We were very pleased and even pleasantly surprised by the quality of our stay at this Hampton, as…read morewe've had somewhat uneven experiences with the chain. We make routine trips with Blacksburg as a pit stop and will be bookmarking this as a preference for our overnights there, for sure. Arriving late and not lingering in the area next day, we admittedly picked the least pricey of the several mid-level, familiar chains, but got real value for our buck and believe this would be a terrific and reasonable-priced hub even for multi-night stays. Just a 5-min drive to the Main Street shops & restaurants, though night arrivals be forewarned even the "late-night" options there were shut up tight by 10:30, so we had to grab sandwiches at the 24/7 grill at the nearby Sheetz. Also, as we checked in, I did spot good, basic stocking of the snack food and other options in the hotel "market." Overall notes: This hotel is what we call "house proud" -- the managers and staff seem truly invested in the physical plant and in customer service. It appeared scrupulously clean, with small details thoughtfully made, and everyone was professional and friendly, even late-night staffers. As someone else noted, care and a sweet-natured creativity is spent on decor at each entry, even the back. I don't necessarily require happy little displays, but I do appreciate that those and the well-maintained landscaping reflect the attention paid to upkeep. While there's no grand view, it's not an industrial area (small strip malls and well-known chains nearby) and the trees planted all around the parking lot screen from the road. We had a fifth floor (topmost) room and it was quiet -- no road noise at all. I noted that room numbers ending in 18/19 are closest to elevators and might be a little noisier. The rooms were very tidy, as noted. (Passed my routine bedbug testing.) no signs of prior tenants -- I think it's a pet-friendly hotel but none of my allergies triggered. Clearly remodeled in this decade, spacious with a sofa in our King room. Table-tops on both sides of the bed with both outlets and USB slots. Lamp on one side, lots of conveniently placed outlets. Also a discreet nightlight in the bathroom -- MICH appreciated detail most chains overlook. Plenty of thick, fluffy towels. Keurig-style coffee maker with laughably short cord but multiple pods and lots of cups. As reviews noted, both light-filtering and blackout curtains. Easy to control temperatures. The wall unit was a little noisy when it kicked in, as they often are in hotels. It did not wake us but if you're a super light sleeper, you might need ear plugs for that. PLUS: Very comfy bed with varied filling pillows. The best sleep I've had this trip, including at our hosts' home. I'll say again: Excellent value for the money.

Please look at the reviews, do not stay at this location. Management is terrible. They will not…read morepick up the phone. Hilton Garden Inn or any other property would be better. I stopped staying at Hilton because of Andrew the GM.

We had a great stay at this hotel! The staff was friendly and helpful from the time we walked in…read moreand the lobby was clean and inviting! The parking lot is well lit and safe and there are a lot of great food options in walking distance. Our room was spacious and clean and came equipped with a desk, closet, pleanty of charging outlets, refrigerator and excellent air conditioner. The beds were fresh and clean and comfortable and the bathroom were well sticked with quality soaps and fresh towels. For breakfast I had a cream cheese bagel and cereal and a waffle. This is a very comfortable hotle and I will stay here again next time I am in town.

Good prices and nice rooms . Friendly staff. They don't have a hot breakfast as most do but there's…read moremuffins and bagels to choose from. Cereal etc. free parking on premises .worth a look.

Our second stay at this Courtyard. Very clean safe and quiet. Conveniently located close to the…read moreUniversity area yet tucked away in lovely woods. The inside pool area I kept nice as well.

My room was super clean, bed was sooo comfy, and the staff was kind. The location felt like a safe…read morearea, and overall I just got good vibes from this hotel. As a Marriot gold member, this courtyard definitely held up to the Marriot standard during my stay. Will be back here for sure when I need a place in Blacksburg again.

It was a great stay on the way to DC. Our checkin was quick and efficient. The young lady at the…read moredesk was so kind and explained all the amenities. The room was super clean with extra pillows. Bed was comfortable. Was nice to have refrigerator and microwave. The breakfast far exceeded expectation. Jennifer made sure everyone had exactly what they wanted. I will be staying at Hilton Brand in the future. Previous Marriott award consumer. But I will definitely stay at Hilton again tonight. Ty for a Great sleep.

We stopped here half way between DC and Knoxville and were so pleased it will be our go to place to…read morestop. The hotel seems newer and is very inviting upon entry and the room was perfect for us with a full kitchen and very clean. Breakfast was next level with overnight oats, full breakfast taco bar and scones! We didn't have a chance to use the gym or pool, but they both looked nice. There is a neat outdoor patio area and a small basketball court. Staff were very friendly and helpful. Would highly recommend!

SUUUUUUUPER-CLOSE to the VT stadium, walking distance. Great location to restaurants, bars,…read moresupermarket. Jean at the front desk was extra-polite and efficient. He was cool. I enjoyed my stay there. Next time I go to a VT game, I WILL NO UNDOUBTEDLY stay there. It helps being a Hilton Honors member.

This has been kinda my go to place in Blacksburg recently. The rooms are super spacious and its in…read morea good location. Not really walkable to campus but very convenient to grocery and other stores. When they first opened they had a terrific breakfast with some nice sandwiches etc. Recently its been more some scrambled eggs and sausage - nothing special. Wouldn't be that bad if I didn't know how good it was before. Pool has been closed recently (indoor).

This is a great value for the money. Secure location rate management really cool staff nice people…read morearound I stayed there for a while and it was clean. Rooms are nice. Great value

Good: pretty beds, close to interstate and some restaurants, warm water, fridge and microwave,…read morecheap, open parking, friendly staff. Bad: soggy carpets, stinky room, no gym, no pool, staff goes out to smoke, marijuana filled the air, very limited breakfast selection, HORRIBLE WIFI connection.

Location is great! Lots to eat around. Your shopping needs met too…read more The gym is an absolute joke. The size, the lack of equipment. The DBs is literally just 3 of them! And it's a small room and humid due to being next to the pool. The AC in my room was loud and despite putting on 'auto' it was on more than it wasn't, so I was freezing or hot.

I stayed here twice over a two week period and I must say it was a great experience…read more As someone that stays overnight often for work, I can see an immediate decline in the attentiveness and quality of hotel stays but this Holiday Inn really provided a quality and comfortable stay. The staff was very friendly and kind-I interacted with about 5 different team members and they all treated me like I was the most important person in the room. The dinner specials were right on time and the food was good. So much so, I ate my meals at the hotel. The rooms were clean, housekeeping was daily and automatic, and the coffee/hot chocolate/tea station was always clean and well stocked. Breakfast is not included but if you add it on during checkin you get a discounted rate of $5 instead of $12. Thanks for an amazing stay!

Welp, you pay for what you get. I'll start with the pros:…read more They offer breakfast for free They have 24hr front desk assistance Free parking lot I didn't see bugs or bed bugs There's a strong AC You get a small conditioner, hand soap bar, shampoo, and towels There's a microwave and mini fridge that's empty TV comes with sports channels Cons The room had a musty humid smell Rooms look outdated Sheets look worn down Not super clean Bathroom was clean, but had mold on the wall Curtains don't close so the light shines in The AC unit had so much dirt in it like old food particles or something I wouldn't come back here. However, it hit the job done with having a place to lay my head for a few hours and shower.

Definitely a place that you stay when you're either trying to save money or just staying a night…read more It was not the most comfortable accommodation. My gf and I had slightly higher expectations. The floor was damp from the humidity. There was what appeared to be mold on the bathroom walls. The room was fairly humid during the time we were there. There were no bed bugs or anything so that was a positive. And they have free breakfast in the mornings as well as popcorn at night and lemonade all day.

Once came in greeting us and in a respectfully manner room spacious bathroom big we come backread more

I am truly disappointed with TRU by Hilton Radford. I stayed the first weekend in March for a local…read moresoccer tournament. Everything was going fine until my little girl got sick from the pool chemicals. It was a one time thing in the morning hours then she was fine. I cleaned it up, striped the bed and notified the maid service. You could definitely tell the maid wasn't happy about the situation. But she is a kid and accidents happen. I check out and notice a $526.50 charge separate from my $427 charge from the weekend stay. I call the next Tuesday and see if I can see why I was charged this amount. I was told the manager Krista Branch was on vacation. Called back again and was told she was filling in for another GM at another location.Keep calling multiple days and no call bak. So I called the Hilton honors customer service line. She told me in the notes it stated I was charged that amount because my daughter puked and the manager has called to explain this to me(this is what the notes say). Krista Branch has never called me one time after calling over ten times and leaving messages. I really question the integrity of this business as she has lied on documentation. I have asked Hilton corporation and left messages and asked for an itemized receipt, incident report and photos/evidence. Hilton Corp said it was up to the local hotel to provide that and they had no control but sent an email to Krista to provide me this information, on top of the messages I have left! I was honest and upfront and would have been okay with a cleaning fee, but $526.50 is absolutely ridiculous, especially with no explanation. They just charged me a random amount and then decided not answer any questions about it. As a single mom this was a hard hit! Please don't stay here as the manager will charge you random amounts and try to get away with it and lie on documentation to Hilton Corporation. Please BEWARE!! So, So disappointed with the dishonesty and management at this location!

Worst check in experience!!!!! Arrived at midnight (called…read morehours earlier to let staff know of anticipated late arrival) No staff was in lobby for approx 20 minutes, while multiple guests waited to check in. Called hotel multiple times for assistance and did not get an answer-finally called main TRU number and check in staff arrived. Staff had issues with computer- Unable to locate reservation by name then was able to locate with confirmation number. Given keys to room- and when we opened the door someone was occupied in the room sleeping- and were startled awake. This has never happened in all of our hotel stays. We, along with the poor guest who got woken up were given poor excuses for the mishap. Both of us had long travel days with not much sleep. In the morning all the manger did was say "Sorry"- they said they were not able to discount or refund money spent on the hotel Will not ever stay at a TRU again

The room was clean and comfortable, as was the rest of the hotel. The breakfast was pretty good…read morewith pancakes, eggs, cereal, the classic hotel breakfast. The walls are thin and we could hear snoring coming from a room next to us as well as loud packing early in the morning that woke us up. The reception was decent but they didn't seem to put much effort into making us feel welcome or getting us into a room even though we were just 30 minutes early to check in and the app showed at least 12 rooms that were ready.