Clean the place and stop cooking food that literally stinks up the entire hotel. Paint and carpet…read morewould go a long way

Sarah was amazing! We had an emergency stop here due to car issues...she was so helpful and…read moreunderstanding! the room was clean and within waking distance to the necessities. Thank you for everythin!

Very nice, family run motel. Refreshing change from chain motels, the rooms are clean and well kept…read moreup and decorated like you are at home. We stop there every time we go through the north country. Also, the halls are covered with memorabilia and news paper articles, which is a nice touch!

Part shabby chic, part creepy. Clean, cheap, and the owner is super nice. I kinda love this place…read moreand will definitely be back next time I fish the ausable.

My short take on this place is that it's seen better days. The hallways, stairwells, most of the…read morebuilding's exterior, are just sad looking. Severely worn carpet, dirt and trash scattered around, lots of dents, bumps, scratches. The "locking" exterior door I used to access the stairwell closest to my room...didn't actually lock. It opened quite easily without me swiping my key card. Didn't get to use the indoor pool, though I will say that no matter where you are in the motel, you smell the pool. My room itself was not terrible. The bed was reasonably comfortable and while the carpet, furnishings and bathroom showed some wear, it was not quite as severe as the public areas of the motel. I come to Grayling regularly, camping most of the time but will get a motel occasionally, usually at one of the mom & pop places. Think I'll stick with that habit.

This hotel was absolutely filthy, and the manager was rude and would not refund us after they told…read moreus we would not be charged when we did not want to stay but they charged us anyway. I would not recommend this to my worst enemy. dog kennels are cleaner. I honestly can't believe this is part of the Choice Hotel brand because I've never had such bad service or rooms so dirty in all my life. when I tried to call up there to talk to the manager, she rudely hung up on me not once but twice. I wouldn't stay in this hotel if it was free.

Awesome place. We're getting too old and pee to often to make the 650 mile trip to copper harbor…read morefrom Kalamazoo. This isn't quite 1/2 way. But fantastic rooms and cabins. Great price.

Stayed a weekend here once nearly 20 years ago. Found it acceptable if a little shopworn. Was back…read morethis week and had roughly the same impression. There have been updates--room looked recently painted, there was a stove/sink setup in the room that looked new, bathroom was recently retiled. There also are spots of unpainted wood, some caulk that is failing, countertop peeling off. In the bathroom, a large countertop sink leaves little space to set soap or other toiletries. It takes a very long time to get hot water. Some of the drawers in the dresser are missing handles, or have bottoms dropping out. Still, the room was clean, the bed was comfortable if a little soft, the shower is large, which is almost never the case at older small motels. To hew closely to Yelp's definition of star ratings, I have to go with two, as I definitely have had better. But I've had worse too, and I wouldn't rule out a return.

We arrived at 9pm on a Friday night. I made an online reservation a month ago and requested a high…read morefloor since I'm a light sleeper. I got first floor in a sold out hotel adjacent to an entry door. When I looked at the check in paperwork it noted it was a pet friendly room, and I have severe allergies. When I asked to be switched, the hotel was full and there was no options. The lady at the front desk was really nice and gave me the key so I could go see if the room could work. Upon arrival at the room, the door was ajar, tv on, and it looked like someone had just been laying on the bed. There was Cockroach on the floor upon entering the room. The AC was on, but was obviously broken since the floor around it was covered in water. Lucky for us there was 1 room available at the Windmoor Lodge just down the road and we were able to switch gears and stay there. They did give us a full refund.

The hot tub was cemented in a year ago. The pool is closed for some unknown reason. My landline…read morephone didn't work and I was told by the front desk that most of the phones don't work. The carpet is worn out. No elevator. Ice machine out of order. Asked for fresh bedding and the staff didn't have the key to access the laundry and the maids hadn't been by all day. The toilet paper holder was a hotel pen. However, it is clean, functional, and I will say the front desk staff was very polite and professional I think they are aware of the disrepair. They are also very pet friendly.

We purchased a cabin back in 2014. The people we bought the cabin from spoke very fondly of the…read moregreat times they had back when it was open. I've been told that the owners let it go to hell and won't sell it either. Was also told about the great signs they had outside. There was a very large Indian one that isn't up anymore. Was told he was offered a good sum of money for the sign but turned it down. Don't know how much is fact or fiction. They currently have one side of the building tarped up in plastic. I was hoping this was a good sign that someone was renovating, but was told that it was just to stop the leaking. Once again, don't know how reliable that info is. Such a shame. The area is making a comeback and it sticks out like a sore thumb.

This place has been around for a while, but the current owners clearly are trying to keep it clean…read moreand in good repair. Walls have been recently painted/papered. (Hope you like duck-themed decor...the proprietors sure seem to!) The bathroom appears to have been remodeled not long ago and was very clean. Be warned the water pressure is quite high--don't open the faucets all the way at first. Bed was comfortable, if a little soft. Our room was a kithenette unit which included a medim-size refrigerator and microwave as well as a double hot plate. Drawers in kitchen area had pots/pans/utensils. We weren't doing any of our own cooking this trip, but certainly would find that handy on some of our Grayling excursions. The River Country was full the night we stopped but we had no problems with noisy neighbors. Very nice little place.

Clean room, comfy bed and soft fluffy towels. The owners were very nice and accommodating. Good…read morevalue!

Wanted to try the place having heard good things about the cleanliness and comfort of Fay's. Those…read morethings were largely true. We stayed on one of the "cabins" with a kitchenette (really just a larger motel room). Kitchen space was a little tight, cookware was very limited (fortunately we'd brought most of ours) and most appliances were old. The oven ran hot and scorched one of our meals, and one stove burner didn't function. The microwave was a bit sluggish. Still, it served us fairly well for a few days of breakfasts and dinners. Walls, tiles, and carpets in the cabin show plenty of wear though they're far from decrepit, and the room was very clean. It takes a while for the water to run hot, though once it does it is very hot! The shower stall was clean and roomy; even at 6'6" I didn't have to bend to get under the nozzle. Our double bed was small, on the soft side but not uncomfortable, with loosely fitted sheets that tended to come off easily. Thought the price was a bit high for what we got, but I've paid more for less. Fay's offers some discounts at local restaurants that can help save a few bucks on chow. They won't be my first choice for lodging in the area, though they're not a bad choice at all, especially if you want to be close to town.

This was a great mom and pop motel. We were greated by Fay herself, and her friendly cat and dogs!…read moreI think we paid $60 for a room with a queen bed, clean hot shower and cable tv. The bed wasn't very comfy but then again, we didn't pay very much either!

I felt it was friendly and excellent location. Rooms were older but well kept. Just check ahead to…read morebe sure a room available and pet friendly.

I can't say enough good things about the owner, Tanya Churchill; she is a sweet, genuine, caring,…read morejust all around great person! Whenever I have family in town or friends from out of town that need a place to stay; she always accommodates and the prices are more than fair. The rooms are clean, each with its own uniqueness. The beds are comfy. There's little gardens everywhere, a wooden swing. The location is ideal; not a ton of traffic yet blocks from all the restaurants, brewerys, coffee shops, gift shops, Ausable river, city park, Dairy Queen, gas stations, etc and near or close to; both north and south xpressway on-ramps (they're separate). The place isn't packed all the time for no reason! Better reserve ahead of time...

What a great little gem. Quiet, clean, comfortable and very charming. Can't believe how nice it…read morewas for the price. Much better than higher priced hotels. Will stay again.

I had to call and speak to management after an error booking. He said I had to call Expedia who…read moretold me to call the hotel directly. Called back he was very rude and inconsiderate said he would not refund our money even though it had only been minutes since we booked then called me stupid and hung up. I don't care about the money so much since it was my error but the disrespect and rude tone then calling me stupid and hanging up was ridiculous. Since he would not refund our money we thought we might as well use the room since we paid for it. Called to make sure the room would be ready. He screamed and yelled at me for posting my opinion and said " you like conflict I love it!" Just a rude jerk. Cancelled all together we don't feel safe going now. Read other reviews before you book here. Im not the only one he's done this to.