My mortgage is with this bank (the downtown pensacola location only!) and they've always gone above…read moreand beyond to help me! From telling me what I needed to do and walking me thru buying my first house.. to helping me with insurance increase issues - they will try and help with everything!

I had a business account with regions for few years then someone scammed my account then Regions…read moreclosed my account and refused to give me my balance $$, Regions system is not safe as they allowed scammer to deposit fake checks to customer account then scammer use that information to take money out my account.. It has been almost two years now since I have been trying to get my balance refunded but nobody at regions know anything ...I called all the departments that I know of and went inside the branch still no help.. This is the worst bank, I have never seen such behavior from a bank before and I dont even know how legally Regions is still in business with the way they treat customer hard earned money...so save yourself from the headache and possibly risking losing your money stay away from Regions bank..I have had the worst banking experience in my life dealing with Regions bank...dont be the next victim like I am.

Wanted to see how this Credit Union would compare to the 2 I use now. The staff answered every…read morequestion. They were very nice. I did not open an account at that time, but I will as soon as we move from where we are now to close to the one I interviewed. I am very impressed!

Can't leave a Zero Rating. Absolutely not enough employees or, not enough qualified employees. The…read morewait is ridiculous. Wish I could show photographs of at least two (2) dormant 'workers'.

This is week 5 since all my money taken from both accounts they refused to talk to me and I went…read moreinto the on Dog wood they said their was no one there to talk to me military intelligence looked over the paperwork of the accountfound a glitch in their system.Went to Penair in Pace a lady talked to but wasn't much help at all. Most people said it only takes a day to resolve a problem I have written BBB and FDIC nothing still and my problem is getting even worse This has been a on going nightmare .Since 12/10/17 and with no help I'm sick of reaally

I went here a month to get my car refinanced and I knew right off the bat the lady that was…read morehandling everything didn't know what she was doing. A month later I'm back in this same office redoing paper work all over again. Thanks to Ashley and her mess up they ran my credit multiple times to "fix" the problem and my score dropped almost 100 points. This is the absolute worse branch to go to. I'd much rather drive out of my way than use this branch. Customer service is awful and the bank manager was no help

Thank you so much, to Ms. Kayla, and Ms. Morgan, on May 10,…read more2023, Wednesday morning! Ms. Kayla is a great Regions Banker II, who helped me, to open a new checking account, at the Milton, Florida location! Ms. Kayla expressed excellent customer service, great knowledge, and great kindness, and very professional, to me!! Ms. Morgan helped me on the phone, she was very professional, very kind, helping me to change my email address, on my newly opened checking account! I am very happy that I choose Regions Bank, today, I will refer my co-workers and friends and family, to Regions Bank!! Thank you, Happy New Customer, Eileen D. Brown

The mapped location for this branch is incorrect, FYI. The location is actually on Hwy. 90 across…read morethe road from the Texas Roadhouse and Krystal. The staff at this Regions Bank have been instrumental in helping me resolve some issues with my mother's estate. They are patient, helpful, and always willing to give 100% to help the customer. The new building is pristine and the drive-thru lanes offer expeditious transactions for those unable to make the trek inside.

Do not have a business account with this Bank! You will be out of luck during a crisis. We have…read morebeen banking with them for years only to find out they don't do SBA business loans (which must be done through the bank you have an account with) and in the time when we needed them most for our employees during the COVID-19 crisis they are not there for us!

I have had great experiences with Gulf Winds since we used them as our main banking so many years…read moreago. Hmm 18 or so when they first changed over and bought out the Escambia Cty Employees CU. We've had great business with them ever since. They always have great auto loans for financing and even when we moved away they were still better than our other credit union so we always kept our loans with them. They worked out our purchases over the phone and online with no problems. And this most recent time we were back in town and they were fantastic. Can't say that for the dealership they suck. But Gulf Winds is Awesome and got us in so fast and not a hassle whatsoever even at the last min they stayed and got us in. Thanks Josh! (because the dealership apparently operates under molasses and ran us to the last minute to do what should have taken 1/3 of the time!) So even though we were away for 9 years we still kept them and glad we did!

What's a horrible experience. They wouldn't open a bank account for me simply because I am Cuban…read more I have lived my entire life in the United States since I was two, I have never returned to Cuba, I have no family in cuba, I don't send money to cuba. I have pledged the allegiance to America a million times over, sang the national anthem every morning and I've been a US citizen since I was in elementary school. Therefore I consider myself an American but Wells Fargo does not. Wells Fargo considers me an enemy of the American Nation. I never been in trouble with the law at all. I am a conservative Catholic Christian. My uncle fought in the Vietnam war as an American soldier and he was probably not considered an American either because he is Cuban. It's such a shame that me, his niece, and his brother, my father, cannot open an account in this Bank even though we are patriots and we've always been law abiding citizens that pay our taxes. I wonder if my cousin who is in the Marines right now would be able to open an account in this Bank considering that he is Cuban. We all came to this country legally and with American permissions. It's a shame what's happening here. I thought I was living in a Christian nation, I really did. They told me that the reason they denied me is because I was born in Cuba.

Despite repeated tries, waiting lengthy periods of time, enduring various inappropriate menus and…read moreat various Pensacola locations, I have never experienced a local branch of Wells Fargo to answer its phones. I guess they're big enough they don't feel the need to deal with people on a personal level. I am totally unimpressed. Rob Donnell