I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Has anything and everything. Has that old hardware store feeling. Please patronize this business…read morerather than the neighborhood box stores. We have to help small businesses, they are going to be hurt terribly when the tariffs take full effect. Big boxes can afford to take a hit, small businesses cannot. Support local and small businesses.

very nice place to get advice and supplies. Patrick is especially helpful to me as a single lady…read moretryin to fix things myself

Service was great Andew went all out to make sure I was satisfied with the work that was done, Made…read moresome suggestion on work that I will ask later. Could not give a 5 Star review because I am not knowledgeable with the phone sorry.

Very unprofessional. I would not ever recommend. If you want to spend way more than you normally…read morewould then go with them. Otherwise stay far away from

This company is top notch. Look no further and call them. They are professional, knowledgable, and…read moreclean. You Will be glad you reached out to them! Every time I have used Them it has been an excellent experience!!!

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and…read morefixed a major problem in less than a hour! Highly recommend!! Great service.

We have used Royal Flush many times and have received excellent service. I highly recommend them!read more

Thank you for your service today on Black Friday. Eric Whitlock was wonderful and did an excellent…read morejob repairing the leaking toilet. He explained the problem and made the necessary repairs in a timely manner and kept the work area clean in the process. I highly recommend Eric at Royal Flush Plumbing. Sincerely, Sherry C.

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

Everything went well. Friendly working staff and office personnel. Was completed promptly and…read morecorrectly and on time, quick response. Quality was excellent and fair pricing.

Highly highly highly recommend Big O for any plumbing clogs…read more Orlando was responsive and professional. He returned my call quickly and showed up on time. He was clean and honest. He explained his plan and completed it quickly with a very fair price $125. If you have any plumbing issues with clogged or slow drain, call Big O!

Easy to schedule with excellent service and pricing. A definite go to for any other plumbing needs.read more

We just moved into our home 3 days ago, and last night we had a bit of a plumbing emergency. We…read morecalled numerous companies but none were a 24 hour place, and then we came across Strongsville Plumbing. My husband called, spoke to a woman who said she would check to see if someone could come out, and that she would get back to us right away. We NEVER received a call back. A simple call to say, 'Hey, no one can come out tonight, can we come in the morning' would have been fine. Safe to say they've lost our business. This company can't even extend common courtesy or provide the customer service that they promised us.

From the owner: The plumbers at Strongsville Plumbing Company are professional, reliable, and highly trained. We…read moreSpecialize in all Drain Cleaning and Sewer Cleaning and handle everything plumbing Strongsville OH. Our local Strongsville OH plumbing company has state of the art industry equipment, and offers top notch quality Sewer Camera Inspection, Drain Repair, and Sewer Repair. All of our plumbing services in Strongsville OH are affordable to our customers. Strongsville Plumbing Company also Specializes in: Hot Water Heater Repair/Replacement, Hot Water Heater Installation, Tank-less Water Heater Repair/Replacement, Tank-less Water Heater Installation, Gas Line Repair/Replacement, Gas Line Installation, Sewer Main Repair, Sewer Main Replacement, Trench-less Sewer Repair, Pipe Inspection, Tree Root Service/De-root, Clogged Downspouts/Roof Drains, Drain Snake, Leak Detection Services, Hydro-Jetting, Grease Trap Cleaning, Sump Pump Repair/Replacement, Sump Pump Installation, Battery Backup Sump Pump, Parking Lot Drains, Pump Outs, Backwater Valves, Check Valves, Septic System Services, Outdoor Plumbing, Check Valves, Backwater Valves, Slab Leak Detection/Repair, and Basement Waterproofing. Strongsville Plumbing Company handles all commercial & residential plumbing repairs in Strongsville OH, small or large. Everything kitchen plumbing, bathroom plumbing, outdoor plumbing, laundry room plumbing, basement plumbing, remodel plumbing, and new construction plumbing. Whether its a toilet