Looked all over for an item they said was stocked. Then waited in line at the register for help; she told me the aisle and still could not find it. Nobody on the floor to help. I wasted time and just went back home and ordered off Amazon read more

First time there although I pass it often. Great selection, great prices, terrible service. One cashier, checkout line 6 deep all the way to the merchandise lane, 2 staff members over by the office just chatting away watching the chaos. Finally got to the front of the line and presented a pick ticket pulled from the tag of the floor item holder (6 tags in the holder), cashier calls to the back and states that item is not in stock. Then why are their tickets in the holder and the item is still on the floor? Worst service ever....I thought Lowes was bad, these guys make Lowes look like Chick-fil-a....worst service ever..... read more

Don't buy something that plugs into an outlet and your all set. Good prices and their "high" end tools have come a long way in the past few years. Don't ship here without a coupon codes The people are always super polite and professional. Which must be a challenge when you are paying and have 10 coupons on your phone they have to scan. SUPER NICE FLOOR PEOPLE. WILLING TO HELP IF YOU ASK. Usually they have all items in stock, much better then other locations. Only thing I don't like is sometimes they take your phone out of your had to scan the codes. I don't know why anyone would grab another persons phone. To me it's the same as a credit card not working so they grab your wallet and try it again. read more

Nasty employee cause I was not wearing a mask when I asked where a product was put out her arm and told me to stay away from her, another employee did help me but because of the nasty employee I won't be back ever read more

Some of the best customer service I've had in a hardware store awesome staff. They will find coupons for you, help you load your purchases, help locate tools....hands down a top tier option for tools and hardware supplies read more

Harbor freight aiken sc is a joke,just drove an hour there and an hour back home empty handed,they are showing have a matching tool box in stock and have to tags to pull to pay for and the dumb asses don't even have in stock,management is a joke also because they can't offer a resolution,wouldn't even sell me a floor model so total waste of 2 hours time and fuel gone. read more