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Happy Time Rentals

5.0 (1 review)

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14 years ago

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Party City

Party City

(8 reviews)

$$

Somerton

Came here after visiting another location (which wasn't great) looking for Halloween costumes…read more Their selections are pretty good especially for adults. A lot of plus sizing is online only though. Everyone was friendly & definitely willing to help with smiles on their faces. Only one out of three fitting rooms were open unfortunately which made it difficult for some to try costumes on. I didn't have that problem though I was able to be one of the first to get a room. Lines were a bit long but that's expected. A ton of choices here for party supplies, costumes, wedding decorations and more. Their balloon selection is great! Only reason why this place doesn't get five stars is the parking lot is very small if it's crowded nowhere to park.

If I was giving a review on their customer service it would be a negative number. I had to run here…read moreseveral times last week in preparation for our annual Halloween party & last minute hair dye for a second costume/party. Every time the workers were rude, the first time the cashier was complaining about a worker or customer to some on the phone for the entire duration of the check out. The second time, there was a long line & only one cashier who did not even smile when I walked up and said hello. The workers are very young & clearly don't care about being friendly & having a welcoming environment to shop in. With that being said, they did have the blue hair dye I needed for my Marge Simpson costume, & sparkle leggings for my American Flag costume. I also needed tin pans for the sterno. The decorations were picked over & I'm not sure why they were not restocked, but since this place is literally around the corner from me, it's kind of hard to drive 10 miles away to their other location.

S Walter Packaging

S Walter Packaging

(3 reviews)

Totally unprofessional. I've been a loyal customer for many years, but my most recent experience…read morewas extremely disappointing. I checked out as a guest and selected UPS shipping, yet weeks later I received multiple emails accusing me of using an "old UPS account number" and demanding I pay an additional $80 on a $100 order. At no point during guest checkout was I prompted for an account number. To make matters worse, I was later told that "all of my credit cards on file" were expired--despite checking out as a guest. This raises serious concerns about how my payment information is being stored and used without my consent. As a small business owner myself, I would never treat a good customer this way. I clearly recall paying for UPS shipping upfront, and the lack of accountability and transparency here has left me unwilling to continue doing business with this company.

Worst customer service I have ever experienced. It took weeks trying to place an order through…read moreincompetent sales people who were soooo bad it was a joke, honestly like trying to place an order in the Twilight Zone. Finally gave up trying to place an order after weeks of mistakes only to find out they charged my credit card for over a thousand dollars on a ~ $500 order that I never even finished placing. Watch out for these guys. I had to fine a dispute with my credit card as they wont' return my emails or calls after I told them I was giving up trying to order. Is probably a scam or front company.

Day and Ni Party Rental - LED FURNITURE

Day and Ni Party Rental

(3 reviews)

One star is too many for this unprofessional "business". Chairs and tables received were dirty and…read morehad streamer/strings remnants from previous use. Was told they would not set up tent in the drizzling rain because "it wasn't safe for their employee" despite being confirmed through text they would do set up. The day I was supposed to receive my tables and chairs I got a phone call telling me that they would drop them off, but they couldn't be outside in the rain and when I asked them what I was supposed to do with the tables and chairs I was renting they said "don't you have any to store them". very unprofessional very weird request to a customer to store their tables and chairs. Was told I could set up tent myself but wasn't provided directions. I asked repeatedly for directions on how to set up tent and was told it's a pop-up tent repeatedly without any more instruction than that. When I asked if I would be liable for breaking something that I was being asked to put up without directions, I received no response and she walked away and took a phone call. Was never provided a contract upon booking despite asking for one (which I have proof of asking for) was told I can just find it on their website which I still cannot find any proof of contract stating they cannot set up tent in the rain. I Could've understood if it was down pouring outside, but it was literally drizzling the entire day hence the need for a tent. If setting a tent up in rain is such a risk for your employees why would you request your untrained customer to do so without directions yet have claims on website you "go the extra mile to make customers happy". Was told they expected me to cancel my party because it was lightly raining. I don't know what type of business would rent tents to people who plan in advanced for adverse weather and expect them to cancel their party because of the rain. Just overall poor customer service. I've read multiple reviews that claim they go above and beyond which is why I decided to book through this company however it's unfortunate that was not my experience whatsoever. I paid over $400 to set up a tent myself with no directions, set up tables and chairs, myself breakdown tables and chairs the following day. Upon pick up the owner asked me why I didn't break the tent down myself, despite our previous conversation that her employees would put the tent up and take the tent down. And tables and chairs were returned all cleaned, which is not how I received them.

I was pleased when I walked into the establishment and was the greeted with a friendly smile and a,…read more"how may I help you." I was able to find and rent the necessary accessories that I needed to make my party a great success. The prices were right and did not make me go over my budget. What I consider important was their timeliness. They made sure that the items were delivered on time. That allowed me ample time to get things set up. Thanks for all your help in making my part a success. Now people think I am a professional planner!

Happy Time Rentals - partysupplies - Updated May 2026

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