Have used this store several times in the past and they generally have things you need without having to drive to Fort Smith.. The employees are helpful and engaging and seem to care about their customers. Prices could be a little lower my only complaint. read more

Handy Hardware is rather unique in that they don't have any real competition. There's a specialty fastener store on the other end of town. There's a lumber yard about 12 miles away. They carry the important things the local Walmart doesn't carry. The thing which is most irritating is the front cashiers spend too much time bullshit with each other instead of paying attention to business. I purchased- I forget, something around $30 and they have one of the most primitive Point of Sale systems still in use- I mean we're talking 1985 technology- one step above the old Visa/Mastercard swipe machines. So you've got to sign a receipt for your purchase- they keep the signature. Well they weren't paying attention and I walked out with their copy. They called me back- I said "No thanks I've got my receipt"- it wasn't until I got home I read "MERCHANT COPY" on the bottom. So I mailed it back to them to help their books with a note if the ladies would keep their yaps shut and pay attention to business this wouldn't have happened. OK- so you know the bad. Now it's time for the good. They've got quite the cross selection of electic goods that will cover 90% of most contractors and home owners needs. They've just opened an expansion for windows and doors- and it's a great selection. So considering overall, I'd say they're "reliable". read more

The Handy team has been amazing. Several time I needed in-depth information for plumbing and electrical work and the expertise of the department managers was impressive, the inventory was impressive and we were satisfied with the quality of products we received. read more

Friendly employees even helped us with our measurements so we got the correct size plywood. They even cut the wood and loaded it for us! Thanks for making it so easy:) We will be back for more home projects! read more

Perhaps I should have subtracted 1 star to reflect the first person who "helped" me, the woman at the counter, who was a little less than supportive, but the gentleman who ultimately helped me utterly compensated for my initial disappointment. (In her defense, they were swamped by customers at the time.) Customer support ultimately went beyond my expectations. Handy Hardware replaced the defective tire on my new wheelbarrow by replacing the entire wheel. THANK YOU!!! Handy Hardware is a treasure, and Mena is lucky to have them. I do try not to wander around their magnificent store too often. I save money that way! A little advice. If you shop there, know what you want to buy, and try not to browse too much! read more

I have been doing business with Handy Hardware in Mena, Arkansas for 11 years and have always been treated like a valued customer. They have gone out of their way to help me find items and I always left feeling satisfied. read more

Disappointment describes this store. They do not post prices on their lumber, as the checkout girl sarcastically explained that the prices fluctuate too much for them to make the price sheet available for their customers. She further explained that once we know what we need she could give us the prices. So when I called with my supply list she acted irritated with the interruption. Have no idea as to the quality of their products, didn't get past the baracuda working at the register nor did they carry any of the lumber we needed like sheet underlayment. Giving 1 star because the program demands an entry but they deserve 0 just like the service they gave. read more