Typical Hampton Inn with the least agreeable front desk staff I've encountered in some time. When I approach the desk 2x, the woman looks at me and says nothing until I speak. Makes it seems like she's doing me a favor by being there. Later, after 10pm, someone tries to enter our room but we have the door locked. I call the front desk and am told, "I didn't know there was anyone in that room." No apology. "Well, there is. We are here." No apology. Incredible. read more

Stayed here on a long trip to North Carolina so we can get some sleep didn't expect too much but what a wonderful place it is totally remodeled the room that we are in it is simply gorgeous. Very modern plenty of outlets plenty of light room smells wonderful. Cleaning lady was in the hallway came in the elevator and was very pleasant. There was a woman downstairs in the lobby who was also greeting me early in the morning and asked if I needed anything and I said coffee and she got me 4 cups of coffee on a tray so I can carry it up to the room. Unfortunately it's Covid there's no food being served they do have breakfast in a bag interesting to see what that is. All of the hallways and rooms don't have that weird hotel smell you know what I'm talking about. read more

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For anyone looking for a very clean, newly remodeled, well staffed, and affordable place to stay, you have it all here. Some of the reviews I saw said that the walls were thin... I'm not sure if it was their room but that wasn't our experience at all. read more

Traveling for business brings me to many Hampton Inn locations all around the country. They are consistently very good and I enjoy that I am never surprised by some kind of inadequacy. My stay at this Hampton though was a wee surprising. My car keys became misplaced and all in house searched diligently throughout the hotel in an effort to assist. Their call to action paid off for me when they ultimately found my keys. Further, when my business nearby was rescheduled several hours out...they made sure that I had a healthy lunch as well. The staff in Chambersburg is the extraordinary difference that should help you decide on this location above all others in the area read more

Hampton Inn Chambersburg - Lunch (not a normal thing at a Hampton) compliments of the thoughtful staff - Hotels Near Me - Chambersburg, Pennsylvania

We spent one night here at a cost of $122. It was a good price for the value we received. The room was clean. The breakfast buffet was average. They had scrambled eggs, oatmeal, and maple sausage. Hotel is old and is currently undergoing renovation. The customer service is excellent and they are responsive. The night we spent here, the hotel was very busy with customers, so this is a popular hotel in the Chambersburg area. I do recommend this hotel. read more

I'm thinking that this property was once a Holiday Inn as I don't recall seeing a Hampton with two large ballrooms and a conference room on the ground floor, but maybe I missed it. Anyway, the hotel is clean and quiet and comfortable. As I'm going to be working here in Chambersburg for the next several weeks, off and on, so far, this is looking like it's going to be my hotel of choice. They do have a breakfast in the morning, or you can walk next door to the Bob Evans or across the street to the Cracker Barrel. Staff is nice and friendly. The room cleaning crew did a great job. read more

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What is there to say? Nice, comfortable, clean hotel ,pleasant staff. Right off the highway. Restaurants, target, fuel and grocery store right there. read more

Always fine. Good service, nice rooms, friendly, quiet, good breakfast. We couldn't get into wi-fi and were given a pass code, which was very helpful. read more

Hampton Inn Chambersburg - Hotels Near Me - Chambersburg, Pennsylvania

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The hotel is currently being updated. We got to stay on the 2nd floor which had been updated. Everything is modern and up to date. Beds are comfy. Microwave and fridge in room. For breakfast, due to Covid, you get a breakfast bag. It includes a muffin and breakfast bar. You also get to choice juice and water, fruit, fruit cup, or yogurt, and then a breakfast sandwich which can be heated in the hotel room. Overall - great stay. Each room has a Covid clean seal. The only negative is some employees did not wear masks. When we checked in, the check in clerk was sitting in a separate area on her phone... and looked annoyed when we told her we were there to check in. No mask. Housekeeping did not wear mask either. Breakfast attendant did. read more

Amazing stay, all employees were so nice to us including our little doggie. Updated & very clean rooms & common areas. Would stay at this location again if in the area. read more

Stayed at the hotel the week of 09-12-21. The hotel is currently being renovated. I am sure it will be nice when it is complete, but I would recommend staying away while the construction is going on. read more

Last minute reservations. The man host was friendly and smiled alot when getting us checked in at 10pm on Saturday night. Service was good, our room was clean. I was very pleased with the free continental breakfast. Juice bar, and the cheese omelets were delicious, I couldn't believe it. Very pleased with this short stay, they made it enjoyable and easy for me. read more

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Stayed at hotel on business and decided to stay here. Hotel was in a great location and close to many businesses, restaurants, and about 25 minutes to the shopping outlet. Hotel staff was great and quick for check-in and check-out. My only complaint was the bathroom in my room had hair in the shower and urine on toilet when I arrived. Other than that, housekeeper kept room clean and supplied. Would def return. read more

The room and the front desk staff are very nice. However the ac is set by the hotel not to go below 68. With MS I need the room to be cooler. They did provide me a fan but only after I asked about one and I had to go get it. I stay at Hilton properties very often but I will not be staying at this location again until they change the thermostat. read more

the inside was very clean and spacious. it was a pretty view and very large windows the kitchen was clean as well as the pull out couch the bathroom was pretty it was windy and very loud thought read more

Just passing through & needed somewhere for the night..Cracker Barrel right across the street is a + Very nice & clean! Slept great! Would have been 5 stars had military rate been better than $2.00 but still very nice & clean! read more

I stay at this location often, usually for an extended period of time (more than one night). The hotel is nice and the breakfast is really good for a continental breakfast. The standout feature of this location is the staff, however. They are always friendly and helpful. Recently there was a surprise spring snowstorm which had most of the town in lockdown. I was stuck there for about 36 hours, as my work location was shut down. Some of the staff members actually spent the night so they could continue providing great service the next day. I expected to be eating whatever snacks I had in my room for breakfast, however, the morning crew had it hot and ready as if nothing had happened. The manager even provided a sandwich bar for lunch for the guests and staff who hadn't been out of the hotel. Kudos to the great staff. Keep up the great customer service! read more

My wife and I checked into the Inn this past weekend and all was well but there were NO covid precautions in place although the positivity rate in town was 19.6%. No masks were worn by staff and no plexiglass between desk and customer. We were glad to get out of town. read more

Clean. Very large room. Comfortable bed. I needed a shower chair and housekeeping brought one up within 3 minutes. Unfortunately it wouldn't work for me as it had a handle on the wrong side. About 3 minutes later housekeeping was back with a different style chair that was perfect. Talk about service! Every staff member I encountered was pleasant and friendly. Great hotel. Breakfast was good and something for everyone. - fresh fruit, smoothies, eggs, sausage, variety of breads/muffins/bagels, waffles, cereal etc. read more

I usually like Hampton Inn To be fair, this one is ok. Room is clean and nice. Staff is friendly. Tv is nice with a good channel selection If you are simply stopping overnight I can recommend this hotel. Now let's go into the other stuff: I stayed for a week 1. Who builds a hotel in PA with an outdoor pool and no hot-tub? 2. No microwave in the rooms. Makes it difficult to make anything to eat here while on per diem 3. Breakfast is so-so. DO NOT EAT THE POTATOES. They are pretty nasty. The selection is pretty routine and nothing spectacular. 4. My tub had a weird rounded bottom that made me slip on it constantly. Be extremely careful when showering here. 5. The window curtain goes up and down instead of side to side. You will get a good forearm workout when you open or close the curtain. I blame myself for the microwave and hot tub issue. That's what I get for not exercising due diligence to make sure they had what I wanted. The rest is meh. And that's how I rate this hotel... meh. read more

This is by far one of the nicest Hampton Inns I have stayed at. The staff was very welcoming - I stayed here for 3 nights, on three separate occasions for work, and they seemed to remember me. I love the convenience of checking in and selecting your room on the Hilton app. The lobby and breakfast areas are large, modern and welcoming, with lots of comfortable places to sit. Hot breakfast had a nice variety and was good for an included breakfast. Well maintained outdoor pool. King room was large, clean and modern. I loved the rolling desk for working at night. Hotel is convenient to lots of restaurants and the highway. I would highly recommend this hotel if you're in the area. read more

We flew into a small airport in Hagerstown Maryland. Then we Uber to Chambersburg Pa. We spent the night at the Hampton Inn. Friendly, nice cozy bed covers and the morning breakfast is neatly laid out with plenty of options. 4.2 stars needs a lounge. read more

Older hotel in but clean. It seemed to be in the "older" side of town (I don't live in the area so I'm guessing). Staff were pleasant however the one thing I found disappointing is the rooms didn't have a microwave. read more

Hampton Inns are alway nice and clean. This hotel was no exception. The room was dimly lit. You might want to bring an extra light depending on your needs. The staff was very pleasant and attentive. read more

Not at all disappointed very clean, well stocked, friendly employees. I would like to say the breakfast was great but we opted to sleep in late so I have no idea. Check 'em out. read more

Convenient to the highway and gas stations nearby. Updated decor in lobby and appeared to be recently renovated throughout. Was greeted with excellent customer service and the desk clerk went out of his way to assist me in heating my dinner in their microwave. Was very pleased upon entering my room. Flat screen TV and a nice little laptop / dining tray for lounging in the bed. However, my room had a ring around the tub. They moved me to another room on the same floor without any issue. That room had a few hairs in the tub. I didn't notify the front desk about the second room, I just rinsed it out and used it anyway, as moving to a third room would have been highly inconvenient. It was disappointing to like just about everything about the place, but to have two dirty tubs. Maybe the custodian had a bad day? Either way, it was unacceptable. They did not charge me at all for the stay. Thumbs up for that. Seems like great management. A decent free breakfast. Potatoes greasy and a bit salty. I really wanted eggs, but the omelets all contained ham, which I don't eat. The oatmeal was pretty good with nuts and brown sugar added in. Also good juice. They had a cut fresh cut fruit tray, bagels, whole fruits, cereal, and condiments. Charge for wifi. I don't think I would stay here again. Just unpleasant memories. Overall, the customer service and updated amenities bump them up despite the cleanliness issue. read more

Rooms and public spaces, including the breakfast area were recently upgraded. The revamped breakfast area is in my opinion a step backward. More communal with less personal space. The large table / island remind me of the lunch counter at the five & dime. I for one do not look forward to rubbing elbows with my fellow travelers. Front desk staff is just OK. Breakfast staff on the other hand is very nice and welcoming, a real plus. I've been staying here, when on the road, for many years. May not be perfect, but it is the best that the area has to offer. read more

Very "snooty" ladies behind the counter. Work had me check out one day early. Obviously an offense to them. Comment was "come back if you know what you are doing" Next trip to Chambersburg, I opted for the Holiday Inn Express across the street. Much better experience. read more

I have stayed at this hotel many times over the last decade. The renovations done a few years ago are great and they will continue to receive my business. On my last stay I forgot my shaving bag in the room and with one short phone call they mailed it home to me. Their location is convenient and it is incredibly quiet for being right next to the interstate. read more

Clean room. Great breakfast selection. Like most Hampton Inns. Only thing I didn't like is no indoor pool.

I was driving from North Carolina to New York with my kids and decided to stop at this hotel for the night. Ignoring the renovation signs due to my exhaustion I still continued into the lobby only to be met by the most disrespectful pregnant woman behind the desk. I showed her my police badge and her response was "what's that?" After informing her of the government discount, she said I would have to be on duty to receive the discount. I never heard that before, and if I was on duty I wouldn't need a hotel room, but I told her that was fine and I would still like the room. Not only did she become more rude with her comments, but she refused to even check my id. Instead she insisted on me giving her all my information verbally. Once she refused to check my id while I was using my credit card I decided to leave. I told her her attitude is horrible and her response was "you can tell my manager, I don't care!" I would never stay at an establishment with poor customer service, and a lack of security for their customers. I would hope her manager doesn't allow that behavior. Great way to treat first responders! read more

Nice hotel, convenient to 81. They updated everything over the course of 2010. Now have flat screen tv's and completely remodeled bathrooms. read more

Stayed one night. Nice and clean, the front desk help was very polite and accommodating. Room and bathroom were clean. We stayed on the first floor and parked our car near the window and exit so we were able to exit quickly to get back on the road. They had oatmeal for breakfast, I love oatmeal. I like to eat more whole foods/organic, there was really none of that, but that's hard to find on road trips these days. I would definitely stay here again. read more

I stay here for work and it is super clean, quiet location yet close to the highway. If you have to stay in the area this is the place to stay. The front desk staff is fantastic. read more

The hotel was nice. The room was clean. The staff was friendly. But, don't give them your phone number unless you want to be placed on their call list. They swear it's for their use "in case you leave something", but we have been bombarded by phone calls ever since. This hasn't happened to us with any other hotel. Very disappointing. read more

Comfort and location are key. There are a number of local places to go for dinner or to pick up bottles of water or anything else. Staff is very warm and friendly and the beds and pillows are so comfortable. Highly recommended for any traveler!! read more

This place was great! The room was very clean and comfortable, and well-decorated. They had many different items for breakfast. One of the best values for my money I've had in a long time. three only reason it didn't get a "perfect" rating is the shower was a bit dirty/stained. If I could have given this four and a half stars, I would have. read more

This looks like a non-descript, lower-end Hampton Inn from I-81 though it is anything but! The receptionist and staff were friendly, inviting and helpful. Staying predominantley at Hampton Inn's for business this one has one of the nicest interior renovations. The rooms are spotless, large and well appointed. Even the room doors appear to be birchwood. This is a high-end Hampton Inn and a must stay if you are in the area. read more

We stayed at this Hampton Inn while driving from SC to NH. This was one of the nicest hotels I've stayed at and definitely the nicest off highway hotel I have stayed at. The decor was modern and homey. The door was made to look wooden instead of industrial. The bed was extremely comfortable. The towels and face cloths were soft instead of scratchy. There was a variety of tea and coffee available even when we arrived at midnight. They also had some snacks out including a large bowl of apples. The front desk staff offered us cookies. I was so very impressed and rarely enjoy staying in a hotel. I had to review it! read more

We are on a one month cross country trip and wanted to stay close to Gettysburg. We have stayed mostly at Hampton Inn on this trip. I can say this is the nicest property on the entire trip. The front desk staff stated they had won an award recently as one of top 10 Hampton Inns in the country. It definitely shows. Absolutely beautiful hotel and SUPER CLEAN! Do yourself a favor if in the area looking for a nice hotel..stay here! Only about 30 miles from Gettysburg without paying the higher prices at hotels in that area. read more