Excellent all around. They are gentle with my very scared basset. Easy to get an emergency…read moreappointment- he had a terrible ear infection and they saw him that day. She's actually figured out what was causing his recurring skin issues, it's treated and well under control. She has a vet who covers her when she's gone and she's wonderful too. Her staff are wonderful with my baby, he gets his nails trimmed and lots of loving from them with every visit. Excellent all around clinic! Dr Anthony , thank you for your excellent care!

From scheduling the appointment to the care of our pet, the staff here is amazing, they go above…read moreand be to explain everything that is needed to keep our family pets healthy. One would assume anyone working in the veterinary field likes animals, but these wonderful people show that they LOVE your pets as much as you do! I'm so happy to have such a caring vet locally!

I've been dealing with my little dog and his allergies trying to see what works best for him. They…read moretook their time and explained things to me after changing his dog food and giving him an allergy pill., his skin condition is clearing up!! Finally a veterinarian that takes their time and explains everything to you And the care they give the dogs is awesome. You can truly tell they care about animals.

Horrible attitude. My little dog has extreme heart condition she had a very bad medical emergency…read moreand Saginaw great lakes vet couldn't treat her told us somehow get a hold of our vets office. We reached out to a few staff needing to know how to contact Stacey Larsen the vet they did not reply finally one did and sent her a message. She never contacted us about it. Monday morning her staff member contacted us complaining about us trying to reach the vet and then send us a letter saying we were Fired as clients really. You work for us treating our animals not the other way around. And then to get her pills till we see another vet she put them in her mailbox at her office and told us not to come in and wanted her money immediately. I don't recommend this place so unprofessional dealing with sick animals and their clients

They saved my cat's life…read more When my cat was in critical condition, they acted quickly, focused on what actually needed to be done, and didn't try to sell me thousands of dollars' worth of unnecessary tests or procedures. Within about an hour, she had been treated, safely recovered from anesthesia, and was ready to come home. That wasn't just a temporary fix either. She went on to live with me for years afterward, and I will always be grateful for what they did. I know there are negative reviews here, but my experience has been the complete opposite. Veterinary medicine involves triage, emergencies, and difficult situations that not everyone sees behind the scenes. When it truly mattered, this team delivered. The doctor is outstanding, and the staff have always treated us with professionalism and compassion. After my experience, I wouldn't trust another veterinarian within 100 miles with my animals. If you're looking for a veterinary team that puts your pet first when it really counts, this is the place I'd recommend.

Cant be bothered to answer the phone 15 mins till close, rude …read more.. I have a very serious issue an one to take the call so 0 stars if I could but I guess 1 will have suffice

So we were new to Michigan with two very loving pitbulls that it felt like weren't wanted here. The…read morefirst time walking into VCA Swartz Creek was like a breath of fresh air... the front desk receptionists (who you will know and they'll be so dear to you once you go)... will cuddle your pet, love your pet and make you feel at home. They recently changed to appointment only which decreased wait times... we've never had a bad experience with doctors or nurses although our dogs often don't like needles or their nails trimmed ect... we visited so many times last year... and still they get SO EXCITED to see the staff every single time. Clearly, even my dogs feel their love and support. Unfortunately, we've moved and We have to leave them which I hate for me and my dogs since they're my babies and I love them feeling safe/ loved at a place that could be scary, but at the end of the day VCA Swartz Creek did so much good for us. Sooo I'm hoping this will bring them more business and more people can have a vet that has your pets best interest at heart. Go. Their prices are on the low side, the people are phenomenal, the facility is clean, even on their busiest days... we'd be in the lobby and a vet has come and sat while I cried (we thought my pup had cancer) and he loved on my dog). We got so much reassurance in a time when I genuinely thought I was going to lose the love of my life, my service animal, my reason to smile daily.... and they* made that happen and walked with us hand in hand every step of the way. I'm telling you go- let them show you while I gave them 5 stars.

Had an appointment for my cat who is sick and they gave it away the day before because I didn't…read moreconfirm within an hour of a confirmation text which they sent during the workday. Owned by PE now and clearly have no respect for clients and are just a big business. Would recommend going somewhere else

Taking a cat to the vet is never a good time, but the staff here does their best to make the visit…read moreas painless as possible. After I sign in, the receptionists take me out of the waiting area as soon as an exam room is available. You may have to wait a little bit longer but I would much rather pass the time alone in the room with my cat rather than have her carrier be sniffed by dogs. Dr. Brinker and the techs have great bedside manner and really listen to my concerns. I feel confident in the suggestions that she makes for the plan of care and when I had to leave my cat overnight I wasn't worried. That is another service they offer; if you cannot bring your pet at the scheduled appointment time then you can drop them off before you head to work and come pick them up before their office closes. It is not the cheapest vet in the area but the pricing is still reasonable and you really get what you pay for. I've only started coming here 2 months ago but I will happily return as a loyal customer.

My Chihuahua was attacked by another dog so i rushed her to mid michigan Vet. The did not clean,…read moresanitize or shave my dog. They sent her home dirty and bloody. A week later while i was cleaning her i noticed several other bite wounds oozing. If they had cleaned her properly they may have found them and stitched them. Lolo died in my arms after we took her to another emergency vet hospital to be put down after yelping in pain and screaming in pain. DO NOT TAKE YOUR FUR BABIES HERE

4th of July weekend we had to bring our 9 year old Aurora in to see Dr. Kevin as an emergency…read more Turnes out our girl was suffering from Keto Acidosis and Diabetes. Dr Kevin called ahead and got us right into the emergency clinic where Aurora had to spend the weekend. When we picked her up Monday morning we were told that Dr Kevin had called throughout the weekend checking on her. Now mind you we had just met him on Friday when we brought Aurora in. Just having him be that invested in the care of our girl was amazing, instead of just being a paycheck. I don't know anyone else who would do that, and being that we just met him! still just blows my mind! Since then we have been back every two weeks working on getting her insulin dosage right. Dr Kevin has been SO supportive and understanding as we get use to our new normal (living with canine diabetes). When we finally got it right, I swear doc was as happy as us and even so proud of us! We live 100 miles away and we will never go anywhere else for the care of our animals!! We feel extremely blessed to have Dr Kevin in our corner!

We brought our 181/2 year old cat, Albina, in because she was limping favoring her right front leg…read more It turned out she had a cancerous tumor on her right shoulder. The Dr. gave her a month but she lasted about 6 weeks. But during this time they gave her medication to keep her comfortable. The care and compassion they showed Albina and us during this rough time was incredible. I highly recommend this hospital, the Dr's and staff are top notch and understand what your pet means to you.

Every time I go here I get such a warm reception, my pup Dobby is loved on to the moon & back, and…read morethey take extra time to explain thins, be helpful, & just chat! I never feel rushed out or that I'm taking up anyone's time by asking questions or being my talkative self. And, he's the kicker, Dobby never wants to leave! I literally have to drag or carry him out! My dog loves his vet! This place is great!

These people are grifters my dog has a uti they insisted not only to do a urine test but also a…read moreblood test and x ray. With meds said it was gonna be a grand... just to get antibiotics... for an infection... save your time and money and go to any other vet clinic. These people are scammers!

I had my two kittens neutered here. Very fair pricing and the staff were very friendly. They did…read morean excellent job.

Dr. Ken is great and the staff works with you on any issues or problems. I would not trust my…read moreCattle Dogs to anyone else.

I have been taking my cats here for over 3 years. The staff is amazing. I trust Dr. Adams. She is…read morevery companionate. When we had to say goodbye to one of my cats she went above and beyond to explain all of our options. Would recommend all my friends and family to come here.

Very compassionate at a difficult time. They have never seen my brothers dog until today. They…read moretreated my brother and his very loved dog with compassion and great respect. The dog was suffering with late stages of cancer and needed to be euthanized to end her suffering. I would recommend them I believe they really care about the animals and it's not just a money grab.. Thank you to the staff that assisted my brother and his dog Lucy through this most difficult time!