Joyce at the Flushing Branch is a spectacular travel agent who is very specialized and experienced…read morein the industry. She's easy to work with, customizes travel arrangements based on the clients' needs, and if you need top recos on flights, travel tours, etc. she's the expert to help!!! She is thorough and delivers high touch service. Excellent communicator with rapid speed response time! Speaks ENG, Canto, and Mando which made booking even easier! TY Joyce for all your help with my family trip to Japan!

My husband and I joined E world tours a week from NY to Toronto in Aug 2024, we enjoyed the tour…read moreand the tour guys are very nice and knowledgeable, this was the second time we joined this tour, I would recommend my friends to join this tour if they want to go visit those places there.

Hands down for the professionalism. I thought I could do it myself, didn't work. Mrs.Underwood…read morejumped on it right away. I was set up with the correct ADA room, transportation and hotel stay. I would recommend Mrs. Underwood for any traveling needs. She not only booked my cruise but also helped set up the excursions and all the transportation. What an amazing time!

I got my visa to China through Century Travel last year. I was in a rush and Century Travel was…read moreable to get it done within a week. My friends also had to buy last minute airplane tickets to China and they were able to provide affordable pricing even comparing to other expedia.com or so

I felt that the agent Slava Kovalenko was more focused on her own financial interests than on…read morehelping her clients. When we faced a serious hygiene issue at the hotel and contacted her for assistance, she refused to help. A travel agent should support clients, especially when they are facing a difficult situation during their trip. Unfortunately, we did not receive that support. Based on our experience, we strongly recommend that others think twice before booking through her. We would not use her services again and would not recommend her to others.

Tair Travel and Tours is a highly reputable travel agency. They always strive to exceed customer…read moreexpectations. I have used Tair Travel many times in the past and have always been overwhelmed by the amount of care they show to make sure that my trip is perfect. Tair travel agents take every detail into account when planning your trip, and make sure that no surprises come up. Tair has helped me with trips from small getaways to luxurious vacation packages.

This review is extremely past due, sorry. My family and I have utilized their bus rentals for…read moretransportation services to shuffle my out-of-town wedding guests including a post-wedding gathering. The bus drivers are very knowledgeable experienced with NYC highways, parkways and streets without being disoriented with road navigation for sense of directions including from/to Bayside, Queens to Manhattan, NYC and from/to Nassau County round-trip from/to Manhattan, NYC. Reservations and advanced payment for bus rentals with experienced drivers are mandatory for any personal events. Their vehicle fleet have charter bus and mini bus which fit my family's needs, clean and odor-free. The schedule arrival and departure are on-time performance. Manhattan Travel honors their contract reservations. I would use their transportation services again shuffle my out-of-town guests. Our transportation needs resolution are satisfied and fulfilled for our high maintenance out-of-town wedding guests. Leave the driving to Manhattan Travel.

This bus from AC to Brooklyn was so dirty and had a funky smell! It was also crowded bus with…read morepeople constantly coughing and sneezing, would it hurt to crack open a window??

I'm sitting in one of these chinatown small buses as I type this review. These buses are a life…read moresaver. They save me the hassle of having to take the mta and stop at every train station on the n to then transfer on the 7 just to get to flushing. It takes me 1.5 hours with mta but with these buses it only takes me around 40 mins give or take depending on the traffic. Not to mention I'm sitting in a comfy seat and don't have to deal with external issues. As of July 2021, I pay $5 one way. Using a rideshare app or calling car service would have costed me well over $40. The bus caters to the Chinese immigrant community that usually travels back and forth from the 3 different chinatowns (Brooklyn 8th ave, Manhattan chinatown, flushing queens) either for work, run errands or meet up with family. It gives the people mobility with comfort and it's community centered. If you are not Chinese it's still ok. Once you get to know the system that's in place you'll never want to take public transportation again.

Sent a letter to the company president on 10/31/11 and received no reply. So here you go…read more... 1. Hotels: All the hotels were rated "good" except for Shanghai which was "fair." We had to change rooms because carpets weren't vacuumed and counter tops were not clean in the bathroom or bar area. Changing rooms resulted in the same conditions. 2. Meals: All meals were rated "fair" except for the cruise which was "excellent." The food was rated in this manner because no input was allowed by us. One tour member was a vegetarian and every meal it was an issue providing food for her to eat. Every meal, except in Lhasa, was ordered by the guide. We were only allowed one drink in a small glass and no dessert unless we paid an additional cost. 3. Tours: All tours were rated "good" except for Chongquing and Shanghai which were "fair." These could have been rated "poor" due to the limited time in each area and the required stops for the shops attempting to sell tourists the upgraded costs of merchandise. Too many of these required shopping stops were also in each of the other cities. 4. Tour Guides: All guides were rated "good" except Yangtze River (excellent) and Xi'an/Shanghai (poor). The Tibetan guide was very patient with the group about the acclimatization process with the altitude. The two "poor" rated guides would not answer tourist questions, hurried us through each of the itinerary sites making us feel as though they were attempting to "check the block" and get rid of us. They would also not listen to questions being asked and would interrupt and talk over our group. These are additional comments concerning areas not directly addressed on the evaluation form: 5. Initial purchase of our trip: We dealt with Branka from the New York office. Between December 2010, when booking the trip, and July of 2011 when submitting passports, we were on the verge of cancelling the trip. When purchasing the trip, submitting email questions, or attempting to get visas completed, it was extremely difficult to get responses to our questions. The lack of timely responses or the actual responses received left us in doubt of the actual execution of the trip. My parents also went on this trip and were as equally frustrated by the poor customer service of our contact. The sole reason we did not cancel was the recommendation from a friend of my parents who had just returned from a PDT tour and had glowing comments about the experience. The other two women in our group had similar complaints. 6. Yangtze River Cruise: When we purchased our trip prior to the end of 2010, an upgrade was issued for the river cruise. Upon embarkation my parents received their upgrade but we did not. There was no confirmation that we had an upgrade even though we provided the trip itinerary indicating so as my parents did. Though it took two days for the ship to receive confirmation we were moved to the upgrade deck with the explanation that should confirmation not be received we would have to move back down to the original cabin. Having to check back with the front desk several times added undue concern when returning from shore excursions. 7. Air Travel: Our group was stranded at the Lhasa airport for over an hour waiting for the tour guide to arrive. We had to attempt to communicate with a non-English speaking Chinese man and get him to use his cell phone to call the contact number in Beijing provided by the company. Once the guide arrived he showed us the paperwork provided by the company showing our group arriving on a flight 2+ hours later than our actual arrival. Arriving in the Shanghai airport after the cruise, again the tour guide was not present. We had to contact the local airport tour desk in an effort to contact the company. After 20-30 minutes a guide who was standing outside baggage claim when we arrived with an Air China sign approached and asked us if we just flew in from a Yangtze River cruise. The guide turned out to be ours but had no arrival flight information for the Shanghai Air we took, the name of the PDT tour or any member's names. To happen once to a paying tour group was unexplainable but twice, absolutely, completely unacceptable. Along with the great sightseeing and a tour cost we considered very good for all the items provided, the trip would have been exceptional if the "poor" things had not happened. Even some of those could have been overlooked had Branka been much better in the purchase/information of the tour. Again, the overall tour experience we had with your company was well below the expected norm compared to other tour operators we have used. These issues may seem minor to you but, from travelers who elected to spend their hard earned dollars with your company, we were extremely disappointed and would not recommend your company to fellow travelers.

My husband and I took at 17 day Cultural tour of China in Oct- early Nov 2013…read more Pacific Delights calls it 17 days but that is not so. We never met the first day as it was "travel day" so we missed one day. No get together breakfast the next day but a meeting. Tour guide should have had everyone introduce themselves but he did not and no one knew one another except for the 8 of us traveling cousins. The other 8 felt a little left out at the beginning. We did see a lot of the various cities with local guides. Most were good. The last one in HK only gave us a 1/2 day tour then let us shop at STanley market so it was really a 15 1/2 day trip. We disliked being hauled into the shops to "buy" but I know they all do that. One day en route to the Great Wall they took us to a jade factory, then to the Wall AND back again to the same place for lunch upstairs. Most places for meals were huge restaurants with few locals. Mainly tourists. We were annoyed that because food preferences were noted by a few travelers, we had to miss spicy foods in one city and no fish served due to allergies by some. OUr disappointment was only 1 1/2 days in Shanghai. They added an optional evening tour for us IF we paid. It was not enough time in such a great city! In Yangshou there was an afternoon of free time so the guide offered a tour of the farming area FOR A FEE! That was ridiculous. The Victoria Anna ferry/cruise down the Yangtze was less than stellar. They did give us "junior suites" for some reason so the room was satisfactory. Food was buffet and tolerable but the choice meals on two nights were awful The biggest waste was my massage for $60 US. SO unsanitary! It was terrible!!! Buses good, water provided. Our tour was only 16 people which was great. We never saw the Olympic Stadium except from afar due to to all the traffic!!! ANother irritating thing was when we got o the city of Xi'an, we were given a tour again of a factory and the showroom so we'd buy THEN they took us to see the warriors! Guilin was interesting but guide should have showed us a picture of the steps we would encounter as some could not go up. They had to pay themselves for the men to carry them. Ridiculous considering the cost of our trip per person. Most hotels were nice. Beijing Ritz Carleton was the nicest. Others had vast lobbies but mediocre to our standards. Most of the breakfasts were lavish and great! Yanshou was not very good but that was the best hotel in the city we were told. The water show was fabulous and that was highlight of that visit. The end of the trip was in Hong KOng and we were there mainly on our own. There should have been some farewell dinner or something as other tour companies do. How do their guides arrange that? Ours said he was unable to leave the mainland and come with us. All in all, it was an interesting trip. For what we paid, perhaps it should have included the full number of days.