The staff was very helpful. Dr. Howell explained in detail what he seen and causes. What I needed…read moredone and we went from there. Seemed very knowledgeable, with great information.

would give 0 stars if I could. been in pain for almost year because they incorrectly put in lower…read morecrown, and at last appointment verified amount beforehand and now they keep sending me additional bills. I don't get it. Then an office manager person gets on the phone and she was demeaning to me, and I. swear when I explained I was disabled she became more so. My husband could hear her and verify that, she was so loud. she was not interested in making any kind of amends. And I had at least two years worth of work ahead of me. The drive where I went before worth it. They keep their word, do good dental work, and don't make me feel less than.

Went one time and I will not be going back. They sent me a bill for $288, the amount that my…read moreinsurance negotiated with them. when I compared the bill they sent me and the one my insurance sent, they owed me $40. Yet you're billing me $288?! I called they manually adjusted and refunded me my $40. I'll be reporting to my insurance and just know it's VERY likely you're being overbilled if you Go here. If you're looking for a new dentist... keep looking!

The staff here are all amazing! Huge shout out to Rosanna & Shelbie, especially! You can tell the…read moreentire team cares, from the front desk all the way to the back. They were all professional, great to talk with, knowledgeable & courteous throughout the entire process. 10/10 recommended!

Beam Dental is noticeably different from many other dentists I've tried in the past. With those…read moreothers, I often felt like they were driven by upselling and making issues sound more serious or urgent than they actually were. It wasn't uncommon for me to feel like I needed a second opinion. At Beam, the experience has been the opposite and they come across as genuine. Their technology also provides a higher level of transparency, and Dr. Shambille has consistently been very patient and kind. He takes the time to answer every question as well as ensures comfort and full understanding during procedures. I believe this practice will leave you feeling informed, respected, and confident in the care you receive.

I would just like to take a minute and brag on the new manager Nickie at Beam, Dental in Broken…read moreArrow. She is very professional and she knows what she is doing glad she is there to help us. The whole staff is very friendly and very helpful. I think Dr Shamblin is amazing and he is very professional and super caring with his patients and their experience at his office. The New Manager Nickie is Wonderful very professional and she knows what she is doing. I have ongoing dental issues and happy to find such a Great Dental Office. Thank you ,Vicki Barnett very satisfied patient. : )

I took my daughter to Dr. Ahlert for a tooth extraction after being referred by her regular dentist…read moredue to an infection in the area. Unfortunately, our experience was deeply distressing. Before beginning the extraction, Dr. Ahlert did not appear to verify that the anesthetic had taken full effect. As soon as the procedure started, my daughter experienced significant pain and began sobbing. It was heartbreaking to watch, and I hope I never have to hear my child cry like that again. When I expressed concern that the anesthetic might not be working, the staff dismissed her pain and insisted she was only feeling "pressure." Rather than taking her distress seriously, her experience was minimized despite her obvious and intense reaction. Afterward, I learned from her regular dentist that infected areas can be more difficult to numb and often require additional anesthetic to achieve adequate pain control. Knowing this makes the experience even more troubling, as greater care should have been taken to ensure she was properly numb before proceeding. No child should have to endure avoidable pain during a dental procedure, and no parent should feel their concerns are being dismissed while their child is clearly suffering. Our experience left us deeply disappointed and upset.

The billing here is awful, we kept getting bills after paying large amounts. Today my husband asked…read morefor an explanation and they said "oh we are not in network with your insurance anymore" that's something that should have been told to us before coming in. Had I been told this when it happened or before an appointment I probably would have just sucked it up but because they didn't communicate this and just kept billing us, we won't be back.

The Dark haired gal up front is the rudest front peppp9orson I've ever seen. She is not helpful at…read moreall. I had insurance & she kept telling e I didnt & they wouldn't paid. Had ti go to the car , call my insurance co,. Come back in & she rolled her eyes at me. ASHLEY on the other hand was so​​ helpful & nice, she called the insurance Co.went & talked to the dentist. That other gal SHOULD NOT BE THE FRONT PERSON FOR ANY OFFICE OR ANSWER THE PHONE!

Dr. Hammond and her staff are always helpful, professional, and very kind and pleasant. I had a…read morefront tooth break off and they got me in immediately! Dr. Hammond went over and above to give me a beautiful smile and she lowered all of the costs for me to an incredibly low price ~ it was less than a third of what other estimates were! Dr. Hammond went over and above to make give me a beautiful smile and one that was affordable to me! I love this office and would never want to go anywhere else! Thank you Doctor Hammond and Staff!

I came from an AWFUL office who did not care, did shoddy work and cost me a whole lot of money…read more Dr. Wager is awesome. The office staff excellent. My daughter referred me to Lakecrest because she loves them so much. Thank you LakeCrest Dental!

[This is my opinion based on my experience]…read more So I was finally able to get in touch with someone in Lakecrest. Instead of trying to understand where I was coming from, the lady decided she would respond to everything I brought up by saying, "I'm sorry you are upset, but these things you claim happened didn't happen." i'm not claiming anything because if you actually looked at the cameras during any of these events, they happened I wouldn't make up something just to be dead wrong. All I want is for you to take accountability for the fact that your staff did that, and you're over here trying to explain to me, well, she didn't gaslight you. They didn't gaslight you. First of all, I would know what gaslighting is. She tried to say, well, Dr. Day was shocked about your review. OK, and Doctor day was a great dentist and actually tried to understand where I was coming from. There was nowhere in my review where I said that he wasn't but the fact that she could not accept the fact that somebody was not happy with the fact that I was unhappy with the service that I was provided, shows a lot because why are you over here trying to tell me that we tried to help you yeah you tried to help me you tried to send me to somebody who was out of my budget because keep in mind I had told y'all when y'all were setting up these appointments that I do not have $800 lying around. Our legal counsel, looking through your review, OK, that changes nothing. You proved my point today with that phone call because I get it: you want to see the best in your employees; that's fine. I didn't raise my voice at her; I didn't yell at her. I talked with a steady voice and asked questions.

I had a crown done at another office for my upper right tooth and I knew that at some time I would…read moreprobably need a root canal. Well, what do you know, I started having discomfort. Went to Dr Franklin and he did the root canal and the experience was awesome! I have no discomfort at all after the procedure. He was gentle and caring. His assistant and he were like a well oiled machine as they took care of me. I highly recommend this office if you are in pain.

went for a wisdom teeth removal and i had to reschedule the first time and the second time they…read moresent me with medication that was supposed to put me to sleep and i tried calling the office and they didn't answer till i got there. Dr. Franklin tried to perform on me while i was still awake and walked out to never be seen again. they sent me to the front and gave me a referral to another clinic. So I left sedated as hell and with blood from my mouth from beginning the surgery. DO NOT RECOMMEND.

It's been six years since my original review for Lynn Lane Family Dentistry. A lot has happened in…read morethe last 6 years, but one thing that has NOT changed is that Dr. Holleman continues to deliver amazing care! I continue to value and trust the staff here, and they are always staying up on the latest technological advances in dentistry. My last visit they did a 3d model scan of my teeth! It was really interesting, and I am thankful to have found this gem of a business years ago, and Lynn Lane Family Dentistry continues to be the only place I trust with my pearly whites

Genuine kindness and "top of the line" care. Dr. Valarie Holleman is without a doubt the most…read morecaring and highly skilled health care professional I've ever known. I'm 61 years old, and I have had many great doctors throughout my life, but never have I had a doctor who has the ability to always make me feel so cared for. Dr. Holleman's skill set is the very best, but that is not what defines her the most. Her genuine kindness and the respect that she always gives to others is what impresses me the most. Her entire office staff and team reflect her same attitude of always doing the little things to make sure the patients understand what they are doing and why. They are continuously making sure that you are comfortable. Attitude does reflect leadership, and the attitude of the entire staff at Lynn Lane Dentistry is second to none!