We had a leak dripping into our basement. To us, it seemed to be the drain pipe from the bathroom sink. We Hander come take a look at it. The plumber decided it was our faucet that was causing all the problem. But he couldn't work on it that day, so he'd come back the next day. In the meantime, I went out and got a new faucet and vanity, took out all the old stuff, put the new vanity in, and did everything except connect the hoses. When he came back, he said, "You did half the work for me. More than half!" And yet, I was charged for 2 days of work, because of the initial evaluation. But it gets better.
We promptly left town for the weekend, only to discover Monday morning that there was water dripping (heavier than before) in our basement. Called Hander back to finish what they had been hired to do. Turns out, the problem was the drain pipe all along, which is what we initially told him. It took several hours to replace that section of the drain pipe, after which, the plumber left our bathroom a complete mess, but not before putting the vanity back in place over the top of chunks of plaster, drywall, and plumbing gunk. And they charged us for yet another day of labor.
Bottom line - you can find someone better. Ask around. read more