At first, she does your hair well, but after the first two or three visits, the quality drastically…read moredeclines. She becomes rushed and careless, ripping and aggressively pulling hair, burning the scalp, and stopping the roller dryer before the hair is fully dry - clearly rushing through the service just to be done, instead of saying, "Come another day so I can do it properly." It feels greedy and careless, prioritizing leaving over quality and safety. Blowouts are left uneven, with noticeable patches still wet whenever she feels like rushing home.
The pulling and excessive heat caused significant scalp pain, which continued even after I left the salon. My scalp was sore and tender, and my hair felt extremely brittle and damaged due to the lack of care and excessive heat. I was forced to re-wet and deep condition my freshly blown-out hair because it felt so dry and destroyed.
So essentially it was pointless and a waste.
She pulls the hair instead of gently detangling, even when it is obvious it hurts and even after you say something. She refuses to lower the heat on the blow dryer, despite visible clouds of smoke as she's blowing my hair out, clearly prioritizing leaving over client safety. Which she promoted someone to open the door when she saw the smoke.
During my service, she was distracted, even telling friends to remotely restart her car while working on my hair. To make matters worse, she then tries to charge more for a very poor job.
I have always been a fair and loving client. I've given advice on natural remedies to improve sleep and digestion, sent her links for supplements, offered tips on exercise and staying active since I am a wellness coach, and would offer her help when I heard her mentioning that she was at th doctors office. I am not a difficult or "bad" client, yet this treatment was unacceptable.
I initially gave her the benefit of the doubt, thinking she may have just had a rough day once before and I stayed away for weeks. Unfortunately, my most recent visit December 28,2025 confirmed that I do not want someone like that touching my hair. Beware.
What makes it worse is that she's the owner. Her name is Esther.
I am extremely disappointed, to say the least, and money is the least of my concern. If the job is done well and I am cared for and protected, the price is irrelevant. I'll pay that and more. That was not the case here.
When I shared with her how I felt and explained my experience, she did not apologize or show concern.
There are two other local Dominican salons in town that offer better service at fair prices: Annely Beauty Salon and Nshalai Beauty Salon, with Nshalai being the top choice. While I got along well with her mother, and at times she did a better job at Blow salon, which is why I continued returning--the ongoing inconsistency, lack of delicacy, and disregard for client safety/pain make this a place I cannot recommend to anyone I know.
Ester or Ruth is her name im not entirely sure what she goes by. She is however the owner
