't even there for about a month. Now, they want to charge us $25/ day for storage space... It took us $300 to send three giant boxes from Central America to BR. Baton Rouge Cargo wants to charge us almost $600 in storage fees. Un-ethical. Its a wonder they're still in business with so many other businesses that are interested in Corporate Social Responsibility. What a mistake.

I have been here in the past. Sometimes it feels unfriendly, but these guys are here to help…read more Daniel helped me this morning and talked me into using the Screen Shop next store to the hardware store. That tip was much appreciated!!! Stop by when you're in the neighborhood I'm sure they'll appreciate your business!!!

Best Servise local and has what Home Depot never has also local and convenient!!!!!!!!!!!read more

Holmes Building Materials has been supplying my company with lumber for years. They have always…read morebeen top notch with service and quality. In addition, I know them to be pillars in our community. Supporting local foundations and families in need. 1st class company everywhere you look!

Horrible experienc, nobody helped me. I asked them to help me find hide glue and they thought I was…read morepranking, them, who doesn't know what hide glue is ???

Tons of plant options in the garden center! I was looking for grass like plants that get part-sun…read morefor my planters on my back patio, and the options were endless! The floor was pretty clean, and there were a variety of plants at different stages (some that hadn't bloomed and some that had) so you were able to pick exactly what you needed. Some plants did look dead I will say but you could pick around those. The plants were easily readable about what they needed sun and water wise. I even found a good amount of options that needed just shade, which I didn't think I'd find.

Crappy service that was offensively bad. I went in looking for a wooden threshold and tried to find…read morean employee to help. The first person hid. The second one told me that I was in the wrong department, but made no move to help. The person nearest the flooring department sat on his fat ass and pointed. Why is Home Depot paying people who either hide or have no interest in actually helping customers? I needed a few more things, but did not buy them. I will purchase them Monday when my favorite local hardware store is open, the one that knows how to provide excellent customer service and quality products at a reasonable price. The only reason I came to Home Depot today was to get something they didn't didn't have.