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    Hanes Supply

    1.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    Services - Hanes Supply

    Fire protection services

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    2 years ago

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    Albany Fire Extinguisher

    Albany Fire Extinguisher

    (3 reviews)

    I had some scheduling issues with AFE and wrote them an unfavorable review on Yelp. The owner of…read morethe company took my customer service complaints seriously and contacted me. In a very professional manner, he apologized for the problems and asked for an opportunity to make amends. Although the scheduling snafus were unfortunate, I am very impressed by how the company handled the problem. Errors occur, character is defined by how you react to problems. I like how AFE reacted.

    Absolutely horrible company to do business with. I am an ex-business owner from Albany, NY. This…read morecompany performed services for our new manufacturing facility several months ago. Got a call from a guy named "Steve" couple weeks ago, turns out he's the General Manager. He was asking me about the money we owed them. Told him I would get back to him. Since I am no longer an active partner in that business, I forwarded the balance and his contact info over to my other partner. Well, this idiot calls me today with an attitude asking about the money. He ends the call with "Okay, I understand you are a deadbeat." and hands up the phone. This guy calls me a deadbeat because I've relocated out of State and I didn't return his call as he wanted me to. Then I wouldn't give out my partners personal contact information to him. Screw this business. Stay away from them. Unprofessional, rude, arrogant, self-centered and clearly entitled. They will never see a dime from us.

    Hanes Supply - fireprotection - Updated May 2026

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