You can be certain that the pets you get from here have had the best of care and they always go…read moreabove and beyond the level of care needed to keep their pets safe and healthy as ever possible until a permanent home is located. We have adopted two cats over the years and we have never regreted doing so. The Burgei Family

This is an amazing animal shelter and you can tell the staff care about the animals and community…read morethey serve. I encourage anyone to stop by, chat with the staff, and visit the animals. And perhaps take home a new best friend! If that's not possible, donations are always welcome!

Situations that have become mind blowing in our life of late will make this the place to go if and…read morewhen we have to say good bye to one of our pets in the future. Thanks for sharing such great information. I never realized that there is a place where we can feel that our opinion matters and care and concern for our pets are utmost in the minds of these folks. Many thanks Katherine

I want to Thank, Autumn Valley Crematory for there caring service they did for my 8yr old…read moreLabrador. Baxter went to Rainbow Bridge on September 2nd. I picked up Baxter remains at our Vets place. I was so pleased how I got Baxter back. He came to us in a beautiful orn, with a note stating when he was cremated and a special note. I also got a footprint with his name on plus a stand. Autumn valleys you guys went above and beyond !!! Plus I received seeds to plant flowers in his memory.. I can't Thank you guys enough.. Baxter was a special dog. He didn't live long however its so nice to know he was treated with love and respect Again, Thank you Bob & Sandy Hayward

We are just starting to look for a dog. We're an older couple and Rea shelter really helped us…read morefigure out what is involved with adoption of animals. Very helpful!

I took my baby in today after she broke her toe nail and her quick was exposed, I did not know this…read moreat the time. Obviously I did not have an appointment, I went as soon as they opened so no call ahead, and I have never been here before. They saw her immediately, removed the nail and bandaged her up. Thank you so much to the entire staff that was super friendly and a huge thank you to Dr Fairbanks for taking such great care of my baby girl.

This clinic had been our favored one since the early 2020's. When Covid hit the rails it became…read morevery difficult for each of us, not only the Veternarians. Underdtandably, services changed a bit. However, Covid isn't the issue any longer. It is the take over of the clinics by the "high dollar rollers". These folks now run the show and if you are not among the rich and famous, your pet is going to suffer greatly. Monetarily, I am not flush for funds, sorry about that, but should my pet now suffer the ravages of this deep pocket atmosphere? Maybe we can develope a Medicaid club for pets? If there is anyone out there who may add funds to a pet's care, let us know. Ray, is suffering and this vet has turned a deaf ear to his needs until I come up with at least $995 - $1200 for possible care. Yes, I've offered even $250 to examine his prolapse, no luck here though. Yes, the June 21, 2024 review says it all now. Hope these employees sleep well while the world of animals joins the failing compassion of our health care systems, both human and animals included. The Burgei Family of Roscommon

We just LOVED The Pet Parlor!! Rob was FANTASTIC!! They made me feel VERY comfortable leaving my…read moredog with them. They are very welcoming and a nice calm environment. Sammie (My Fur baby) is a Shepard/Chow mix he is 14 going to be 15 soon and just went deaf about months ago, The reason I am putting this in the review is to let you know that they took Extra time and Extra good care of my Baby making sure he was comfortable and didn't push him past his limits. He not only looks great, He showed that he was comfortable with the groomer and that makes me really happy. We have had a hard time finding a good groomer since we moved up north and I am telling you we have now finally found our permanent groomer. If I could I would give 5 stars. Thank you Rob for going the extra mile and making our experience a positive one. Also the prices are really good for anyone wondering. Thank you again Big Hugs from Sammie and Cathy.

Well, I can't rate how well they do as far as my little dog goes, but I can rate how I was treated…read more I asked to make an appointment for my 13 year old sweet natured chihuahua pug to be shaved. Nothing fancy, just shaved. Immediately and with no greeting, I was told they have a month long wait to get in, and they don't shave double coated dogs. I explained that she has been shaved her whole life and no one has ever had an issue. It's actually easy- they just shave off all her hair with a #1 setting on the shaver. My dog is sweet and easy dog to groom. I guess they didn't think she was worth their time. I'm happy to take my business elsewhere- especially after reading other negative reviews about how filthy the place is, and how rude they are. I have to agree on the rudeness, as they never responded to me after I sent pics of my dog and said she normally gets shaved every month, and I'm just here for a few months and that's why I called them. I have no problem paying top dollar somewhere else where my money is appreciated. I guess they just make too much money here, lol!

Took our Shepherd/chow mix in today to get shaved, and WOW they did such a GREAT Job. Tina took…read moreextra care with him as he is 13 and accommodated him with giving him breaks when he was tired and pampered him. I have tried another groomer in houghton lake I will not name them but it was awful, I was lucky to find Tina's Tender Touch. I will definitely be going back and they will be the only place I will take my baby for my furbabies needs. Also they were Very Reasonably priced, Same as other groomers and the service is sooo much better. I totally trust them, and for me that says a lot! Thank you Tina for the Excellent job on Sammie!

My labradoodle Charlie has been going to Tina's for 4 years and they have always done an awesome…read morejob. He always looks handsome when he gets done

They always do a great job on my husky Luna never have a long Waite I totally recommend them .read more

Finished grooming my dog, and they called to let me know I could pick her up. I told the groomer I…read morewas on my way. When i got there 15 minutes later, groomer had left to "go get some lunch". I was informed I would have to wait for them to return. No one else there could help me. I waited outside (their office does not allow anyone to enter the building) for about 15 minutes for groomer to return. Poor client service experience. I do not recommend taking your pet here.

Very well run, clean kennel. Our dog is extremely happy here, even for 7-10 day stays. Large…read moreindividual kennels for the dogs. Very caring employees.