Terrible ownership. The rooms are outdated because owners just pull money out of this property…read more Docks in horrible shape! Water won't turn on in the hotel. I stayed and was very disappointed with the rooms

Our party of 8 rented 3 rooms here after a day on the lake. We were texted our key code to check…read morein - completely contactless check in and check out. Our room was clean and cool with a really nice bed and extra soft sheets. Super fun patio with a gas firepit that our group enjoyed hanging out at in the evening. Easy walk to yummy Jake's Place next door. I was surprised to see my credit card charged several days before our stay - but maybe I missed that in the fine print. Will definitely stay again!

We stayed here while visiting the local private schools Hargrave Military Academy and Chatham Hall…read more Virginia International Raceway was also 30min away so we could check out the Porsche racing (we learned this after realizing pro teams rent this place). This b&b is clean, has tons of room and amenities while having total privacy just off the main highway 29. Why stay in a dirty creepy hotel when you can have an entire house to yourself?

Location and views are great. But our unit was unsatisfactory. Vert outdated, chipped cabinets,…read morecabinet door falling off, many lights and clock not working. Skimpy on the provisions. Will not go again

Gorgeous place. Peaceful and quiet with amenities like pool, sauna, gym, racquetball and a…read morerestaurant. In summer they have water sport rentals. I stayed here for my 31st birthday at the end of April and had a blast. I arranged everything about 1.5 months before with Cathy, one of the rental ladies on-site who lives there part-time and she was very friendly and helpful. I'm from Roanoke originally so SML has always been a place I've loved. Bernard's Landing is nice and secluded but has a very nice on-site restaurant, the grounds are well-maintained, and the gym, sauna, racquetball courts and indoor pool are all very nice and well-kept. We rented a 1-bedroom condo but because they weren't busy we were upgraded to a larger one right on the water for my birthday which was nice. We stayed for 4 days and really just enjoyed the peaceful lake life - it was very relaxing and quiet. We had a nice dinner the night before my birthday at The Landing where I had some yummy seared Ahi Tuna and a large pear salad with house-made vinaigrette. Our service was excellent and their menu offered some very yummy options. We drove about 15 minutes to Bridgewater Marina for lunch one day and rented jet skis. They operate rentals from Bernard's landing but don't begin that until later in the season - around May 15th I believe they told me. Very nearby is a Mexican place called Crazy Horse I think.... we weren't expecting much but it was very nice with a water view off their outdoor patio and fresh food with excellent service. They're building up the neighborhoods surrounding Bernard's Landing with several nice developments so I suspect traffic will pick up considerably once they finish the 100-200 houses that might be going in. We will def. come back and might make it a birthday tradition.

Staff was very helpful and accommodating. However this hotel is overpriced for not having any…read moreamenities. The pool was not working which I can remember when it last did also there was no patio at all to enjoy outdoors. They have done some updates which looks nice . But still need to reduce the price while they are working on things.

$268.00 for a slum of a hotel stayed wednesday 29 jan 2024. room had two slithers of a roll of…read moretoilet paper......floor was not vacuumed! lobby is a total complete mess!!! and they charged me full price for this low life place! this place is under destruction! breakfast? shaking my head! awful!!!........reservation was made on line so did not know this place in total shambles!!! by pass this place do not stay there! i assked for my money back from the manager.......she said reservation was made online......do not patronize this dump!!! you have been warned!!~ ken mcfarlane

Notably, the location for this hotel is not quite where the map places it in either google or Yelp…read more It's just down the road, so you'll still find it if you keep driving. When I visited, there was construction going on that left a marginal entrance road and a very small parking area. This was exacerbated when I found that this hotel was apparently being used as a meeting spot for a trucker and ambulance driver conference (not joking), leading to a number of oversized vehicles making it rather difficult to get in. Setting that aside, it was a fine experience in the room itself, with good temperature control, minimal noise, and average amenities. The breakfast was substantial, but not special.

Guest service was great. The rooms were clean and spacious, easy to get to! Very close to the…read morecasino!

I love the lake and pool! I love the boats and kyacks! I love that the pool is saltwater. The staff…read moreis really great!

Poor Management, Customer Service and Property upkeep We…read morestayed at this property for three nights 6/17/21-6/20/21 and paid in full $1,201 for a two-bedroom unit. The unit we were given (#214) had been poorly maintained with a refrigerator that would not cool on the lowest temperature setting, a bedroom mattress that would sink one foot as you sat on it and patio furniture that was coming apart. My 2-year-old boy got onto a patio chair and the cushion sank to the floor and the back gave out in pieces. We reported the problem to the front desk, but they charged us three days after the departure $156. When I called to resolve the problem with Matthew, the manager, he basically said he did not care what had happened and he was going to charge us anyways. In response, I said I will dispute the charges and will never have us or the group of 6 families we came with ever stay at this property again, he again ignored the plea to work with me. So, I am leaving this review for anyone who considers staying here and working with a management team who does not value their customer base. They should remove the name "Hospitality" from their name.

Absolutely a beautiful hotel. We booked a double Queen deluxe room. Had so much room, and…read morecomfortable. The bathroom was beautiful and clean. The suite had an extra makeup area with mirror and light. Loved the big fan. Such extra touches made the stay feel like home. The phone and watch charger beside the bed to the Keurig coffee with the pods, creamer,sugar and coffee cup and lid. Everything you need to make a good cup of hot tea! We will be back!!!

This hotel has exceptional service. Checking received a text from brian to let us know about…read moreparking and as far as check in. A hotel is in an area of quaint shopping. Great boutiques, food, and in walking distance. Rooms are immaculate, spacious, and just a great atmosphere. Also, take a look around 'cause there is much to be seen in this hotel. I love this hotel.We will be back.

We got here today (10/01/2025). We drove all the way down from Maine for our annual visit of the…read morearea were our family is from and our family farm resides. We stay here because its a tradition when visiting the area. We have stayed here for at least 30+ years. However, it has definitely gone downhill over the last 4 or 5 years. If you're looking just for a place to sleep and you're not concerned about overall cleanliness, then this is your place. The floors were sticky, the lamps hadn't been wiped down for a while it appeared, we pulled the bad away to find a plug and found the clock along with some general trash behind the bed, and the overpowering smell of mildew was crazy. We went down to the store and got some lysol to clean the room ourselves. As much as we'd like to keep the tradition going I think this will be our last time staying here. The Hilton brands up in Lynchburg appear to be a much better option and not to much further away.

I come visit family here. I stay at quality suites each time! It is always clean. I honestly think…read moreit's a lot better than some of the hotels in Lynchburg that charge a lot more money . Spring Hill suites in Lynchburg is the worst and dirty. The staff is horrible too I absolutely love this hotel. The pool was very clean too! The last two times I visited the same young lady was there to help me. I don't know her name but she always has the same friendly attitude! Dang I wish I got her name. I think she does nite shift because that's when I check in. Places need more friendly faces like hers!

Stayed for one night while passing through. A very nice hotel, well restored with good size rooms…read moreand all the usual amenities. Free parking is available within steps of the hotel and no need for valet service (unless you want it). I also highly recommend the Skyline restaurant on the top floor for good food and superior service. My only negative, and this is not about the hotel, is that Lynchburg seems to be a dying town (and least in the area of the hotel). I never felt unsafe while walking around (the Lower Bluff Walk is nice), but on a Monday afternoon it felt like a ghost town. Nevertheless, if I'm ever again in Lynchburg I would stay here again.

First time here, they have valet, 24/7 gym access, multiple conference areas/offices, restaurants,…read moreand all restaurants are within walking distance. We stayed on the 6th floor in a suite. When entering the room it's the living area and dining. Includes a TV, 1/2 bath, closet space with ironing board and extra bedsheet and pillows, fridge, microwave, glasses for coffee and water. Moving down to the master bedroom, there are doors separating the two spaces if you're traveling with multiple people so there's privacy. In the master bedroom, there's a tv, closet with robes, master bath with two vanities, a standalone toilet room separate from bath area. A giant soaker tub and stand alone shower with a bench and plenty of space for amenities. Also in the bedroom is a large desk and two dressers on both sides of the bed.