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    Hampton Inn

    3.5 (4 reviews)

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    2 years ago

    Bed Bugs! We heard someone else complaining also. Management lies about it. Don't say you weren't warned!!

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    2 years ago

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    8 years ago

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    5 years ago

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    Hampton Inn Christiansburg/Blacksburg - Guest room

    Hampton Inn Christiansburg/Blacksburg

    (59 reviews)

    $$

    We were very pleased and even pleasantly surprised by the quality of our stay at this Hampton, as…read morewe've had somewhat uneven experiences with the chain. We make routine trips with Blacksburg as a pit stop and will be bookmarking this as a preference for our overnights there, for sure. Arriving late and not lingering in the area next day, we admittedly picked the least pricey of the several mid-level, familiar chains, but got real value for our buck and believe this would be a terrific and reasonable-priced hub even for multi-night stays. Just a 5-min drive to the Main Street shops & restaurants, though night arrivals be forewarned even the "late-night" options there were shut up tight by 10:30, so we had to grab sandwiches at the 24/7 grill at the nearby Sheetz. Also, as we checked in, I did spot good, basic stocking of the snack food and other options in the hotel "market." Overall notes: This hotel is what we call "house proud" -- the managers and staff seem truly invested in the physical plant and in customer service. It appeared scrupulously clean, with small details thoughtfully made, and everyone was professional and friendly, even late-night staffers. As someone else noted, care and a sweet-natured creativity is spent on decor at each entry, even the back. I don't necessarily require happy little displays, but I do appreciate that those and the well-maintained landscaping reflect the attention paid to upkeep. While there's no grand view, it's not an industrial area (small strip malls and well-known chains nearby) and the trees planted all around the parking lot screen from the road. We had a fifth floor (topmost) room and it was quiet -- no road noise at all. I noted that room numbers ending in 18/19 are closest to elevators and might be a little noisier. The rooms were very tidy, as noted. (Passed my routine bedbug testing.) no signs of prior tenants -- I think it's a pet-friendly hotel but none of my allergies triggered. Clearly remodeled in this decade, spacious with a sofa in our King room. Table-tops on both sides of the bed with both outlets and USB slots. Lamp on one side, lots of conveniently placed outlets. Also a discreet nightlight in the bathroom -- MICH appreciated detail most chains overlook. Plenty of thick, fluffy towels. Keurig-style coffee maker with laughably short cord but multiple pods and lots of cups. As reviews noted, both light-filtering and blackout curtains. Easy to control temperatures. The wall unit was a little noisy when it kicked in, as they often are in hotels. It did not wake us but if you're a super light sleeper, you might need ear plugs for that. PLUS: Very comfy bed with varied filling pillows. The best sleep I've had this trip, including at our hosts' home. I'll say again: Excellent value for the money.

    Please look at the reviews, do not stay at this location. Management is terrible. They will not…read morepick up the phone. Hilton Garden Inn or any other property would be better. I stopped staying at Hilton because of Andrew the GM.

    Tru by Hilton Radford - Guest room

    Tru by Hilton Radford

    (17 reviews)

    Once came in greeting us and in a respectfully manner room spacious bathroom big we come backread more

    I am truly disappointed with TRU by Hilton Radford. I stayed the first weekend in March for a local…read moresoccer tournament. Everything was going fine until my little girl got sick from the pool chemicals. It was a one time thing in the morning hours then she was fine. I cleaned it up, striped the bed and notified the maid service. You could definitely tell the maid wasn't happy about the situation. But she is a kid and accidents happen. I check out and notice a $526.50 charge separate from my $427 charge from the weekend stay. I call the next Tuesday and see if I can see why I was charged this amount. I was told the manager Krista Branch was on vacation. Called back again and was told she was filling in for another GM at another location.Keep calling multiple days and no call bak. So I called the Hilton honors customer service line. She told me in the notes it stated I was charged that amount because my daughter puked and the manager has called to explain this to me(this is what the notes say). Krista Branch has never called me one time after calling over ten times and leaving messages. I really question the integrity of this business as she has lied on documentation. I have asked Hilton corporation and left messages and asked for an itemized receipt, incident report and photos/evidence. Hilton Corp said it was up to the local hotel to provide that and they had no control but sent an email to Krista to provide me this information, on top of the messages I have left! I was honest and upfront and would have been okay with a cleaning fee, but $526.50 is absolutely ridiculous, especially with no explanation. They just charged me a random amount and then decided not answer any questions about it. As a single mom this was a hard hit! Please don't stay here as the manager will charge you random amounts and try to get away with it and lie on documentation to Hilton Corporation. Please BEWARE!! So, So disappointed with the dishonesty and management at this location!

    Tru by Hilton Christiansburg - Guest room

    Tru by Hilton Christiansburg

    (7 reviews)

    Worst check in experience!!!!! Arrived at midnight (called…read morehours earlier to let staff know of anticipated late arrival) No staff was in lobby for approx 20 minutes, while multiple guests waited to check in. Called hotel multiple times for assistance and did not get an answer-finally called main TRU number and check in staff arrived. Staff had issues with computer- Unable to locate reservation by name then was able to locate with confirmation number. Given keys to room- and when we opened the door someone was occupied in the room sleeping- and were startled awake. This has never happened in all of our hotel stays. We, along with the poor guest who got woken up were given poor excuses for the mishap. Both of us had long travel days with not much sleep. In the morning all the manger did was say "Sorry"- they said they were not able to discount or refund money spent on the hotel Will not ever stay at a TRU again

    The room was clean and comfortable, as was the rest of the hotel. The breakfast was pretty good…read morewith pancakes, eggs, cereal, the classic hotel breakfast. The walls are thin and we could hear snoring coming from a room next to us as well as loud packing early in the morning that woke us up. The reception was decent but they didn't seem to put much effort into making us feel welcome or getting us into a room even though we were just 30 minutes early to check in and the app showed at least 12 rooms that were ready.

    Hampton Inn - hotels - Updated May 2026

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