Read a lot of reviews of Jacksonville Hands-on Children's Museum (JHoCM) before attempting to go. Many said it's dated & dirty, & with COVID still amiss in March 2022, when I visited, I was definitely wary. I don't understand the people saying it was "expensive" though, b/c the kids' museum in Philly, where I live, is $19pp, parents & kids over 1yr, all included in that price, plus parking fee. JHoCM is only $4 for kids 1-3, & $5.50 for anyone older, with a free parking lot all around it. So this was worth risking the money. My plan was to go in, check it out, & immediately leave if it seemed too dirty.
Well, my son instantly was thrilled to be there, & went into stimulation overwhelm with all the many many activities, themes & stations set up all over the building.
So here is where I saw differences... at my local Philly Museum, Please Touch Museum, there are activity staff around, who are paid to specialize in artistic, reading, pretend play, etc. activities at various times of the day. And PTM staff just hanging about are all very caring about making sure the kids are safe, no one gets lost, & everyone is minding rules (not to a stifling degree, but there to help in case a parent isn't watching). At JHoCM there are a few staff wandering around, but they all seemed bewildered & helpless. I happened to visit during spring break for Jax public schools, so they were filled with kids. My son & I were some of the only people wearing masks, but I am definitely glad we wore them. A lot of kids seem to have been dropped off & left alone, or, their parents found a corner where they could hide, & were not monitoring them at all. I've never seen this at another children's museum. Again, this could have been the chaos of spring break?
Something that I saw with staff at JHoCM which I see at EVERY other kids' museum I visit, is no one was really putting groceries back in the food store, nor restaurant. Things were taken from one play area & put out of context in another, & a lot of areas were just chaos. I always visit these places after lunch, b/c it allows the longest stretch of open hours for play time. I'm sure those who visit in the morning get to see the museum in a more put-together form, with all toys in their places, but it really is a drag when your kid gets excited to play & you have ketchup for a doctor's tool, or a brick in the chef's kitchen.
That said, the parents who were present with their children/grandchildren, were active about putting things away, & helping facilitate the play areas with their proper appointments.
Other reviewers complained that there were a lot of things crammed into a small space. It is true that the play areas were set up side-by-side & back-to-back, moreso than similar museums, but each play area, to me, had enough room for that activity. It became hard when too many people wanted to play at that activity, & b/c there is no space between areas, parents can't easily stand by w/out being in someone else's way. I was constantly in someone's space as I made my way around with my kid.
As for cleanliness, yeah, I didn't feel like it was clean, but honestly it wasn't far off from similar museums. I was counting down to bath time at JHoCM, just as I do in Philly, & any other kid museum. I think the age & wear on a lot of the surfaces at JHoCM makes them look dirtier than they are. Other kid museums I've seen have more updated surfaces, or at least maintain new paint or deeper cleanings to keep them looking newer.
JHoCM has a repurposed McDonald's playground, with a ball pit & a huge tunnel tube jungle gym / slide. I was hoping my son would not want to go in it, lol, but of course he had to explore. It was probably his favorite thing. That definitely seemed like a germ magnet, & I doubt they can manage to clean every surface of so much child-sized tunnel every day, much less every ball in the pit. Nonetheless, it's a favorite.
At one point, some boys at least 6 years older than my toddler, were loudly roughhousing in the tube slide where my toddler was, & I could not see my child, but could hear at least four boys screaming for several minutes. I asked the staffer near me for help, but she just shrugged her shoulders & looked at me like my request (to make sure a 3yo was okay, in the middle of older 4th/5th grade boys screaming), was bizarre. So you get what you pay for in terms of staff. But if you come expecting some rough & tumble (& prep your kid for it), you will do okay.
What else? We did the grocery store, the restaurant (some older girls were serving us up anything on the menu, & my son loved it), the theater (though the costumes came & went from behind the stage), the castle, the toddler room, the wheelchair basketball area, the fire truck, the mail center, the bank area, the train tables, & another favorite, the veterinary clinic!
We spent a couple hours there, and in the end I had to pry my kid out, & he was asleep a few min later in the car. Good time! read more