I cannot say enough wonderful things about Hanabusa IVF and the incredible care I received there. After being told by a previous doctor that I had poor egg quality and would need to consider egg donation or adoption, my partner and I felt devastated; but we decided to seek a second opinion from Dr. Le Blanc. Dr. Le Blanc was my primary physician and Dr. Chang performed some of my procedures, as well. Both doctors were meticulous, thoughtful, and deeply committed to my care. Dr. Le Blanc identified several ways to improve our chances of success. Thanks to their expertise and the amazing team at Hanabusa, I am now the proud mother of a beautiful, healthy, and strong 4-month-old baby girl. We truly would not have been able to start our family without Hanabusa IVF. We are so grateful. read more

The clinic demonstrated several issues with communication, coordination, and patient experience throughout the fertility evaluation process. The overall experience at the clinic felt disorganized and inconsistent. There were multiple instances where important procedural information was either not communicated or communicated too late - including preparation requirements for the HSG procedure, which resulted in an unnecessary one-month delay. There were also inconsistencies in testing protocols and situations where prior imaging/history did not appear to be reviewed before appointments. The most concerning experience occurred during an attempted saline sonogram (SIS), where the procedure could not be completed after multiple unsuccessful attempts. During the appointment, comments were repeatedly made suggesting I was uncomfortable or did not want to continue, despite my clearly indicating that I was willing to proceed. The appointment was then paused, and I later learned the physician had returned to another operating room before my procedure was resolved or properly discussed. We ultimately left the clinic without speaking further with the physician, receiving guidance on next steps, or discussing rescheduling options. There was also no follow-up communication afterward regarding the incomplete procedure. We actually never heard back from them. Overall, the experience left the impression that patient concerns and continuity of care were not being prioritized. Dr. LeBlanc came across as dismissive and lacking in bedside manner, and the interactions did not feel supportive, attentive, or patient-centered during what is already a highly stressful and emotional process. Based on my experience, I would not recommend this clinic. read more

The best IVF clinic Thank you Hanabusa IVF,no praised too high for the team @ Hanabusa.Thank you to Dr.Le Blanc and nurses. read more

Hanabusa IVF - My 2 years old son - Fertility Near Me - San Diego, California

Reviews are highly subjective based on success, but the process should have been much smoother. Dr. Chang seemed fine enough, but his staff made an already stressful process even worse. It felt like a chaotic money grab. In the last few calls, I was literally playing a game of telephone with the nurse coordinator through the poor receptionist. It was so ridiculous, as if the nurse coordinator didn't want to answer my questions on medication doses and then relayed incorrect information for the receptionist to tell me in one phone call. The experience felt like they could treat desperate people as crappy as possible. read more

I should have trusted my instincts from the very beginning. My first interaction with Diana was uncomfortable -- her attitude was rude and dismissive. I initially didn't go with the clinic because of her and should have stuck to that instinct . That alone should have been my sign to stop the process. Unfortunately, I continued -- and I deeply regret it. I had more than one follicle, yet only one egg was retrieved, and that egg was over-mature. The other two follicles could not be retrieved at all. If my egg was already too large or over-mature, and the others were not retrievable, I don't understand why I was allowed to proceed with retrieval in the first place. This process is emotionally, physically, and financially exhausting. Patients deserve honesty and transparency. I feel completely ripped off and extremely disappointed. This clinic advertises very well, but my experience did not reflect that image. There was a lack of clear communication and realistic expectations, and I was left devastated by the outcome. If you are traveling from outside San Diego, I strongly advise reconsidering. This clinic was not worth the time, money, or emotional investment for me. If anyone would like more details, feel free to message me. read more

I had the absolute worst experience with Hanabusa. From start to finish, the level of care and communication has been far below any reasonable standard. I went in this morning for ultrasound and bloodwork - all done by a nurse and a technician (I've never met Dr. Chang aside from the initial video consult). No one explained the treatment plan, just said Dr. Chang would review results later. Around 4pm, I finally got a message in the patient portal outlining four complicated "options" as the next step. Two of the options required urgent medications, including a trigger shot. Yet no one bothered to call me to let me know I needed to pick up the medication WITHIN AN HOUR before the pharmacy closed. (The message came at 4pm, but the pharmacy they sent the prescription to closed at 5pm.) Even if I had seen it right away (which I couldn't, because I was at work), there was absolutely no way the pharmacy could have filled it in time. On top of that, no nurse called me with instructions on how to administer the trigger shot. One of the "options" Dr. Chang gave was basically, 'oh well, we'll just try again next cycle.' This is beyond disrespectful. IVF is not only expensive -- it's emotionally draining. To waste an entire cycle because of the clinic's lack of basic communication is unacceptable. And let's not forget -- this clinic takes no insurance. It's an all-cash business. Every visit is $500 out of pocket. For that amount of money, this is absolutely not the level of care or respect I deserve. Hanabusa operates as if patients have nothing else to do but stare at their portal all day, ready to drop everything to chase down meds, and as if patients already know how to handle complex treatments without instruction. This is not patient-centered care. It's careless, dismissive, and shows zero respect for a patient's time, effort, or emotional well-being. Please reconsider before going here. I am sharing this to warn others so you don't go through the same heartbreaks and frustration. read more

I started my journey with Hanabusa back in early 2022 and have been successful with two pregnancies thanks to Dr. LeBlanc and the staff who guide you through the process. Prior to working with Dr. LeBlanc, I knew the success she had brought to other couples and hoped she would be able to do the same for us- and through hard work and grace, she made our dreams come true! We would not have our two boys without her. Thank you so much! read more

I had always heard amazing things about Hanabusa but due to my insurance I was at another clinic in town and our results were less than favorable. On a whim I did a phone consult with Dr Leblanc. Within minutes it was clear she was as educated as she was personable. I am in healthcare myself so her approach with me was direct, Informed and still KIND which is exactly what I need in a provider. During this conversation she was able to bring new ideas into the mix and actually ended up figuring out the root cause of my issues then and there . Flash forward to our very first transfer at Hanabusa and it was A SUCCESS. After years of losses and hardship, Dr Leblanc was able to help us achieve pregnancy the first time around. We truly felt like our success was the clinics, as well. From the front desk staff, to phlebotomy to nurses, everyone is kind and professional and CARING. We will not hesitate to come back for baby #2, you truly can do no better than Hanabusa and Dr Leblanc! Thank you thank you from the bottom of our hearts read more

My wife and I began our journey through IVF in 2020. After getting the run around with Kaiser we began looking for other options in the San Diego area. Needless to say, we found Hanabusa and are so grateful that we did. The staff at Hanabusa was top notch and Dr. Chang is the best doctor we have ever had the pleasure of working with. Staff was always pleasant and polite during every appointment we had. Dr. Chang was knowledgeable, comforting, and always showed he genuinely cares. IVF is not a cheap process by any means, but I truly feel you get what you pay for with Hanabusa IVF. After the ups and downs of going through the infertility process, we finally welcomed our babygirl in September of 2023. The journey through it all was worth it without a doubt and we cannot thank Hanabusa IVF enough for all of their hard work, dedication, and willingness to help. Thank you Hanabusa IVF for giving us the ability to welcome our beautiful baby girl into this world and we look forward to being under your care again in the future! read more

It seems from the beginning our doctor had a defeated attitude. On my first ultrasound she told me she was "disappointed with what she saw". Really? YOU'RE disappointed?? IVF is very challenging and a defeated attitude from the get-go, when you are trying to create life doesn't serve anyone. As a mental health clinician I understand how important the mindset is, not to mention what you say. Then there was our nurse- Andrea. She was awful. No patience and she seemed to get frustrated whenever we had additional questions. For example, for our first round we had a in-person demo of how to administer the meds, as well as a video link and written instructions to refer back to- very helpful! For the second round (with new meds added) we only got an invalid video link with written instructions. We wanted at least a visual example of how to administer the meds. They're expensive, wanted to make sure we were doing them correctly! However, upon reaching out for additional support- we got nothing but attitude. "I sent written instructions!" Okay we can see that, obviously- and we would like a visual example-which is why we are reaching out. Then she refers me back to the invalid video link, so of course I tried to browse the invalid link. Again we reach out and finally she sends a valid link. It felt like pulling teeth to get assistance. Then we made a mistake administering one of our meds. Once I realized I reached out, worried we had messed up the dosage. Called the front desk- they were wonderful-patient and understanding with our concern after explaining and assured me they'd have our nurse contact us. Upon receiving a return call, I explained to Andrea "I'm not sure if the front desk explained the situation?" (In an effort to save time and not re-explain) she responded with "Um no but if you want-I can hang up with you, go talk to the front desk and then call you back!" And it wasn't in a nice way. After already being stressed about administering the meds wrong we get her condescending attitude. People have bad days. But time and time again this seemed to be a theme with our nurse. All the other nurses we experienced were wonderful. After explaining the situation to the office manager Karen and expressing that we were uncomfortable continuing with Andrea we requested to change nurses. Karen refused and kept making excuses saying "oh that's just Andrea's personality" And never once apologized. This was our experience. Then they charged us for an unused "calcium bath" that was to be used for the 2nd round Egg Retrieval, which we decided to forgo, due to the fact that there was only 1 mature follicle. We called and explained our concerns. Karen was somewhat receptive, but also tried to sway us "you know it only takes one, that could be the one!" We were concerned because for the first round they were able to retrieve 6 follicles, this round it looked like only 1 would be mature. We requested an additional monitoring and got in that Saturday with Dr Chang. He was great! Very straightforward. He gave us options and shared it was "reasonable" to be concerned and not wanting to proceed with the retrieval for this round. They gave us three options to proceed: 1) timed intercourse, 2) IUI, 3) IVF and we were instructed to let them know once I ovulated/what we decided. Meanwhile the following week we had been billed by Effie in billing- for an unused calcium bath. She explained they ordered after we had called and it was specially formulated. I asked her to remove the charge and she said she'd have to talk to her supervisor and get back to me. This was on a Monday. So we waited for an answer in regard to removing the charge. Friday when I ovulated and contacted them via the portal like we always did for our next steps, instead of getting a response for the next steps in our pregnancy plan, we get this message from Effie "I will suspend service until balance is clear" really? This woman has just hijacked our plan for $300-400?? That the last time I checked, you were waiting to hear back from your supervisor regarding removing the charge? This is how we get our answer? You hijacking our pregnancy plan? How is that ethical? At that point we had already dropped $13-15k and our balance was always paid within a week/week and half. Not only that- I'd overhead other patients in office, and they'd just shrug it off. One lady had over $2k balance and I overheard her say "I'll pay it next time". So here we are being harassed for a $300-400 med that was unused, meanwhile some patients get the benefit of the doubt- "to pay later" so I've witnessed first-hand. Where's the consistency? Where's the professionalism? This is something the business could've easily written off. We were treated poorly. We just expected more. After reading all of the great reviews we were so disappointed with our experience. We left. We never got a response or an apology for anything either. We were just a number to them $$. read more

Hanabusa IVF - The response we got from Effie upon messaging our nurse for our next steps for planned "timed intercourse" - Fertility Near Me - San Diego, California

I've been meaning to do a review for a long while now, but I've been busy with a son! We did a lot of research before going to Dr. Chang. We have insurance, and we could have gone with one of the IVF doctors within network, but we couldn't find anyone with a good review. Most of the within network reviews mentioned how great the doctors were, but once they received the money, or some of the payment, their services changed drastically. The services declined either came directly from the doctors or the staff, or both. Hence, we settled for Dr. Chang here. Mind you, if we've gone with the IVF doctors within network it would have been about 50% off. However, we settled for Dr. Chang due to the great reviews - it was a risk as well because the reviews for him could have been fake. However, we had to make a decision based on the data that we had. And for this we had to do a full private pay with Dr. Chang because they do not take our insurance. We did not regret this decision at all though because did I mention we are so busy with a son now - because it was a successful IVF! Due to us approaching to an undesirable age, with some medical conditions, and with several years of trying without success, we needed to do an IVF before it's too late; it was kind of a last resort. I'm sure those who are thinking of IVF are in similar situation and what not. Dr. Chang is knowledgeable and approachable. He tells you things as they are, and are not pushy or trying to make you spend more money than necessary. He will lay out the details and it's up to you to make an informed decision. Dr. Chang will explain every step of the procedure as he performs it; this is somewhat rare nowadays if you haven't notice. For example, he will say first I will do this, this is what you will feel, and if you feel it differently then please let me know. How many doctors or even nurses explain the steps that they do to you when they perform a procedure? From my experience, not that many. I pay attention to these things because I also work in healthcare, and I know it's essential to make patients feel comfortable. Here is my son dancing now at about 1 year old: https://www.youtube.com/watch?v=ZFvVa8xyykg&t=152s read more

Hanabusa IVF - Fertility Near Me - San Diego, California

If you were given no hope at your previous IVF office or were told that you are too old to have kids then I would highly recommend Hanabusa IVF. I came to this clinic after failing 8 rounds of iui and 3 rounds of IVF with fresh transfers at my local IVF clinic. I was told donor eggs was my only hope to have children. I'm a last ditch hope I found Hanabusa IVF because they specialized in women of late maternal age and those with low amh. I made an appointment with Dr. LeBlanc and decided to trust her completely. I did a year of embryo banking with PGTA testing before doing my first FET. I didn't have very much hope that anything would work nut low and behold I got the call that I was pregnant from my first FET. It worked! The process worked and now I have a beautiful baby girl. Of course you want to go somewhere where you will have success but equally important are staff that are nice and understanding as well as a physician that includes you in this process. I found all of this at Hanabusa and so much more. The care that they provide is amazing and top notch. I found the pricing to be fair and rather economical compared to other clinics. I would definitely recommend that you book a consultation and see if it is a good fit for you. I will be going back at the end of the year to start trying again for baby #2. Oh yeah I forgot to say that I did everything not even living in California. I actually had to fly from Ohio for treatments and they were very understanding and helpful with me coming from out of state. read more

Driving from LA to San Diego for IVF treatment is not easy, but it worths the drive with Hanabusa IVF. I have been trying to get pregnant for almost 8 years and had several round of IUI & IVF cycles at different clinics in OC and had no luck. Finally I found Dr Chang through Asian Egg Bank and so happy to make decision for my embryo transfer right after my first consultation with him. Dr Chang is a great Doctor! Because I had 2 failed IVF transfer at different clinics. He is straightforward and clear with plans and treatments before transfer. He wants to make sure every single step needed and clean the uterus before putting the precious embryo. The Hanabusa system is wonderful! They are so professional with the appointment bookings and detailed instructions from Dr. Chang and nurses. I can send messages through my portal and they replied super fast. Even holiday and weekend I call to refill my drugs and I get assistant right away. Everyone is very nice from front desk, blood draw technicians, ultrasound tech and nurses (mine is nurse Ai, she is very sweet). I have retro uterus so the transfer maybe a bit more difficult than others, but with Dr Chang's Skills, the process was so smooth and no pain nor discomfort. I got positive after one week transfer and the baby got graduated to my OB after a few weeks of monitoring. They gave me such cute and thoughtful gifts! Thank you Dr. Chang and your team for helping me to have a baby!!! read more

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It took us eight years to have our miracle child -- Hanabusa IVF, Dr. Chang and the amazing team made all the difference. We had luck creating embryos at another clinic but the frozen transfers were not working. We relocated our embryos to Hanabusa and have since had a miracle... and we're working toward a second miracle. I would hands down recommend them to anyone who is struggling with fertility. They were the first office that made me feel like a person, not just a number... for me that made all the difference! read more

After two failed IVF cycles at another clinic we were excited to join Hanabusa. There was a lot of good feedback online and we had a good initial consultation with Dr. Chang. He is very data driven. I would say his style of communication is very stream of consciousness. He provides lots of his thoughts and seems to consider things from multiple angles/hypothesis. We were also excited that he would let us start a cycle naturally without any estrace or birth control. With my prior two failed cycles being higher doses of meds we were excited to see what a lower dose cycle would produce. On a positive note all the staff I interacted with in the office were all courteous and friendly. Where things were really unacceptable to me was their communication. I did have to have 3 blood tests before I started injections due to not optimal hormone levels. We did 4 nights of injections and then I went in for another ultrasound and blood work. The doctor's review the results and the nursing staff is supposed to contact you by 4pm with the update for the day. When the results didn't arrive, I sent a portal message to their office at 4:17 pm and then had to call at 5pm to request updated instructions from their after hours answering service. We received updated instructions through the portal at 5:18pm. These updated instructions provided advice to skip this cycle as well as advice on how to maximize chances for success this cycle if we wanted to move forward. Since they were not sent to us until well after the office was closed for the day, we had no opportunity to ask questions. We were forced to decide on our own with limited information whether to inject hundreds of dollars of medications before being able to speak to anyone at the office. This is extremely frustrating and does not meet my expectations for communication. I can see the portal being a good path for communication for simple things like medication dosage changes but the message we received about possibly cancelling our cycle was significantly more complicated and very hard to process on our own. Our assigned nurse said she was out sick that day, our results didn't get reviewed by Dr. Chang until late in the day and that she tried to call us to discuss but the call wouldn't go through to my phone (even though she said it was working for other people). This felt very invalidating of our experience and seemed to try to place the blame on my phone. I mentioned that she could have sent me a portal message if she was having trouble reaching me but that was not done. We felt forced into making a decision without sufficient information to do so. In the portal it was said that doing another cycle would give us more "predictable results" however when I finally spoke to our nurse on the phone she said that's not what they meant to say. She also confirmed that they cannot guarantee that you can get same day feedback from the doctor on any questions about your cycle due to their internal processes. In older reviews for the office people raved about getting to see the doctors at each ultrasound. Clearly the office has grown a lot to the point they can't communicate in a timely manner for such an interactive and emotional process. It's been a significant financial and emotional investment for it to end this way. read more

My husband and I have been going to Hanabusa since 2021. Having experienced all the highs and lows of fertility treatment (3 retrievals, 3 transfers and a few losses in between), the team has shown us nothing but compassion and respect throughout this process. They are incredibly accommodating to our schedule and transparent about the best protocols for your body. Dr. LeBlanc is truly a miracle worker. I highly recommend Hanabusa! read more

Dr. Chang and Hanabusa IVF were an easy choice for our family with the special approach they take toward fertility issues and IVF. From the start of our journey we felt extremely comfortable and confident in all of the staff at Hanabusa. Dr. Chang is a true expert at his craft and helped us each step of the way through our rollercoaster journey to becoming parents. We are now blessed to have two beautiful children and are forever grateful. read more

If you've been to tons of Drs that all feel the same- like they're just trying to push you through their typical and most expensive protocol, or don't care about you, or feel overly confident because they've been "doing this for years".... Please give hanabusa a chance. I know in my heart that if I had just gone there first, I would have saved myself years of trauma and heartache and debt. I've had the pleasure of working with both doctors and you'd be lucky to work with either. I was primarily with Dr Chang and was constantly blown away by how up to date his research was. He doesn't do what seemed to work 30 years ago- he wants to be the best and wants the absolute best chances for his patients. Compared to my past clinics, this clinic was unbelievably clean, calm, and relaxing. It almost felt like a spa. I never felt rushed or like I was being a bother even with the 10,000 questions I brought to every single appointment. I'm now pregnant and ecstatic, but seriously felt a twinge of heartbreak having to leave this clinic. The entire medical team really joins up and roots for you the whole time. Special shoutout to my nurse, Alyssa, who went so far beyond what I ever expected. When I first started there, I was in a dark place with my infertility battle, and she continuously reached out with resources and kindness. Last, but surely not least- Yukiko! I have famously terrible veins. Every other clinic had to dig around and it was horrible! One teeny poke every time with this vein magician!!! I hope you give them a chance and I hope you find success. read more

Dr. LeBlanc and team are wonderful. Very supportive, prompt for appointments, patient, and answer all your questions. Even though our experience didn't end in the way we had hoped, I don't regret working with Dr. LeBlanc and team in the process. I learned a lot and felt that they tried their best in a very "Russian roulette" type of situation; it really is a matter of luck coupled with skilled professionals playing the odds. read more

Dr. LeBlanc is literally making the world a better place! From the start she has been kind, thoughtful and detailed. She took the time to go over everything in my history and made sure I understand what was going to happen and why. She has made this stressful process so much better and I'm so thankful I found her and she is on my team! read more

Since my last review, Ive had two more major procedures with Hanabusa and those two failed. I was very surprised by this as I was told by the doctor that I had a 70-80% chance of success. After being shocked and so saddened by this result, I looked further into Hanabusa's success rates and they are very low. Unfortunate as they were nice to deal with but thats about it. They should have never done the retrievals they did on me as they have a zero success track record, unethical on their part, and for the most recent 2 procedures, I was told a false percentage. Their actual numbers are much lower than this. I will never return to this clinic. If you're looking to obtain IVF services, I recommend you dig deep into very specific success rates for your particular situation before you spend thousands. read more

The doctors and staff are friendly and knowledgeable. They are honest and there for the patient. They answer The call right away and emails as well. The office is clean and parking is no issue. I don't have to wait long to see the doctor and I am in and out In usually a half hour. read more

I came to Hanabusa for a second opinion with Dr. Chang and what I got in return was so much more. I knew instantly after talking with him he saw me as an individual, was compassionate, and I could trust he would do all he could for our family. After transferring my embryos over, I realized how different the care was at Hanabusa. I came from a clinic where I felt like just a number and my experience with Hanabusa has been the exact opposite. The staff truly take the time to get to know you and you feel seen, which is incredibly important in this journey. From the receptionist, to my wonderful nurse, phlebotomy, or speaking directly to Dr. Chang, everyone is so kind, knowledgeable, quick to answer, and helpful. I can not say enough good things about Hanabusa. I truly wish I had found them sooner! read more

Dr LEblanc received us with warmth, compassion and understanding, made me feel listened and taken care for. Not another number or statistic. Her professional yet juman way of treating me made me feel sure about my decision of going to Hanabusa. She explained everything with patience, No rushing. We were blessed with a very easy ivf journey. Pregnant on the first transfer, forever grateful for her and her wisdom and the whole Hanabusa team for going the extra mile and helping me bring my baby earth side. All my blessings , read more

Dr. Chang and the team at Hanabusa truly changed our lives! They were our 4th clinic after heartbreaking results and we wished we went to them from the very start. You truly are seen as a person and not just a number. Our protocols were tailored specifically to me and as a result, we were able to make it farther than we've ever had before. We officially graduated from the clinic this week and I couldn't recommend them more. Love love love Hanabusa! Forever grateful! read more

We barely started treatment at Hanabusa but I am so happy we chose them for our fertility journey. Dr. LeBlanc has been exactly what we needed, direct and to the point while being nurturing and kind. Dr. LeBlanc and Hanabusa care about you- they ask thousands of questions, reviewed my labs with such detail, provide examples and clarify details, ask about my well being and they even have a free emotional support group monthly which is so needed. I had heard great things about Hanabusa IVF and was nervous to begin treatments. I am so glad that we chose them because I feel accompanied and taken care of by their knowledgeable and warm admin, nurses and doctors. read more

Since my last review, we have been very happy with Dr. LeBlanc and the office staff have always been friendly and competent. Overall a great experience. read more

Dr Chang was really nice and extremely approachable. He Gave clear instructions on what we were supposed to be doing. Unfortunately I was never allowed to go into the facility because of covid guidelines but my wife suggested it was super clean and nice inside. Hanabusa provides a pricing sheet at the very beginning which allowed us to be able to budget each month and not have any surprises. read more

I'm so so thankful for Dr. Chang, the nurses, and all the staff at Hanabusa. After struggling with unexplained infertility for 4 years I finally got answers. Dr. Chang is careful to review all of your records and view you as a whole person. You are never pressured to do IVF, which is something I was concerned about when I was first researching fertility specialists. I'm so glad a friend suggested I schedule a consult with Dr. Chang, he changed our lives and I will never forget him. I can't express my gratitude enough for Hanabusa. read more

I was recommended to this clinic by my acupuncturist because of my premature ovarian failure. I thought I had no chances of getting pregnant . I called a few weeks back and couldn't have been more disappointed with my experience. I spoke to Nancy trying to get more insight on their success rates. Needless to say, due to her lack of customer service, I will not be proceeding with this clinic. It's such a bummer because I had heard great things from my acupuncturist. read more

Dr. Chang and the entire staff of Hanabusa have been nothing but helpful caring and gentle from day one. I feel as they genuinely care. This is a difficult journey and we need to feel as if the reproductive team is on our side. Hanabusa does that. read more

Give this team the time for a consultation, you won't be disappointed. Really nice team and great to work with. Heard about them from a friend of ours. read more

Dr Chang and Heizl Irwin are fantastic! The entire staff is the best and truly puts your needs/wants first. Can't thank them enough!

Super helpful staff and every person I communicated with including Dr Le Blanc. Thank you team Hanabusa!!

Would give it 0 stars if I could. Worst experience I have ever had after 5 egg donations. I told them that I was prone to OHSS due to my low weight and young age, and the doctor assured me that they would take care of me. That was a lie. I got no help from them after my procedure. They even refused to write me a prescription for pain medication, even though I just had a surgery and was experiencing symptoms of OHSS and I explicitly asked for it. I asked repeatedly to speak to the doctor who was performing my surgery, and they never had him speak to me. When I told them that I was upset that they didn't let me speak to the doctor prior to my surgery, they insisted that he had spoken to me, even though that is not true. Nobody should have to go through a surgery with 0 support, and not even having the chance to talk to the surgeon. Absolutely disgusting. AVOID THIS CLINIC IF YOU VALUE YOUR LIFE AND COMFORT. I wouldn't wish them upon my worst enemy. They will be hearing from my lawyer very soon for this malpractice. read more

Love Dr.Leblanc and her team (Nicole is my nurse and she's awesome). Their approach and concern for my care has been out of this world. I too came from a very popular facility in SD where I was treated like a number and had little communication with anyone. Not with hanabusa, you can always get a hold of your nurse and a response from your Dr the same day if you have questions. The way they do their procedures is so thorough and detailed that I trust them one hundred percent. You'll see your MD just about every time for every ultrasound and procedure too which is one of my biggest attractions to this facility. read more

PLEASE READ: USED WRONG EMBRYO Hanabusa IVF used the wrong embryo and it resulted in a pregnancy. They used 2 different ones and they are unsure of which one took. This is absolutely true and serious. Imagine if you use this clinic and your child is actually not yours, the ultimate nightmare. There are a lot of details and lawyers involved but please do not let this happen to you. STAY AWAY ! read more

Dr. Chang is brilliant. I consulted with eight different ivf doctors and did ivf cycles at two other clinics before coming to him. He is super smart, thorough and kind. He really looks at each case individually before proceeding. He carefully looks at labs. He discusses things and really takes input from the patient. I really feel heard. His entire staff is extremely friendly, kind and organized. I never thought I would enjoy going to appointments, but everyone is so nice there that I look forward to it. They are good at blood draws, supportive and emotionally understanding of what a tough process this is. Dr. Chang is just such a blessing. He's using his intelligence to truly help people and understands that medicine is a combo of medicine and art. We are very grateful we found this office. read more

We are very pleased to have amazing service with Hanabusa. We had switched clinics previously and was not happy with our experience. Hanabusa has given us more hope to start our family. They communicate well and very personable. We have our own assigned nurse and everyone works so well as a team. Our nurse Heizl usually give us all our updates and makes us feel so comfortable asking questions. She is very supportive and helpful, especially when there are tough moments and decisions. She is so understanding and very calming. Our doctor, Dr Chang, is very caring and knowledgeable. He is very detailed in his plan of care, frequently checking our labs, and adjusting medications that works best in our situation. He checks our history carefully and clearly explains all the information. He gives us the best options, especially with cost. When we need further information, we are able to schedule our video consultations with Dr. Chang and he takes his time to answer all our questions.We feel very supported. We really appreciate everyone at Hanabusa. We are hopeful that one day our dream will come true to have a baby of our own. read more

After struggling with infertility issues for over a year. I was lucky to find Hanabusa IVF and Dr LeBlanc. She did more for me in 6 months then the previous doctors. I would recommend the clinic and Dr LeBlanc to anyone having fertility issues. read more