I came into town for a wedding, I got hurt and broke my ankle and without the amazing GM Jennifer I…read morewould have never made it inside! she came out to my car and got me in the wheelchair, helped me to my room, helped me get ice for my ankle. Even helped me put crutches together! And overall got me setup to make it thru the night. Then turned around and helped me check out early to getbhome for treatment. Hands down will stay again if I'm ever back into town!!! Clean and updated lobby, rooms, and areas around the hotel.

I would leave a -5 if I could. The man (Timothy) at the front desk is THE WORST at customer…read moreservice! They purposely put my sister and I in the FARTHER rooms away from each other. I called the week before our arrival and I also called the day before the arrival to coordinate this request. We were told that it wouldn't be a problem and that they could take care of us if we checked in early. We are here at 4pm when check in starts and they refused to accommodate the request. We've stayed here at this location before and I remember the same man being the most rude person I've ever experienced. I sat and watched 4 people check into rooms that were closer to my sister than I was and checked in 30 minutes after I checked in! Absolutely ridiculous when you pay for service and someone purposely does this.

Can't say too much about the gambling here because I didn't donate a lot but it surprised me when I…read moredid a full walkthrough and noticed that there is a second floor full of machines as well. If this is your first time in here like mine, you can explore around and find many many Nook and crannies like you've entered little rooms of machines, it's pretty neat. I'm sure it would get tiring after a while or many trips back to here. What I like about here is there are table games like most medium casinos. I would consider this as one and the table limits are low, for example, $5 as compared to $10 or $25 at large Casino like Choctaw or WinStar. Also there is a food court here (kun1 a mall) I guess for the budget-minded food consumer here instead of the expensive restaurants that amplify their menu prices. It was closed this particular Sunday but I could tell it would be a good value to eat here and not worry about going outside for something cheaper down the road. At last there are drink stations here for your beverage enjoyment pleasures because the cost is free hundred for each cup and the unique thing that I like about here is this is the only Casino where I've seen where they dispense SOFT SERVE ICE CREAM (gasp!) in a cup!!!! McDonald's has left the chat. Connected to the hotel are numerous ballrooms and hotel with a garage connected in the back but parking is ample out front as well and there is valet parking.

My wife wanted to do a little gambling so I brought her out for a bit. Just a Quick Look for me and…read moreI left her for a bit. Off to check out the surrounding communities. This has come a long way from when it first opened. Took a while for Oklahoma to get on board with the gaming stuff. Everything is run by the Native Americans and the casinos have to be built on their land. It's turned into a very nice destination point.

Do NOT go here! Reservation for two nights. No hot water in the building. Yet they still served…read morefood. Where is the health department when you need them? They have refused to refund or reduce our rates even though we had to get another hotel for the 2 nights. Such bullshit!

I have stayed here on several occasions. Sheena @ the front desk has always been very helpful, kind…read moreand just made us feel like we mattered after our long drive. I definitely would stay here again because of her.

5 Stars is not enough for these great people at BW Seminole! My tractor trailer broke down just…read moreoutside Shawnee, we had to get towed to a repair shop. I am not sure what was going on in Shawnee, but there was not a room to be had. I found Best Western Seminole Inn and Suites as our next closest option for my drivers. They were there from Late Sep 24-29, waiting on the truck repair. I can not tell you how fantastic Jennifer, Cindy and Nick were to us. Even though they too were very busy, they were able to accommodate us for the entire stay, even though I was booking night by night (no one knew when the truck would be ready). The room (with 2 queens) was clean, nice and both my drivers were very comfortable and as happy as they could be considering they were hostages and at the mercy of the repair shop! LOL. Thank you Jennifer, Cindy and Nick for taking such great care of us!!!! Mary Young, Weston and Goldsby Logistics-FedEx Service Provider.

No hot water the first night so they took $20 off the first day total. Then after several days when…read morewe checked out they added the $20 back on the bill as a "Hot Water Fee". Ridiculous.

Was mega busy this weekend and the hotel breakfast was out of pancakes, yogurt, cinnamon rolls and…read morea bunch of other stuff. The room was good ; it was clean. The pull out couch wasn't as lumpy as other ones I've slept on but still not the best. Staff was friendly and very helpful. Because of how busy the hotel was there was no comforter for the pull out couch, just a flat sheet.

We stayed on 26Sep2024 - it was absolutely awful. Our 1st room on first impression the room was…read morefine - there was a smell, but room spray helped. I went to make certain that the blinds were closed as we were on the 1st floor and bugs jumped out at me. I am blind & in a wheelchair so it was really scary & gross. My husband killed around 7 but, later there were 5 on the a/c so he went to get a new room. Reception was a complete dumpster fire with a long line of guests waiting to check in or with problems (dirty rooms, no linens or bugs - 1 guest had a can of bug spray thrust at him). The 2nd room was acceptable(2nd floor), but I didn't sleep well since I was nervous about bugs. If we didn't think that the front desk would screw up a refund we would have left.

We stayed in room 222 last weekend for a bowling tournament. I had no complaints at all…read more The lobby was clean and inviting. The desk clerk was friendly and efficient. She explained that the charge wouldn't match at first due to how they charge cards. The charge did adjust to the proper rate later. The room I was in had 2 queen beds. I'm always worried about staying in hotels with the influx of bed bugs around in the state. I am happy to report that I checked under the sheets and in the seams, and there were no signs of any. Phew! They had an inviting indoor swimming pool, but by the time we made it back to the hotel, it was already closed. I stepped into the fitness area to make a phone call with some privacy. It was clean and even though there weren't many machines, they were well maintained and the room was clean. I liked the fact that it has a business center. Some hotels don't. The next morning we had the continental breakfast, which had no only the typical fruit/bread/pastries, but it also had a waffle maker, scrambled eggs, and sausage; along with complimentary coffee and juices. It was a great stay for us. Thank you!

Bed bugs. The second…read morenight of my two-night stay, I started feeling itchy while lying in my bed in room 208 of this Comfort Inn & Suites. The sheets felt scratchy on my chest like maybe I was allergic to the detergent they used on the bedding. I told my daughter how I was feeling and that my chest was red and burning, and she said she hoped it wasn't bed bugs. Hoping for some peace of mind, I stripped the bed to inspect the seams of the mattress. I didn't find anything so I put the bed back together and tried to sleep. I only got about two hours of sleep that night before having to be up for an early morning flight home. I spent hours in that bed itching, burning, and feeling like I had bugs crawling all over me. When I woke up in the morning, I saw six raised bites clustered on my chest, which is a typical biting pattern for bed bugs. In the photo, there is a single bite at the top, and the larger spot at the bottom is five bites clustered together. There were other issues with the room like a leaky bathtub faucet and a broken coffee machine, but I'm not one to complain over small issues. If I'm able to get a good night's sleep, I'm perfectly happy. Now I'm home washing and sanitizing everything that was in that room with us and paying dry cleaning bills for the items that we couldn't put through the dryer. I'm waking up at night in my own bed feeling like there are bugs crawling on me. I think it's just the thought that I could have brought them home that's making it hard to sleep. I tried to reach the manager the day after I checked out, again the day after that, and finally three days later, I heard back from her. She said that she inspected the room and also had an exterminator come out, and they did not find any signs of bed bugs. She said that since they were not able to visually observe any bed bugs, the room was not treated and she could only give me 20% off of my stay when I had requested a full refund. She was not interested in seeing photos of my bites. She has already rented the room out to two other guests. The first did not complain about anything and the second hasn't checked out yet. This room is not severely infested enough yet to show visible signs, but there are bed bugs in there for sure that are multiplying as we speak! This was an awful thing to experience, but I am mostly disappointed with how the manager handled the situation. I will be reaching out to the booking agency, Pott. County Health Department, Choice Hotels corporate, and whoever else I can think of to let them know about my experience here.

Rebecca at the front desk is the main reason for this 5-star review. I had a poor experience with…read morethe booking process through Priceline and arrived at the hotel absolutely exhausted after a 12-hour drive from Wisconsin to visit family. Not only did she repair the poor experience herself, which was totally unexpected but MUCH appreciated, but she also allowed us to check in slightly early to let us get some rest. She was extremely friendly, accommodating, and approachable when we did notice an issue with our room (just a broken towel bar). The hotel is new. It was formerly a run down motel 6 and is now very nice and modern inside. For the price, it is a great deal. I have stayed in many Super 8's or comparable "motels" for the same price and this is by far the best experience for your buck. The only negatives I have with this hotel is the internet is not great and the parking lot/area around the hotel had a lot of litter. I'd stay here again in a heartbeat and would recommend to anyone staying in the area.

stayed there 2x in July 2024. first time was about average, barely. Just a room. for the night…read more Breakfast was barley warm but there were waffles. THE second time was our return trip a week later, we got there around 4:pm then went to dinner ...... when we returned some people were outside smoking drugs, pot and other. ... AT THE ROOM ... The sink stopper was missing, but the sink was stopped up, the bathroom floor was slick so we (wife) used a towel to wipe off what we thought was cleaner. the towel turned black. the bed was uncomfortable. carpet was not clean, a water bottle in the fridge containing something red. At breakfast 6:45 am the eggs were room temp and obviously left from yesterday, coffee warm and week. . We did, night before ask to move the man at desk told us that was the last room. out of Eight rooms on that 16 day trip, that was by far the worst!!!

RM110- supposed to be non-smoking ! However, it reeks of years of smoking. The stench is so bad I…read morewent to the office to get air freshener-which they had on hand! It didn't help though /( My BFF suggested the following: You should write a letter to the Fabreeze people and challenge them to a Motel 6 duel. Their product might mask rotting food and stinky gym socks but can it beat l'eau d'Oklahoma motel? I would've requested another room but hubby was already in bed and I overhead the clerk tell a walk up that they were booked. Even our little dog couldn't sleep! We stayed in a motel 6 in Albuquerque and had a completely different experience. Very pleasurable and clean.

Called ahead and booked this hotel without double checking reviews. I won't do that again. Upon…read morearrival the outside looks very dated and in a state of slight disrepair. Reminds me of the hotel that time forgot on the side of the highway a little. The pool area looked nice, but I did not get the chance to use it. Check in was easy and the room rate was cheap. Reminded by the clerk to "secure my car good" if I had anything in it, I asked if there was a problem in this area with break-ins. "Wellllllll...not really, but..." This did not give me a great vibe. Drove around to the side entrance and went in. The room I was given reminded me of a dorm room, but not quite as nice. It was clean. The air conditioning unit in the room sounded like it was powered by an aircraft engine and was trying to rattle its way out of the wall. Upon entry I noticed an immediate odor of mildew or some other type of damp, stale smell. The furniture in the room was definitely very old and a little on the crappy side. You could tell that the desk had seen some water damage and someone had just stapled the laminate back onto a warped and bubbling side of the particle board leg/side. Gross. Bathroom was clean, but only a bar of soap provided, no shampoo/conditioner...etc. Television in the room was an old school CRT type TV that I haven't seen since the 80s. This place could use a serious facelift. I could not force myself to stay there for the night. I packed my things back into the car and drove back around to the front desk. I mentioned my concerns and politely asked for a refund. The front desk clerk apologized and was very friendly while providing my refund (which requires you to fill out a manual form after everything else in the process is computer-driven). If you are someone who requires absolute zero amenities and can skimp on air quality for the sake of a super cheap room then this might be an okay spot for you. I just couldn't do it.

Clean and awesome. Andy at the front desk was super helpful and friendly. Will stay again!read more

DONT STAY HERE!! We…read morearrived a little past midnight and we stood outside for 20 minutes trying to check in but no one was at the front desk. We called multiple times and even tried banging on the doors and windows. Eventually someone answered the hotel phone with a super rude "hello??" as if it was his personal phone and acted VERY unprofessional toward us the entire check in process. ALSO, when we booked online through hotels.com the website stated "pets welcome, NO FEE". HOWEVER, when we checked in they charged us a $20 pet fee. The room REEKS of dog piss and cigarettes. We took screenshots of the hotels.com advertising and we will be contacting higher authority in the morning.

Absolutely disgusting experience ! This nasty place should be avoided at all costs . We were…read moreverbally abused by the management after we asked for a couple more minutes since we're driving cross country and got in late. Not long after that and just after trying to manage to work up the courage to get into the nastiest shower with hair and other unknown particles, the manager starts pounding on the door and yelling at us - Literally verbally abusing us as we're packing our things into the car . We even tell him we have a special needs child and is taking us a little longer he continues to verbally abuse us . His daughter was extremely discourteous as well and unacceptable . Never go to this place - it is pretty unheard of to treat people like this.

Very pleasant staff at the front desk. The room was very clean. We needed a quick stop over for…read morethe night while headed home. Great price, nice quiet motel.