There are policies in place to make sure regular patients can stay within the rotation and it seems the receptionist responded well and explained the situation to the previous Yelper. You'd be correct in saying that this isn't a spa, but it's a medical facility run by a medical professional. If you want a spa, purchase a Massage Envy subscription. This place isn't for you. If you're looking for a professional who has medical training and learns your body like the back of her hand and helps you achieve greater health, YES, this is the place for you... and you won't regret being a patient here.
I bought a Groupon in the summer of last year. I called her office prior to purchasing to make sure I knew what kind of massotherapist she was. This is important.
Kristie was booked 3 weeks out. Yes this is a bummer when you wait to schedule an appointment when you really need it. When I arrived, she took the time to learn what my problems were and included stretches in my treatment plan. Once I was in the rotation, I was able to schedule with ease for 3 weeks later and I saw improvements with each treatment.
Kristie is an excellent massotherapy professional who works tirelessly for her patients and believes in her business. You can tell she loves her patients by her demeanor and conversational manner, and her excellent memory!
I've been a patient here since I purchased my Groupon last year and I wouldn't go to anyone else in the entire Cleveland area. I seriously love this place and I'm thankful I found her. read more