let me begin by saying I chose to have my leg removed eight years ago to a very rare form of muscular dystrophy. I originally started in Wyoming with Wyoming Prosthetics Orthotics and they were amazing. I dealt with the Hanger Clinic in Sherman Texas. They were amazing. I am extremely active not the typical patient. I know my equipment. I know the process. I know how it's supposed to be done. I've always tried to be patient and understanding because things happen, but this beyond the realm of rediculous! The process has been simple for the past eight years I go in I get casted I come in a second time we try the fit , the third time every single previous socket has been perfect. I typically have to get one every year as my amputation changes. my experience in Tucson so far I have come down almost 11 times now. yes 11 . The first technician didn't listen to me and told me what he wanted to do. Thankfully, the second tech has been amazing , I will tell you that I have never gone home with a quote " test socket" again please read above . then I found out they send everything out out of house now the facility that they sent my. Casting to make my carbon fiber socket blew up the form 4 x , I can't make this up ! The supervisor for this particular office has been amazing (again I have never ,ever have I gone through this much hell and I do use the word hell to get a brand new socket . ) I don't mind the drive. It's an hour and 15 minutes, but it's gasoline and wear and tear on my car that I cannot afford . trying to be understanding and not judgmental. I googled lawsuits against Hanger Prosthetic . Oh my God the websites just blew up. Poor Customer Service poor fitting sockets. billing issues across the board. having moved to Tombstone not knowing my new care providers. Both told me (one was a doctor one was a nurse practitioner who was retired army ) told me and I quote " Hanger is the worst " again a doctor and a nurse practitioner both telling me these things before I even started dealing with them here in Tucson . it got so bad that I called corporate in Texas and I told them that I would be more inclined to drive the 900 miles one way to the Hanger Clinic in Sherman, Texas, where they got it right on all three of my sockets. then deal with this crap in Arizona, yup so . The only saving grace is my tech . feel free to google lawsuits against Hanger Clinic . again, I am not the typical client I am active. I wear my leg and average of 14 hours a day I am highly physical , after eight years again, dealing with a Prosthetic expert in Wyoming and Sherman, Texas I know what is correct. I know what is right and I know what I require.! read more