I was forced to give a rating star in order to place this review. This company doesn't deserve any stars!!!!
I booked this company for an around trip between Toronto Airport to Niagara Fall. After we took the one way trip, we had to call the company to cancel their services due to very, very bad experience. Since there is no review of this company whatsoever, I need to write something as an obligation to all customers!
First of all, the name of the company!!!!!!!!
After a whole day research of limo companies in Toronto area, This company appeared to be the cheapest. Because there's no bad review of the company (actually, no any kind of review at all), I thought they might do a OK job.
When I received emails from the company, there are several different names appeared in the email: Happy Time Limo, Toronto Limo Rentals, Hummer Limo Service, etc. I asked the company, "they said they are the some!" That should be my first clue!! What a respected company uses multiple names to operate?!! I wish I could know better then.!!!!!!!
Second, the price!!!!!
The company told me that: If we pay Credit Card instead of CASH, they would charge 30% more. Why? I think Revenue Canada can figure it out pretty easily.
Finally, THE MOST IMPORTANT PART--Service!!!
Why would people book a limo instead of driving a car? Because they would like to have a good SERVICE!!!!!
I called the company 2 weeks before the trip, they asked me the number of travellers and insure there is room for our luggage. When we met the limo. there's no room at all!
Are you crazy? You pick up 9 travellers from an arriving flight and expect nobody carry a bag?
If you don't have room for luggage, why you ask?
The driver was extremely rude!!! You are a limo driver, I would have a better service to take a taxi!!!!!
OH! We were not allowed to have beverages in the limo!!
It's a LIMO, A LIMO!! Go check your own website, if you don't allow that, just tell people your limo only have seats and windows!
Unbelievable!
Unbelievable!!
Unbelievable!!! read more