Terrible ownership. The rooms are outdated because owners just pull money out of this property…read more Docks in horrible shape! Water won't turn on in the hotel. I stayed and was very disappointed with the rooms

Our party of 8 rented 3 rooms here after a day on the lake. We were texted our key code to check…read morein - completely contactless check in and check out. Our room was clean and cool with a really nice bed and extra soft sheets. Super fun patio with a gas firepit that our group enjoyed hanging out at in the evening. Easy walk to yummy Jake's Place next door. I was surprised to see my credit card charged several days before our stay - but maybe I missed that in the fine print. Will definitely stay again!

Extremely responsive. All hours! Enjoyed our time at THE POINTE which is so convenient to…read moreeverything!

Cute waterfront lodge. Nice clean rooms. Our room was a king room on second floor with balcony. I…read morereally liked the fact that there were 2 doors for our room. 1 in the back by the parking area for easy unloading luggage and another door in the front that takes you to the balcony overlooking the lake. This place is pretty laid back. Great place for a fishing trip or boating weekend. There is a boat dock right in front, along with some picnic tables and lounge chairs to enjoy the view. Rooms are cute and comfortably decorated. Mini frig and microwave. Bathroom was quite large, but vanity was way too small for any useful purpose than simply a sink. Also, beware of floor and shower area, as it can be quite slippery when wet. No hair dryers, so bring one if needed. The price was reasonable, but the view was priceless. Relaxing and cozy. We would stay here again if in the area.

Stopped here on our way home from South Carolina to do a quick look at Smith Mountain Lake. This…read moreplace has great views of the lake and lake access for boats. Seems to be a popular spot for fishermen. The room was a little small but looks like it had had a fairly recent update. It was clean except for one thing - an overly pervasive smell of cat pee in the room. There are feral cats everywhere (which wasn't a problem because I love cats) but how that smell got in the room I can only guess. The smell seemed to get stronger as the night went on. Not sure if other rooms have the same issue or we were just the lucky ones...

I LOVE this place!…read more I found Good Hope looking for volunteer opportunities for my 14 y.o. daughter. The work that Peggy and her staff do is indescribably wonderful! Not only is the place clean and well kept, but the horses are well groomed, well cared for, and well loved. These beautiful animals are trained to work with special needs children and adults. The horse's power and strength is able to empower a rider who cannot walk, or cannot talk, or maybe cannot sit upright without assistance. Peggy and her staff are gentle, yet stern to both the horse and the rider. Peggy keeps everyone safe, and has at least 3 other people helping the rider at all times. She always asks the rider if they are having fun, but also always reinforces the need for safety. The grounds are a little slice of heaven. Even if you just need some time to commune with nature, take a ride down south, park your car, and sit in the shade to watch the little miracles performed here. You will not regret the trip! Thank you for what you do Peggy! We LOVE YOU! P.S. Lessons are also available for non-special needs riders too! Check out their website!

I love the place a person that work with kid and very patient professional, they dedicate all time…read moreto teach them how to ride horse not only that , they care about kid , my son love to be there he enjoy all clases and the time spent with a teacher .Thank you for your job

Dakota was absolutely awesome. He is very knowledgeable and knows where the fish are. We had an…read moreamazing time and caught a lot of stripers. His professionalism and kindness are just a few of his attributes. I definitely recommend him. You will not be disappointed

Dakota is dedicated to knowing where the fish are and making sure you get the absolute best out of…read morethe trip. He is very knowledgeable about where and when the fish are biting so he can put you on them!

If you're looking to get a fishing charter on Smith Mountain Lake, Patriot Fishing Charters is the…read moreone to use! Captain John is not only an Army veteran and licensed United States Coast Guard Master Captain, he is also a great source of knowledge for Smith Mountain Lake, knows his way around the various hotspots for the fish, and is entertaining while waiting for the fish to bite. We didn't know what to expect, but we ended up with several catches, including some we had to throw back (too long or too small), and we took 4 stripers home. We look forward to going up to SML and hiring Captain John again!

Location and views are great. But our unit was unsatisfactory. Vert outdated, chipped cabinets,…read morecabinet door falling off, many lights and clock not working. Skimpy on the provisions. Will not go again

Gorgeous place. Peaceful and quiet with amenities like pool, sauna, gym, racquetball and a…read morerestaurant. In summer they have water sport rentals. I stayed here for my 31st birthday at the end of April and had a blast. I arranged everything about 1.5 months before with Cathy, one of the rental ladies on-site who lives there part-time and she was very friendly and helpful. I'm from Roanoke originally so SML has always been a place I've loved. Bernard's Landing is nice and secluded but has a very nice on-site restaurant, the grounds are well-maintained, and the gym, sauna, racquetball courts and indoor pool are all very nice and well-kept. We rented a 1-bedroom condo but because they weren't busy we were upgraded to a larger one right on the water for my birthday which was nice. We stayed for 4 days and really just enjoyed the peaceful lake life - it was very relaxing and quiet. We had a nice dinner the night before my birthday at The Landing where I had some yummy seared Ahi Tuna and a large pear salad with house-made vinaigrette. Our service was excellent and their menu offered some very yummy options. We drove about 15 minutes to Bridgewater Marina for lunch one day and rented jet skis. They operate rentals from Bernard's landing but don't begin that until later in the season - around May 15th I believe they told me. Very nearby is a Mexican place called Crazy Horse I think.... we weren't expecting much but it was very nice with a water view off their outdoor patio and fresh food with excellent service. They're building up the neighborhoods surrounding Bernard's Landing with several nice developments so I suspect traffic will pick up considerably once they finish the 100-200 houses that might be going in. We will def. come back and might make it a birthday tradition.

We rented the 200hp Sylvan pontoon boat, the boat was comfortable and had versatile seating…read moreoptions, providing an exceptional on-water experience for our family the owners were great! Great place for your rental needs prices were great for the five days we had it rented. Very well taken care of vessel only issue we had was a previous renter damage the ladder and it didn't like staying up. Other than that it was one of the best rentals you can get at SML!!! Definitely will be back for next years trip for a rental boat!!

The boat we rented was a deck boat that had an expired tag, dent in the propeller which resulted in…read morepoor gas efficiency with the motor, a radio that did not work, a gas door that was loose and significant damage to the hull (major scratches from previous rentals but the hull had no leaks and was only a cosmetic issue). We contacted the owner regarding the radio on the first day. The owner did pull a radio from another boat and came to our house with the new one. Unfortunately only one speaker was working and we had issues with Bluetooth (the owner did test the radio when I returned and Bluetooth did work). Now onto the most shocking part. I returned the boat this evening and explained the issues to the owner. I told him that over the course of our 5 day rental, I had to fill the gas tank 5 times. We used the boat on average each day 3 hours per day (actual run time). We determined we were lucky to get 5 to 6 gallons per hour on an engine that typically gets over 10. Following my review of concerns, the owner started with I know people like you. He thought I was looking for discount and I told him that I was not seeking this and was trying to improve the outcome for the next renter. He then said good I am charging you the full price. I said that's totally fine. He kept insisting that the issue with engine was made up and a dented prop does not cause this issue. Feel free to fact check but here is a link on the issue https://boattest.com/view-news/3421_damaged-prop-repair-or-replace. I thought we settled on civil terms and as soon as I began walking away, he started to yell sarcastic comments at me. I said you don't have to be a jerk now. He then said leave my property you fag and then something about my wife which I will not repeat. I stood there looking at him from about 30 feet away and he charged at me with his teeth grinding and yes his fists were clenched. He walked right up to my face and threatened to hit me. He then took his arm back as if he was going to hit me and I just looked at him in total disbelief. His young daughter was just a few feet away and she kept yelling Daddy stop, Daddy stop. I said to him is this issue really worth going to jail for. He then said I know the police as if assault is legal for residents that know the police here locally. Nevertheless, I walked away calmly and left. I'm sorry this all happened and I take no pride in writing this review as I am a small business owner. Unfortunately the owner of this company should find another line of business given he barely cares for his assets and he cannot accept the good, bad and ugly with customers. I suggest renting from Mitchell's Marina and go elsewhere.