The Fairfield Inn & Suites in Downtown Morganton is a fantastic hotel with fantastic staff. Some…read moreeven communicate in ASL. I do not know much ASL but I thought that was nice that the employees know this language and the importance by management to offer this to guests. I arrived much later than I expected after my GPS took me on a scenic way rather than the interstate. But I was warmly welcomed and given the layout of the hotel and even offered a 4pm late checkout. The parking lot is large and well lit. So I didn't get much time in my room but it was an upgrade and had nice views and a sleeping area and a relaxing area. My room provided the comfort I needed to relax and had a lot of cable stations rather than just a handful. The WIFI was great as well. Breakfast was far above the other Fairfields I stayed with all the options available. They didn't skimp as there were several hot and cold options from cereals to fruit to eggs to sausage to bacon to oatmeal to biscuits to waffles. This hotel is on my list for a return trip.

We have stayed at hotels literally all over the world and I have never had a better experience than…read morethis hotel!! To a person the staff was Outstanding!! Kandi and Gloria at the front desk went above and beyond to make us feel at home and welcome, seldom in all our travels have we had customer service come even close to this. We will definitely be back and will recommend to anyone that will listen.

This is my first visit to the Inn and it did not disappoint! I have always loved big historic…read morehomes like this and Teresa & Craig have done a fabulous job with the remodeling & decorating. I have only seen 2 of the guest rooms so far but both are lovely! I am staying in the Bella which is the bridal suite. It is gorgeous & has an enclosed sleeping porch, now the sitting room. The furnishings are so cute and the bed is super comfy!! I slept like a baby last night which rarely happens if I am staying at a chain hotel. I love the claw foot bathtub, which also has a shower in case you don't have time for a nice relaxing bath. I also love the toiletries they stock in the bathroom. The shampoo, conditioner, body wash & lody lotion all smell fabulous! They also include other essentials like makeup remover wipes, shower cap, etc. They even have some bath salts that smell fabulous if you have time to enjoy a nice bath. Unfortunately this trip is for business so, I havent had much relaxation time. Also, my hubby could not join me this time due to his work, but we will definitely have to come back on a weekend to enjoy this wonderful place together. Since I had to be at my client site at 7:00 AM, I did not get to enjoy the full sit down breakfast this morning but Teresa & Craig packed me a nice go-to b-fast bag packed with all sorts of goodies including juice, bagel with cream cheese, a banana, and a delish Kind bar & even put a nice go-to coffee cup out for me so that I could take my coffee on the road. Also, I must say in this day & age I am very concerned about cleanliness at the big chain hotels and this place is immaculate! I have already booked some return trips as I am working on a project in the area for the next several weeks. I am sooo glad I found this place and would highly recommend it! Looking forward to my next stay! :-)

What a great find on Expedia for the Morganton area! I was expecting to book a standard, corporate…read morehotel for business but took a chance with local accommodations. While making my way here I was a little worried but 10 seconds after meeting the innkeeper I was so glad I booked here. The inn is a beautiful, restored turn of the century home with huge magnolia trees on either side. The innkeepers take care of you and will accomodate any dietary or schedule needs you may have. If you are a light sleeper, use the provided earplugs to avoid getting woken up by the occasional train passing through at night. It didn't bother me at all. A comfortable room, a free upgrade, delicious breakfasts, and friendly, attentive service made for a very enjoyable stay. Looks like a nice spot for weddings and other events, too. Highly reccomended!

Had no issues here. Seems they're confused as to what era they want to be in. The lobby is some…read morekind of Italian spaghetti house meets in the middle of redoing the floor type deal. Whatever. It's one night in podunkville. Let's get through it. Do not use the "fitness room". You will hurt yourself. Two terrible treadmills and a Bo Flex from 1981. Don't bother. The rooms have very high ceilings which is nice and I had the handicapped first floor room so water goes everywhere but hey it was a newly renovated shower. However the removable head sucked. I just chalked up some beers from bdubs and the local gas station, watched tv and went to bed. No worries. Did check out their breakfast. No thanks. They were making eggs in their microwave in front of customers. Polite pass... and I'm out. In a bind? You'll make it just don't stay on the third floor. Rumor has it it used to allow pets and stinks to high hell. Get in get out move on!

So we stayed here as we were picking up a new puppy and this was the only hotel in town that…read moreaccepted pets. The room was very clean and we had no bug issues as others have reported. This is probably due to new cleaning requirements for COVID. The room had no carpet which was welcome for a dog as well as easier for my daughter in her wheelchair. The floor was very clean. The staff was very friendly and helpful mor so than some in higher end hotels that I have stayed at in the past. All in all, it was a good experience for us.

There is absolutely NO good reason to stay here. Trust me; you're not so tired that you can't drive…read morea few more miles AWAY from this location. The good: it has beds. The bad: no AC in the hallways so you work up a great sweat, a sliding wood panel for a bathroom door, no hooks anywhere in the bathroom, thin walls so you can hear every sound on the floor, flood lights blazing down right above the pillows (and your head) to really give you that unsettled feeling, and stains on the mattress separated from your skin by a thin layer of cotton. All for $100/night. Choice Hotels International may operate Sleep Inns through franchise partners, but those in power really need to visit Morganton and discontinue their partnership at that location. I have never stayed at a more disappointing, sketchy, and unmaintained Choice hotel. This location is harming your reputation.

This place is SO So dated! Agree with other post…read more. Pocket door for toilet/ shower area -no privacy! Flood lights with switches in odd location. Adjoining room door so cheap it could be broken into. Only a shower. Sink area directly beside beds- no privacy. Old curtains! One can hear all noises - doors slamming. Back entrance has wooded area at door... unsafe. This location is not what I expected from a Sleep Inn nor for $100. Looks like a older hotel that remodeled to a Sleep Inn. Never again will I stay or recommend. If I stay at another Sleep Inn; I will view room first! Very disappointed and ready for morning so I can leave!

This was a business trip and my boss had stayed here a few times before, I was little skeptical at…read morefirst and of course kept my expectations low. We checked in welcomed "HOME" by Joyce and shown to our rooms and of course they have all of the amenities expected along with some wonderful baked goods. It is quiet although it was off season back in a security officer guarded gate in the evenings gives a wonderful sense of security. I Loved this place and I Will be back, along with the wife. It is close to town and some great local places to eat. If you have the time, check it out and welcome yourself home also. Thank You Joyce and Bernie!

I recently stayed in this motel and it was very comfortable and honey the staff were knowledgeable…read moreabout the area and very nice very welcoming the free breakfast was very good they had sausage links and very good eggs I enjoyed it very much so delicious the room was perfect for me had a great stay would definitely come back

Absolutely ZERO stars!! They were determined to charge us for having to wash our towels because…read morethey had a little bit of make up on them. We took the towels to the bathroom and washed them with hand soap and they came clean. The lady at the counter and man over checking the rooms for deposit refunds were absolutely RUDE and tried to talk down to us. After showing them the towels were clean the cops were called on us and they tried to ban us from all Choice Hotels. Little did they know that would just backfire on them. The man wouldn't give the police officer his information so nothing was done, but a joke made of them. The police officers also told us they visit this motel quite frequentl. Our room didn't have a hair dryer, so I had to head to a dance competition with a soaking wet head. Tried to call and tell them, but the phone in the room didn't work. Our other room's air conditioner quit working during the night. The lady at the front asked why we didn't walk to the front desk to change rooms during the middle of the night. Our other room also didn't have a latch lock, therefore we had to put chairs in front of the door to prevent taking the chance on our toddler escaping. If you are looking for a decent and clean place to stay with your family, this is NOT where you want to be!

Beds very hard and pillows very flat. I was awake for most of my night. Breakfast was advertised…read morecompletely different from what you were served. Very few choices, just white bread and muffins, apples with spots on them I asked for bananas or an orange. Oh sorry we're out. I asked them where the gravy and biscuits was at that advertised on their listing in the room. We've never had gravy biscuits. The waffle is decent. I guess it kind of taste like cardboard the refrigerated section that should have yogurt has nothing but milk for cereal if I get, he's like I guess we forgot to buy any yogurt. Really sucky breakfast.

This is the nasiest Best Western by far. Got bitten up by bedbugs. Ladybug carcasses everywhere…read more Looked under bedboard GROSS! Idon't believe they know how to use a vaccuum. Contacted Best Western for resolution. All they did was tell Fenil Patel,owner, to clean up his nasty hotel. What does he say: we didnt find any bedbugs, but we did call an exterminator just in case?!@#$ Hmmm. Should have read the reviews. Did they offer to compensate me in any kind of way? Oh NOOOO! I am in the hospitality business and this is a joke along with their so called breakfast and residential methheads smoking 24/7 on the front. Peepee stains in restroom and bug carcasses even on the ceiling! Dont bother booking at Best Western's bootleg hotel unless you want to be dinner for the bed bugs!!! Wish I could give zero stars. Was there for a funeral by the way. THANK YOU BEST WESTERN FOR A TERRIBLE STAY.

Everything was great it's a amazing place to stay to rest good clean place…read more The people that's work there is amazing

Unfortunately my experience at Days Inn in Morganton was interesting, to say the least…read more Upon check in the individual did not say a word to us, very unfriendly to say the least. We had a room on the 2nd floor, with two queen beds. The elevator smelled like it had been smoked in for 25 years and barely made it to the 2nd floor. Upon entering the room, it was horrible. Floors dirty, mold in the shower and some unrecognizable red spots around the toilet...not sure about that. The floors creaked too in the room, which made me think the building wasn't built too well, which didn't help the noise we dealt with from above in the middle of the night. I know Morganton doesn't have too many hotel options but Days Inn will not be on my list again.

There is no way I would ever step foot in this…read moreestablishment again without being paid to lodge there. unfortunately, there was no other available lodging for the week end ( wed-sun) Understaffed, unprofessional . When asking the Manager for an extra comforter, his reply was "I don't know, we are very busy" He then walked away from me. 45 minutes later "Linda" from reception called our room and stated " there's a comforter down in the lobby a waitin for you if you still wont it." wha? ! Did I just hear what I think I heard? Yes, we didn't expect the Ritz Carlton but, oh puleeaasee. It is not the "Days Inn" I have known and trusted in the past.

The room was a good size but very old. Front desk staff was very rude except one and boy I wish I…read moreknew her name cause she deserves a promotion. She has brown hair, a little shorter than 5'3" but a very big heart and smile. Breakfast is a job, they got better stuff at a soup kitchen. The old lady and night staff are extremely rude. We have kids and if they decided to walk to the bathroom we would get a call about noise. Yet early every morning and before bed the staff would be screaming up and down the halls, ugh. This place is very old and run down, the elevator is slow and smells of smoke. Please avoid this place at all cost, a tent in the woods is better than this place and much friendlier too.