Very Disappointing Experience - Not Recommended I do not recommend Haram Tour to anyone. About a month ago, we booked an Umrah/Hajj tour with this company. From the beginning, we clearly explained that this was our first time performing Umrah and that we needed full guidance throughout the trip, including a tour guide, sheikh, or imam, because we were unfamiliar with the process and rituals. We were assured that guidance would be provided. However, just a few days before our departure, the company sent us information about the Nusuk app and asked us to book our own reservations. By that time, it was too late, and all appointments for visiting Rawdah were already fully booked. When we spoke with other groups in Saudi Arabia, they told us these reservations must be done months in advance, which clearly shows poor planning and guidance from this tour company. Upon arrival, we realized there was no tour guide with us at all. No one was there to guide us or help us, and we were completely on our own. After many stressful phone calls back and forth, the company tried to place us with another group. Even then, the tour guide of that group told us clearly that we were not part of his group, and we were treated like outsiders. We were not included the way other group members were. Instead of having a meaningful and spiritual journey, we experienced constant stress, confusion, and disappointment, which made it very difficult to focus on our Umrah. What makes this even worse is that we paid more than other groups who actually had proper tour guides and full support. Overall, this company was not honest about the services they promised and did not provide what we paid for. If you are a first-time Umrah traveler or looking for proper guidance, I strongly advise you to avoid this tour company. read more

Great service. Timely response. What went well is went well. Stop asking stupid questions.

Glad we used Haram Tours for our Umrah - just got back yesterday. Javad Billoo is a great advisor for Umrah and Hajj needs. but it's always a good idea to research hotels and flights beforehand so you can request your needs before finalizing the tour. ground transport provided by Abdul Qadir Transport in Medina and Mecca provided on time transport with very well informed guides and service! read more

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Travel agency was good, very efficient service. Very accommodating. Will use and recommend their service. But the Ziarat guide in both the cities seemed to be in a rush and showed us Most places from a distant. read more

We would highly recommend Haram tours & Travels for Umrah and ziyarats at Madinah and Makkah. They placed us in the best hotels, very close to Haram, wonderful coordination and a team consisting of professional and easy to work with staff. Prices are reasonable, although we never researched any further after the initial talk with brother Javad. He was efficient and quick! They made sure that we had a comfortable trip, listened to our requirements and arranged good internal travel with cordial cab drivers etc. We highly recommend them and InshaAllah, go with them again for our next Umrah tour. read more

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Amazing place and a lot of people here beautiful site and a lot of places to explore and prayer over here read more

Haram Tours - #photography - Travel Services Near Me - Granada Hills, California

This is my experience booking the Hajj 2018 Affordable A1 Package! Flight from JFK-DBX-MED = good Staff met us at MED airport and transported us in AC buses = good 1st problem: the bus driver first took us to a run down hotel in Medina. After refusing to leave bus, we were able to get the driver to take us the the correct hotel which is Leader Mona Kereem Hotel. Mona Kareem Hotel (4/5 star) was nice with good buffets and very close to Prophet's Mosque. Transported by AC buses to Mecca. 2nd problem: we were quoted/told that we'd be at Makarem Al Shorofath Hotel (4 Star)-Across from Haram. But they put us at some 1 star hotel (Alayat Ajyad Hotel) which is a 15 min walk to the Haram. The food is horrible (had to pay out of pocket daily to eat out). The staff is horrible. The elevators are horrible. 3rd problem: no Haram Tours staff on site for any help. No Imam/scholar throughout trip so far as was promised. So I've had to rely on books, Google, and each other. 4th problem: Bus transport from Arafah to Muzdalifa didn't come till after 5 hr delay. Bus transport from Muzdalifa back to Mina never came (maybe 1 bus came) so, we all had to walk back to camp (~1hr walk). 5th problem: Package stated that we'd be provided hot/cold drinks 24 hrs availability  at Manasik (Arafah,Mina). This is a lie. We've had to go around and take tea/coffee from other camps and often getting turned away like criminals. Javad Billoo who is the leader of this company is dishonest. Some members of our group took it upon themselves to file a formal complaint with the Ministry of Hajj and Umrah here in Mecca. The Ministry held him and ordered he pay each traveler back 4,000 Saudi Riyals ($1100 USD) for his trickery regarding the poor Mecca hotel fiasco. So sad when all we wanted was an honest company to perform the most important trip of our lives. Long story......don't use this company. Had we not used our power as US Citizens to demand justice through the Ministry, we would have been cheated. Having said all that, Alhamdulillah I'm still happy that I made this journey. I know this is not a tourist trip and I have been solely focused on using my time here in the Holy Land to better myself and gain Allah's many rewards and mercy. I just wish this company was honest. In the end, I'm content and will not let this deception ruin my intention and outcome of Hajj. It's supposed to not be easy. I just wanted to make others aware of this company and give them my 1st hand experience. If the reasons for this mix up turns out to be something out of the control of Haram Tours, then I will most definitely come back and update this review. I don't want to cause anyone any harm. Just the truth and facts. read more

Haram Tours - Disgusting - Travel Services Near Me - Granada Hills, California

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We had a wonderful umrah trip alhamdulillah and Haram tours helped us with everything we needed along the way.

We had a good experience with them and would recommend them for anyone looking to do their umrah.

Alhamdulilah, we had an amazing experience.Brother Javad and brother Qadir and their entire team was awesome. Everything went smoothly and stress-free.I would definitely recommend Haram Travel& Tours to everyone. Inshallah we will book with them in future. read more

AOAQ All, We used them in the last week of December 2022. Although there were few hickups in arranging the Makkah Ziyrats and our Hotel Booking in Makkah we will still recommend them. Transportation coordinator was extremely responsive but some of their drivers are just Ok. hotel reservation not so good probably that is the busiest time of the year. overall not a bad experience! read more

I would not recommend Haraam Tours to my worst enemies. They do not care about their customers as much as they care about their bank account and how much they could extort from the customer even at the detriment of the customer's comfort and well being. I booked my Umrah trip with these people 2 months ahead of Ramadan. The package price was 5.5K, not negotiable. The salesman, Javeed, was so aggressive, he did not even ask my flight preferences nor did he care about knowing whether I agreed with the cheap itinerary he picked for me to suit his pocket. He wanted the money to be paid right away, that's all he cared about. In addition, he had plenty of time to apply for a Umrah visa, but he did not. He waited until the last minute to get me a tourist visa, which I could have had for myself online. The worst part, there is no follow up with the customer. I had to bug the guy to send me a copy of my flight ticket and the visa on the eve of my departure day. To my surprise, the itinerary was a long and exhausting 34 hours trip with 2 insane layovers, one 8 hour layover in Chicago, the second was 9 hours in Amman, Jordan. When I told Javeed that the itinerary was not fair, he unscrupulously replied that my budget did not allow a better flight and that I needed to give him an extra $800 to get me a better flight. I literally unnecessarily wasted 2 days just between airports. When I arrived in Madina, I was so exhausted, I could not do much in terms of worship. The sightseeing that was included in the package was not worth calling it a sightseeing because the van driver simply pointed to the sights and named them from within the bus while driving by. The bus driver who took us from Madina to Makkah did not care stopping for us to break our fast, we ended up doing it inside the bus, what's more, he threw a tantrum once in Makkah because some kid onboard might have spilt a soft drink on one of the seatbelts ... the guy just went crazy and kept yelling and crying for a while. This is something to sort out with Haraam Tours not the passengers and it was not a big deal because, normally, the bus should be cleaned up after each trip. I found out from other people who also used this agency, they paid less than 5.5K for their package and had a better and more direct flight. Oh! I forgot to say the Jordan Airlines did not have enough food for all their passengers. So, after having waited 8 hours in Chicago, I was hungry, the flight was a little over 11 hours, so I had to wait to get myself some decent food at the Amman airport since I had a layover of 9 hours. I could keep going on and on about Haraam Tours, but I think the picture is clear about how cheap and crappy they and their services are. Never again with these thieves. May they burn in Hell!!!! read more

I don't write many reviews AT ALL, but their service and their help throughout the entire process was AMAZING to say the least. Even when things became stressful with the airlines and COVID and really out of their hands, they were there to figure everything out on my behalf and smooth some things out with the airlines. The driver services and hotel accommodations were so nice. Going to use them again and again. LOVE!! read more

We just came back from Umrah and I have to say my experience with Haram Tours has been a beautiful one. I worked with brother Javad Billoo from start to finish and whatever we agreed upon was delivered. He gave us a great deal for our umrah package and even a few of our friends thatjoined last minute were able to get a reasonable deal. The communication between their transportation company in Mecca and Medina was fantastic. I got a text message via Whats App the day before letting me know what time our group will be picked up and the name and phone number of the person that was picking us up. Thank tou brother Abdul Quadir for arranging that! You did an amazing job! Brother Johar Watania drove is from Medina to Mecca and he was Mashallah very personable and professional. He was very knowledgeable And made us feel like family. My friends and family performed 16 umrah Bedels. I am so thankful for meeting brother Waseem Danish who together with his friends performed all the umrah bedels and sent me pictures with names of the people which I was able to share with friends and family in the US and Bosnia. If you are looking to go with a company that cares and will deliver what they promise then travel with Haram Tours. I already recommended many friends and family members. I am planning to go every year with a small group InShaAllah. I am so thankful for meeting friends for life at Haram Tours and I look forward to many more umrahs and Hajj in the future. Thank you from the bottom of my heart! May Allah always bless you and give you baraqa in all you do! Sister Elma and the St Louis USA group. Please see the link below to see how amazing our umrah experience was! I cannot wait to go again InShaAllah https://youtu.be/ADn3Lewuq9k read more

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Excellent planning by Haram tours team. I did not have any issues with booking travel with them. While I was in Saudia, everything was very well organized and I got the exact hotels that I was told. Mr. Naved was very pleasant to deal with and Mr. Qadir in Saudia was meticulous with ground transportation. Keep up the good work. read more

Alhamdolilah.This was my first ever trip to Masjid Al-Haram. The agency was quick to give me a seat on Saudia Airlines and book a hotel room for me at a reasonable price. The Travel Coordinator, Br.AbdulQadir, went 150% above and beyond to make sure that I was up to date on how to register for the local apps and have the drivers ready to and from Makkah. He was kind, caring and had excellent response time. He also answered extraneous questions. Only minor point was keeping tabs on the brothers at the main office for my visa/hotel and facilitation contacts. read more

Assalam O Alekum. I went on 2019 Hajj with my parents through Haram travels. It was one of the best experiences of our life. We went from San Francisco and we were taken care really good from Medina all the way to Mecca and Jeddah. I would like to thank Mr javed billu for arranging such a great experience for us. There were some transportation issues but that was from the Saudi government. And we were given 5 star hotel in Medinah and 4 star hotel in Mecca. Our tents in mina were also very good. In the end I would like to recommend Haram tours to everyone. Jazaak Allah khair read more

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Asalaam alakium! There is much to be said about the journey but not required. As a Muslim who went to Hajj, I definitely understood the meaning of Hajj and the challenges with it. However, to pay a premium price for a package: 1) The biggest issue for me was no imams were present to guide the group. 2) For a Hajji to spend 3+ days at the different Ministry offices is harram. This took away couple opportunities for extra ummrahs. 3) Hotel accommodation in Mecca enabled the Hajjis to get sick before Hajj even started. I can go with a longer list, but I will stop here. I ask Allah to guide us all. I would not do Hajj trip with this organization again because they need to take some time and think about how they can plan better and not make people feel they are being cheated. read more

This is rating the entire package, Hajj 2018 A1 Package! AIR TRANSPORT: The air transport wasn't very bad, I traveled from San Francisco to Dubai to Madina. We did have air conditioned bus and really didn't have a hard time getting through the airport. Paid $400 extra for coming from SFO but was as expected. We were at the Madina airport for roughly 1 hour, as compared to the Jeddah airport which could take up to 10 hours! AL MADINA AL MUNAWARRA: We spent 2 nights in the Leader Mona Kareem -Across from Haram, we were promised 3 nights but it was randomly cut short for unknown reasons. Anyway, it was a really nice hotel and was so close to the masjid, shops, and Breakfast & Dinner Buffet was provided and was surprisingly good. We took a small tours around Janata al Baqi, however, its important to note that once you arrive to Madina you are pretty much on you're own, no scholar as promised! On the way from Al Madina to Makkah we took 3 air conditioned buses to al Mikat; at no point did we have a scholar or tour guide as was promised. Luckily, we had fellow bus mates who have done hajj and ummrah to help guide us, we still don't know if we did everything correctly. Study before you go, as they will just tell you to do what you need to do at the Mikat and they'll wait for you at the bus. MAKKAH ACCOMMODATION: Was the worst experince. Last minute, Javed Billo, the Haram Tours administrator, changed hotels on us. We were promised 07 Nights In Makkah at Makarem Al Shorofath Hotel but instead last minute "upgraded" into a super low quality hotel called Aleyat Ajyad Hotel, Breakfast & Dinner Buffet was supposed to be provided. Its important to note that hotels for Hajj are booked at least 6 months in advance, if he did this on purpose, only Allah knows. As for food, all we were provided was watered down soup and sliced bread. At one point the kitchen staff opened a can of condensed milk with an old rusty screw driver. We also noticed that all the hotels provided buses that take hajjes to and from Al Haram but we were not provided. We took Haram tours to the Hajj Minister and after days of back and forth the Hajj Minster sent a person to our hotel and noted the health hazards and promises made to us and ruled in our favor. We will be getting $4,000 Saudi Rial back. During lunch the kitchen staff sleep in the cafeteria and at one point i walked in on hotel staff changing clothes in the empty cafeteria after a possible bird-bath ie. Sink shower! HAJJ MANASIK: Really bad, a lot of us did major things wrong and had to pay for animal sacrafice ($475 Rial Saudi), to cover our shortcomings. Again not scholar or imam to guide us. Every tour group had an active imam except us. GROUND TRANSPORTATION: Land Transportation in Air Conditioned Buses as promised EXTRA SERVICES: We were provided sightseeing In Madinah Munawarra however, we were promised to be apart of a group Accompanied by Imams Speaking Various Languages(Urdu, English,Arabic & Bengali), however if it were not for the veteran hajjes we wouldn't have known the full rituals of hajj. As soon as you come to Mekkah you are completely on your own. Haram tours provided ihram, shoe bags and the person that sponsored our visas, the Matowif, provided us with sleeping mats and pillows for Muzdellifa. I wouldn't book with this agency again. The Mekkah hotel had air conditioning that didn't work, 115 degree weather, dirty yellow pillows, 5 beds shoved into a bedroom that can only fit 2 beds. Some rooms had a non stop heater working. We told Javed about our problems and vanished until we took him to the Hajj Ministry. At minimum it would have been nice to at least have an imam to show us the rituals. Side note: Use a different agency and when you get to Saudi Arabia do your shopping in Madina Extra side note: An indian employee from Haram Tours repeatedly tried to force himself on one of our convert sisters, he constantly shows up in her room while her room-mates are away and I've also noticed he watches her while she eats. Also, at least 15 people were taken to the hospital due to food poisoning from the food provided by Haram tours. If you pay for the executive package you'll eventually be grouped with the affordable package. The only thing the executive package give you is a bus seat before anyone else. read more

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Please do not buy any package for Haram Tours and travels as they are just fraud. I am saying this based on my recent personal experience. My mother bought the Umrah package from Mr. Javeed and she told him many many times that she was going there for the first time and would need help. Mr. Javeed assured her that she will be assisted and guided throughout her trip. Upon asking about groups he said that their groups go every day. As she was traveling for the first time to a totally new country, she purchased the package at whatever price he offered her, zero negotiation. However, she did not realize that she was being played until she got to Saudi Arabia. She made a phone call from San Francisco international airport and asked the company, Haram and Haram tour about her group or group leader. She was told that she will be joining the group at Jeddah airport. When she got to Jeddah airport she did not find any group, instead only a driver who was not aware of where to take us. Before leaving the US Mr. Javeed assured us that the driver will take us to buy the required dress for Umrah (Ahram) for me. But the driver refused to take us as he was not instructed to do this. He asked us to pay out of our packet a big amount. At that time we did not have any cell phone service and there was no way to contact either the family back home or Mr. Javeed.  It took us an extra three hours to get the matter settled down. (thanks to the driver who gave us his phone to use). The driver took us to a place (Meeqat) which was around two hours away from Jeddah airport. While Mr. Javeed told my mother that it would only take fifteen minutes to buy the dress. This was another lie. We also needed and required to have local numbers. Mr. Javeed told us that we can get the local sims from Jeddah airport and it will take only five minutes and around 20 to 30 Saudi Riyal. There was a long line at the airport which could have taken us at least two hours and around 180 to 230 Saudi Riyal. The driver asked Mr. Qadir about the local sim and he said we did not need it. Mr. Qadir misguided the driver but the driver knew that we could not perform rituals without the specified apps which can only be used under local numbers. Thanks to the driver who took us to a local agency which took one hour and charged us 100 SR for each local sim. I still do not understand why Mr. Qadir did not want us to have local numbers, even though we were required by Saudi new rules. After very long and tiring and continuous travel, we reached the hotel around 10:25 am and found out there was no reservation under our name. We were so exhausted as we had been traveling for the last 24 hours. The hotel management asked us to wait in the hallway. We sat there, hungry, tired and depressed. I felt sorry for my children who were suffering through all that. Despite paying a lot of money we still did not get any comfort from anywhere. We again connected Mr. Javeed and told him the situation. Finally after almost two hours the hotel management got the reservation information and it was not under any of our names, instead someone else ( ). But it was only for two adults, while my mother paid for three adults. The hotel management did not get any third reservation at all and offered us an extra mattress. We were so tired so we decided to take the room and get some rest. My mother again contacted Mr. Javeed and then he fixed the problem after many hours. By the time the day was almost gone and we could not perform our Umrah as we planned. I am still wondering why the reservation was not under my name while I paid a lot of money and why Mr. Javeed did not give us correct information. One more thing I would like to share is about my luggage. We did not find our luggage at arrival. We made a complaint to airline and notify both, Mr. Abdul Qadir, (who claimed as a coordinator) about this. Both of them kept lying continuously and said that they were sending a person every day to check our luggage. They said that the luggage was completely lost and no one knows where it had gone. They also claimed that their guys connected the airport baggage people but there was no sign of our luggage. The worst thing was we did not have any clothes to wear at all as all the bags were missing. Mr. Abdul Qadir advised me to buy new clothes, we did so as we did not have any other options. This was a very frustrating and disturbing situation. We could not perform Umrah at arrival due to this. Finally someone advised my mother to go to Jeddah airport to check out the status of our bags. She called Mr. Abdul Qadir arranged a ride from Makkah to Jeddah but he said he can't do it unless we pay out of pocket. Mr. Javeed told my mother that there was no point to go to Jeddah airport as the luggage was not there. My mother arranged a taxi by herself and went to Jeddah airport. Where she met Mr. Muhammad Muaz, (Qatar airline emply baggage claim department) who told her that the luggage was there for last four read more

The whole process from the beginning to the end was great no problem at all except there was small issue from Mecca to Medina travel drivers were changed several time prior to the driving from Mecca to Medina and the tour to the Holly places in Medina was so so because driver Nabeel was in hurry due to his miscommunication with other party but overall the Trip was Great read more

Poor Customer Service. They are arrogant, rude and make false statement. I don't recommend this place to buy any Travel Tickets. My family and I are victim from this company. Go somewhere else!!! read more

Would give this zero stars if I could. My parents just recently went for umrah during the last 10 nights of Ramadan. They were charged for a 5 star package and received a 4 star package. I reached out to Javad and he refused to rectify the situation. All accommodations were advertised as 5 star but hotels.com, TripAdvisor, agoda, Travelocity all show a 4-star rating. He refuses to accept responsibility. Spent $13k and were deceived. Do not book with this agency!!! Javad is being investigated by the ministry of haj and umrah. His close associates have confirmed this as fact. read more

Amazing service. Amazing kind generous staff. They are the main agency that will get your visas. Have bought package for Umra with Haram tours for a bunch of friends and I would recommend them over and over. Everything that was said was there and more. Great prices for the package !! Also later bought tickets for my family vacation from the agency. Shazad is a kind professional. Jawad is the person that will make it happen. Also I feel one has to be reasonable when demanding from an agency. Thank you Jawad and Shazad... read more

Very nice people, highly recommended, on time pick up and very friendly drivers. It's was a beautiful experience to be there and it's was nice to have a drivers to make it better. read more

This Company Should Not Be Allowed To Sell any Hajj Packages I took this company in August 2018 (Last Hajj) and had a terrible experience. Please check before you buy, read reviews, they are also good in faking reviews online. The worst experience. Last minute, Javed Billo, Haram Tours administrator, changed hotels on us. We were promised 07 Nights In Makkah at Makarem Al Shorofath Hotel but instead last minute "upgraded" into a low quality hotel called Aleyat Ajyad Hotel, Breakfast & Dinner Buffet was supposed to be provided. Its important to note hotels for Hajj are booked at least 6 months in advance, if he did this on purpose, only Allah knows. As for food, all we were provided was watered down soup and sliced bread. At one point the kitchen staff opened a can of condensed milk with an old rusty screw driver. We also noticed that all the hotels provided buses that take hajjes to and from Al Haram but we were not provided. We took Haram tours to the Hajj Minister and after days of back and forth the Hajj Minster sent a person to our hotel and noted the health hazards and promises made to us and ruled in our favor. read more

Assalamo Alaikum; I just came back from Umrah trip on 5/2017 and Alhamdolillah, it was such a wonderful experience that I would recommend Br. Naved and Haram Tours&Travels . This was the first time I booked through them and I was little nervous as I wanted to travel for Umrah in April 2017 directly from Egypt since I already have previous travel arrangement from Chicago to Egypt and I wanted leave and return back to Egypt and wanted to make sure I wouldn't run into any issues. Br. Naved quoted me a very good price for a single room in both Mecca and Madinah and assured me everything would be smooth-sailing and Alhamdulillah it was the minute I arrived and arranging for meet-up at the airport and hotels and transfers. It definitely exceeded my expectations and I was very happy with the whole experience. Also Br. Naved was extremely responsive and would always return my phone call when I contacted him after the first payment to answer any questions and accommodated my frequent hotel changes. Definitely I will use Haram Tour in the future for Umrah and also recommend them to my friends and family who are looking to go for Umrah and / or Hajj. FYI: I went for Umrah with Haram Tours not in a group but as a single travelers. One more thing I would like to add, Due to Saudi Hajj&Umrah regulation, the Saudi consulate has changed the visa validity from 30 to 15 days only without any prior notification! This led to had 2 Umrah visa, one would expire before my Umrah date and Br. Naved got me another Visa valid until my arrival date to Saudi Arabia. read more

Mashallah this company is legit! I took my family which included my wife, 2 kids, elderly parents and my aunt for Umrah in April of 2019. From the minute we landed to the minute we left everything was perfect and delivered as promised. This was the best trip I have ever taken in my life period. We had no hardships and everything that our package included was delivered. Very organized team on the ground. We had someone waiting for us at the arrival door when we landed at 2am and were contacted by different team members for tours and transportation from Medina to Mecca and to the airport. Hotels were truly the best we could ask for. May Allah bless brother Javad Billoo for booking out trip. Best trip ever period! read more

This is the worst travel agency that I have ever encountered. After booking they ask for the money right away and made false promises. The agent took way too much money for our Umrah trip and lied about the transportation. The bus we got was old, seats broken, DIRTY, filthy, and smelled like cigarettes. The hotel in Medinah was disgusting 1 rate would be a slap doesn't he face. Staff at the hotel was the only best part where they made us feel welcomed but the hotel bathroom was so disgusting and filthy. I was begging God to just bring us home. This agency took way too much money for us to feel like beggars living in a tent. Shame on these Muslims for lying NEVER AGAIN. read more

I am such a person who wants deal in every single thing I purchase, from clothing to any kind of luxury expense. I do my research, were I find best deal I go for it but think 1000 times! :D Haram tours was the company my mother in law referred. I searched reviews, was not very pleased at first but my mother in law travelled through them and she was extremely satisfied even though she is not an easy person to tackle so for sure there must be something good about that company Lol. I called, and Naveed was the guy whom I got my quote. He was very nice gentleman. Naveed got us such amazing deal and believe me, I checked Expedia. And hands down! I got the best deal available on the internet. Trip went more than what I expected and Alhamdullilah it was a life changing experience, I am very thankful to this company and specially brother Javad and Naveed. read more

just came back from Umrah alhamduliallah.. Great communications,Great Accomodations,Great Ziyarah of makka and medina..Helpful drivers ..overall i am very satisfied..Jazak allah khair read more

Excellent service throughout. No delays, no mishaps staff always present nearby and very receptive. Everything was on schedule and on time. I highly recommend them. read more

I used Haram Tours for Hajj in 2019. My experience was very bad with this company . This was my first time to do Hajj and I needed someone to help and guide me through different stages of Hajj. I was under the impression that a guide was going to be with us all the time , but unfortunately that was not true. I did not get any help from anybody and we were basically alone. Haram Tours booked the flight and provided transportation to different places and that was it. I definitely will never use them again especially for Hajj and umra and I will never recommend them for anybody else . read more

We had a wonderful Umrah experience with brother Naveed and Haram Tours. Great work, reliable and trustworthy service. We look forward to traveling with Haram Tours again and will recommend it to our other family and friends read more

I never write reviews but I was just compelled to write about my experiences with Haram Tours. I just reserved my 3rd Umrah journey this week with Javad, he and his team have been exemplary in their communications and updates, I have traveled a handful of times to Hajj & Umrah but I really enjoy the freedom provided by Haram Tours of not being constrained to a large group, I love the flexibility of customizable Itinerary with the same accommodations and Amenities of any overpriced group. I would definitely recommend to anyone that wants a value added service. read more

Alhamdulillah, overall we are satisfied with haram tours. Because I and my wife were able to go hajj from US with visa F1&F2 even though we don't have green cards, while some other travels would not allow us to go. Second, with an affordable price for economy packages 1A, we have a flexibility to pay in installments. Third, alhamdulillah we got a hotel in makkah that is closer to masjidil haram (1.3 km) than the one that they listed on the web at the beginning (azizia district, 5km). All the tents in Mina and Arafah were also air conditioned. The things that need to be evaluated by the haram tour are the early communication during registration process was not quite smooth for us because that was our first time go for hajj, but someone didn't tell us clearly about what we need to do or prepare before the hajj. That made us little bit uncomfortable. About the schedule during hajj, yes there was some issue about the timing, and communication but I think that was normal during peak hajj season. For us it's impossible to get perfect packages without any issues. The main thing for us was to keep our intention pure and always focus on our hajj. We are very grateful that Allah granted us a chance to go hajj while many people are still waiting for it. May Allah accept all of our hajj and reward our good deeds. Jazakallahu khairan katsira for Haram tours for all of your help and efforts. read more

If there was "0" rating that is what they deserve. My wife and I paid 14,750.00 USD for a Hajj Package during 8/8 thru 8/29 2018. Trip was a nightmare, I do not know if there are enough spaces to write all the disasters, They promised 4 star hotel and dumped us on a questionable 1 star hotel where we could not even get hot water or towels. Breakfast was a joke. They quit serving 2 course cheap dinner days before our stay ended. No one in front desk spoke nor understood English. We had to pay the housekeepers to remove the trash from our rooms. last three days they actually shut off the lights. I highly recommend all who want to go and do their Hajj stay away from these clowns, all they are interested is Money, they do not care about anything else. Saudi Hajj ministry fined them in August 2018 in the tune of $50,000 . They do not deserve your business. Y.Sivar Jacksonville FL read more

Great work, guys! Was very happy with my experience. Reliable and trustworthy service.

Salaams, I had a wonderful Ummra experience with brother Naved Mirza and Haram Tours. I have used different travel agencies in the past, but Naved has excellent customer and is always available for questions or concerns, and they also had the best prices. Thanks again looking forward to my next Ummra using brother Naved again, Inshallah! read more

Haram tours made our pilgrimage to Hajj very comfortable. The team was always happy to help you with any concerns and also during the main days in Manasik the whole team was approachable and went out of their way to help all the Hajis. I will recommend Haram tours to everyone. read more