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    Hancock Whitney

    1.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - Hancock Whitney

    Personal banking

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    5 years ago

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    Wells Fargo Bank

    Wells Fargo Bank

    (6 reviews)

    What's a horrible experience. They wouldn't open a bank account for me simply because I am Cuban…read more I have lived my entire life in the United States since I was two, I have never returned to Cuba, I have no family in cuba, I don't send money to cuba. I have pledged the allegiance to America a million times over, sang the national anthem every morning and I've been a US citizen since I was in elementary school. Therefore I consider myself an American but Wells Fargo does not. Wells Fargo considers me an enemy of the American Nation. I never been in trouble with the law at all. I am a conservative Catholic Christian. My uncle fought in the Vietnam war as an American soldier and he was probably not considered an American either because he is Cuban. It's such a shame that me, his niece, and his brother, my father, cannot open an account in this Bank even though we are patriots and we've always been law abiding citizens that pay our taxes. I wonder if my cousin who is in the Marines right now would be able to open an account in this Bank considering that he is Cuban. We all came to this country legally and with American permissions. It's a shame what's happening here. I thought I was living in a Christian nation, I really did. They told me that the reason they denied me is because I was born in Cuba.

    Despite repeated tries, waiting lengthy periods of time, enduring various inappropriate menus and…read moreat various Pensacola locations, I have never experienced a local branch of Wells Fargo to answer its phones. I guess they're big enough they don't feel the need to deal with people on a personal level. I am totally unimpressed. Rob Donnell

    Hancock Whitney - banks - Updated May 2026

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