My mortgage is with this bank (the downtown pensacola location only!) and they've always gone above…read moreand beyond to help me! From telling me what I needed to do and walking me thru buying my first house.. to helping me with insurance increase issues - they will try and help with everything!

I had a business account with regions for few years then someone scammed my account then Regions…read moreclosed my account and refused to give me my balance $$, Regions system is not safe as they allowed scammer to deposit fake checks to customer account then scammer use that information to take money out my account.. It has been almost two years now since I have been trying to get my balance refunded but nobody at regions know anything ...I called all the departments that I know of and went inside the branch still no help.. This is the worst bank, I have never seen such behavior from a bank before and I dont even know how legally Regions is still in business with the way they treat customer hard earned money...so save yourself from the headache and possibly risking losing your money stay away from Regions bank..I have had the worst banking experience in my life dealing with Regions bank...dont be the next victim like I am.

Wanted to see how this Credit Union would compare to the 2 I use now. The staff answered every…read morequestion. They were very nice. I did not open an account at that time, but I will as soon as we move from where we are now to close to the one I interviewed. I am very impressed!

Pretty quick and helpful host ATM can't solve everything and…read moreyou can go in ans get everything you need.

This is week 5 since all my money taken from both accounts they refused to talk to me and I went…read moreinto the on Dog wood they said their was no one there to talk to me military intelligence looked over the paperwork of the accountfound a glitch in their system.Went to Penair in Pace a lady talked to but wasn't much help at all. Most people said it only takes a day to resolve a problem I have written BBB and FDIC nothing still and my problem is getting even worse This has been a on going nightmare .Since 12/10/17 and with no help I'm sick of reaally

I went here a month to get my car refinanced and I knew right off the bat the lady that was…read morehandling everything didn't know what she was doing. A month later I'm back in this same office redoing paper work all over again. Thanks to Ashley and her mess up they ran my credit multiple times to "fix" the problem and my score dropped almost 100 points. This is the absolute worse branch to go to. I'd much rather drive out of my way than use this branch. Customer service is awful and the bank manager was no help

Thank you so much, to Ms. Kayla, and Ms. Morgan, on May 10,…read more2023, Wednesday morning! Ms. Kayla is a great Regions Banker II, who helped me, to open a new checking account, at the Milton, Florida location! Ms. Kayla expressed excellent customer service, great knowledge, and great kindness, and very professional, to me!! Ms. Morgan helped me on the phone, she was very professional, very kind, helping me to change my email address, on my newly opened checking account! I am very happy that I choose Regions Bank, today, I will refer my co-workers and friends and family, to Regions Bank!! Thank you, Happy New Customer, Eileen D. Brown

The mapped location for this branch is incorrect, FYI. The location is actually on Hwy. 90 across…read morethe road from the Texas Roadhouse and Krystal. The staff at this Regions Bank have been instrumental in helping me resolve some issues with my mother's estate. They are patient, helpful, and always willing to give 100% to help the customer. The new building is pristine and the drive-thru lanes offer expeditious transactions for those unable to make the trek inside.

Horrible customer service...never enough people working . Please hire more employees!!read more

This bank has unprofessional staff. The tellers, don't greet you and have an air that they don't…read moreowe you an acknowledgment. The atmosphere is cold and lacks a genuine sense of feeling like a valued customer.

Martez Sampson displayed kindness and excellence. He was extremely patient and helpful carrying a…read moresmile through our entire transaction. It was a please to take care of our banking needs today through Wells Fargo thanks to this wonderful human being.

Made appt at 1pm then they come out and say I have Dr appt at 2 and I can't set it up. Complete…read morewaste of time and unprofessional. Do not do business with this bank.