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Hand & Stone Massage and Facial Spa

1.0 (1 review)
Closed • 9:30 am - 9:00 pm

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Massage

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3 months ago

Appointments cancelled at on day of appointment, membership money taken with no refund . Do not do business with this spa.

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Spa On The Lake - Decent paint job

Spa On The Lake

2.8(11 reviews)
2.2 mi
•$$$

My mother in law booked appts for my daughter and I to get mani/pedis done. When we walked in there…read morewas no warm greeting. In fact there was never any welcoming feeling at all. My daughter is 12, we had to have our appts one after the other because they don't have staff, I understand that. So I sat in my car for an hour. Then it was my turn so we switched and she sat in the car for my appt. I tried to have some sort of conversation with the nail tech but she wasn't interested in being friendly. The service she performed was mediocre. My feet are fairly soft with the exception of rough spots on the outside of my big toes. So one spot on each of my bit toes. The rough spots are stiff there, the "massage" never went higher than my ankle and felt more like a tickle rub vs a massage. I also was told by my mother in law that the appt was made for both mani and pedi but we were told we were done after the pedicures. I didn't set it up the appt so we just left. $90 for 2 mediocre pedicures and I still need to give my toes some attention. I assumed this place was amazing since it's in a beautiful historic building and has been in business for years.. but that's not the case. We will not ever be returning. There are many other spas and nail salons where they are happy to have you as a customer and actually do an amazing job for way less than what we spent here. Thankfully we had gift certificates or I would have been very upset at the services performed. I'm rating this place at a 2 because the building, massage chair and heated table you lay on were nice. The paint job was decent as well but there was no scrub, or anything. Do yourself a favor and go somewhere else, you'll get better service at Le Nails done the road.

I hadn't heard the best things about this place but, my husband got me a gift card for Christmas &…read morewas bugging me to use it! It's very beautiful inside & I was greeted warmly by the receptionist. She was very nice. I scheduled a European pedicure & reflexology..... The nail lady was not very friendly at all!! I use a rollator to assist with my walking & had a hard time getting up on the bed. I have MS & I have difficulty with some things. She seemed irritated with me & made me feel bad. The Reflexology lady was nicer but, I won't be back.

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Spa On The Lake - Just to show my feet aren't Uber dry, cracked or peeling anywhere.

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Just to show my feet aren't Uber dry, cracked or peeling anywhere.

Hand & Stone Massage and Facial Spa - massage - Updated May 2026

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