Traveling through the area today, we came across a kitten who had been hit by a car with injuries to his hind legs. No homes nearby to see if the kitten was theirs, so we googled nearest vet and brought it there. The receptionist was cold and callous. She told us there was no vet in to look at the cat and to go somewhere else. Ok, where? She rattled off a couple places, saying she didn't know if they'd take it but try them. We explained we're traveling through from out of state, we don't know the area so before we go off in search of another vet that can take the kitten, can she please call ahead to ask. This request was met by an eye roll, hugh annoyed sigh, and muttering under her breath.
We were shocked. When you say zero compassion, that was this woman. There were no patients waiting in line. No phones ringing. Nothing else going on in the office. Here we are holding an injured kitten in a sweatshirt and this request was apparently a major inconvenience.
I cant speak to the rest of the vet team or quality of care they can provide - since we weren't able to receive any - but allowing someone with this kind of attitude to be the face of your veterinary clinic makes me think you should go elsewhere if you want your animal treated with compassionate veterinary care. read more
